Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Proactive Unit Secretary aiming to secure a dayshift unit secretary opportunity to apply 21 years of healthcare experience. Frequently commended for customer service and a patient-focused attitude. Eager to bring superior performance and a strong work ethic to help achieve team goals. Maintain a high-volume medical unit environments by efficiently coordinating files, aequiment and other patient/unit needs. Proven skills in cunstomer service and busy environments with expertise in managing unit requirements. Positive and upbeat with excellent interpersonal communication skills.

  • Collaborated with team of screeners in the development of the screening program.
  • Medical Charting
  • CPR Certified
  • Administrative Tasks
  • Medical Report Preparation
  • Critical Thinking
  • Verbal and Written Communication
  • Supply Ordering
  • Customer Service
  • Equipment Troubleshooting and Maintenance
  • Problem Solving
  • Preparing Treatment Rooms
  • Detail-Oriented
  • Organization and Time Management
  • Collecting Patient Specimens and Tests
  • Computer Proficiency
  • Collaboration and Teamwork
  • Employee Scheduling
  • HIPAA Compliance
  • Adaptable and Flexible
Work History
Unit Secretary, 10/2005 - Current
Unitypoint Health Moline, IL,
  • Organized paperwork such as charts and reports for floor and patient needs.
  • Managed incoming calls and directed to appropriate person or department.
  • Helped to developed resourse guides and cheat sheets for new unit secretaries/floats.
  • I have monitored inventory levels and reordered items in need of replenishment.
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Organized patient files and streamlined updated charts daily to improve efficiency.
  • Collaborated with assistants and RNs to prepare and set up rooms with adequate supplies and equipment.
  • Coordinated front office duties, including customer service, orienting patients to thier room and the floor and getting them what they need to have a comfortable stay.
Certified Nursing Assistant, 10/2005 - Current
Banka General Staffing Ayer, MA,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation by conducting planned walks around the unit.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Checked patient vitals such as temperature, blood pressure, and pulse to stay on top of symptoms and keep RNs informed of changes.
  • Delivered individualized patient care by recording vital signs, documenting observations, changing diapers, keeping track of I's and O's and evaluating patient needs.
  • Participated in fun activities with patients to boost mood, improve overall moral and provide light entertainment. ( i have participated in many of the activities CHOC offers, Minni walk, the CHOC walk and Holloween events)
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Transported patients between rooms and testing locations.
  • Cared for average of 12 patients per day on the floor, delivering high-quality, efficient support to meet all needs.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Complied with all company-specific guidelines and performed hands-on nursing assistant care to patients under RN supervision.
  • I have crossed trained for every role I was able to, these include
  • Staffer
  • Coustomer service
  • Medical supply distrubution
  • Nursing administration
  • Kronos (I never got to actually do it)
  • I worked in Short stay unit for 6 months when someone was on LOA
  • I have worked in ONC for 6 weeks when someone was on LOA
  • When I first started here at CHOC I was also a tele tech sub
Unit Secretary/CNA Nursery, 01/2000 - 09/2005
Fountain Valley Hospital City, STATE,
  • Offered immediate assistance in emergency and routine paging situations.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Answered call lights and supported patient comfort and safety.
  • Transported patients between rooms and appointments or testing locations.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • I was the unit secretary in the Nursery, I floated to other units, such as NICU, Labor and delivery, Post partum and Peds
  • I did hearing screens, was certified to help with breast feeding, helped with feeding babies that were in SCN, and assisted with surgical procedures (circumcisions, tounge tied, and sutures in the scalp.
  • I did all the ordering of suppies and paperwork (way back when we still did everything on paper)
  • I called Doctors to inform them of delivery or if we needed a consult
  • I did all doctors orders from chart to computer
  • I worked as part of a nursing team with Doctors and Nurses
No Degree: Psycology, Expected in
University of Phoenix - Costa Mesa, CA,
No Degree: Certified Nursing Assistant, Expected in
Regional Occupational Program - Costa Mesa, CA,
Associate of Arts: Elementary School Teaching, Expected in
Santa Ana College - Santa Ana, CA

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School Attended

  • University of Phoenix
  • Regional Occupational Program
  • Santa Ana College

Job Titles Held:

  • Unit Secretary
  • Certified Nursing Assistant
  • Unit Secretary/CNA Nursery


  • No Degree
  • No Degree
  • Associate of Arts

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