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unit secretary resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Resourceful Patient Care Technician, Telemetry Monitor and Unit Secretary adept at keeping office operations smooth and efficient. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Brings background in acute care medical settings over 10 years to handle patient needs.

Established Patient Care Technician offering CPR certified, clinical training in acute care, medical-surgical, skilled nursing, psychiatric, geriatric and rehabilitation units. Administered and assisted with glucose testing, injections, feedings and colostomy care. Proficient in nursing documentation, assessment and decision-making. Calm and effective in pressured and emergent situations.

Compassionate Patient Care Technician adept in managing heavy daily patient volume,including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality.

Well-organized with demonstrated knowledge of healthcare procedures and administrative operations in acute medical environments. Experienced with insurance forms, charts and other business correspondence. Detailed understanding of complex office and DBMS systems for maintaining secure patient information.

Focused Telemetry Technician skilled in evaluating and reporting cardiac activity demonstrated over 10 years in the healthcare landscape. Proven history of maintaining accurate patient records and ensuring consistent compliance with HIPAA regulations. Aiming to utilize10 years of EKG/ECG expertise to foster excellent patient care within the Hackensack Meridian team.

Skills
  • Drug administration trained
  • Body mechanics competency
  • Patient care documentation
  • Patient and caregiver education
  • Equipment maintenance and troubleshooting
  • Respiratory equipment setup
  • Working collaboratively
  • PPE use
  • Problem resolution
  • Basic math
  • Work ethic
  • First Aid/CPR
  • Teambuilding
Experience
Unit Secretary, 09/2013 to Current
Unitypoint HealthCoal Valley, IL,
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
  • Executed clerical tasks and assisted with all unit duties as directed.
  • Provided patient information to facilitate timely admissions and discharges.
  • Managed unit call reception and routed calls to correct department.
Patient Care Technician, 09/2013 to Current
Cancer Treatment Centers Of AmericaGilbert, AZ,
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Assisted elderly patients with essential ambulatory care for transport to and from facility.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Secured qualified assistance for patient emergencies to optimize outcomes.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Kept instruments and equipment clean and effectively sanitized.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Improved patient care, safety and compliance by partnering with nurses.
Telemetry Monitor Technician, 09/2013 to Current
Chi HealthBellevue, NE,
  • Attached electrodes to monitor cardiac activity on each patient.
  • Analyzed cardiac rhythms and reported results to nursing staff or physicians.
  • Supported department document improvement and assisted with implementation.
  • Operated and maintained telemetry equipment with focus on safety and proper functionality.
  • Checked, tested and maintained cardiology equipment to uphold optimal diagnostic standards.
  • Set up equipment to prepare for patient procedures and tests.
  • Collaborated effectively with interdisciplinary teams to deliver quality patient care.
  • Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
  • Operated diagnostic systems, adhering to all protocols to minimize machine damage and patient injury.
  • Monitored patients' blood pressure and heart rates before, during and after procedures.
Patient Care Technician, 05/2010 to 08/2013
Cancer Treatment Centers Of AmericaGurnee, IL,
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Assisted elderly patients with essential ambulatory care for transport to and from facility.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Secured qualified assistance for patient emergencies to optimize outcomes.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Kept instruments and equipment clean and effectively sanitized.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Collected lab specimens in adherence with safety protocols for patient tests.
Education and Training
High School Diploma: , Expected in 06/1992 to Point Pleasant Borough High School - Point Pleasant, NJ
GPA:
Associate of Applied Science: , Expected in 05/2021 to Brookdale Community College - Lincroft, NJ
GPA:

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Resume Overview

School Attended

  • Point Pleasant Borough High School
  • Brookdale Community College

Job Titles Held:

  • Unit Secretary
  • Patient Care Technician
  • Telemetry Monitor Technician
  • Patient Care Technician

Degrees

  • High School Diploma
  • Associate of Applied Science

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