Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Arbitration Case Support
Grievance Management
Training Leadership
Union Consultation
Good Work Ethic
People Skills
Commercial Material Transportation
Clean MVR Record
Route Planning
Vehicle Safety and Maintenance
Loading and Unloading
Clean Driving Record
Traffic Laws and Regulations
Valid Driver's License
Road Safety Knowledge
CDL Class A.
Safe Driver Training
Liftgate Operation
Forklift Operation
Experience
05/2020 to Current
Union Representative Craft Director Ups – Fort Worth, TX,
Testified in legal proceedings to discuss labor relations and labor contracts.
Trained personnel on how to interpret and administer labor contracts.
Helped management develop strategies for negotiating with labor unions and obtaining optimum terms.
Gathered information and statistics for economic and labor-related proposals.
Taught frontline leadership to improve labor and management interactions, reducing grievances and arbitration needs.
Assessed risk levels associated with collective bargaining strategies.
Mediated or arbitrated discussions between parties in cases of labor disputes.
Interpreted contractual agreements for employers and employees to support collective bargaining and labor relations processes.
Investigated employee grievances and recommended appropriate actions based on collective bargaining terms.
Negotiated collective bargaining agreements on behalf of companies.
Prioritized and organized tasks to efficiently accomplish service goals.
Achieved cost-savings by developing functional solutions to problems.
Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
05/2011 to Current
Tractor Trailer OperatorLb&B – Hudson, NH,
Picks up and delivers bulk quantities of mail at stations, branch office, and terminal points; as required, picks up mail from collection boxes and deposits mail in relay boxes.
Operates tractor trailer in conformance with time schedule and rules of safety, and in accordance with instructions regarding the route assigned.
Determines condition of the tractor trailer prior to leaving and upon returning to the garage; reports all accidents, mechanical defects and mechanical failures while on route.
Perform other duties as assigned, such as unloading bagged mail and packages at post offices and picking up mail delivery to central point; preparing daily trip reports showing work performed; and making minor mechanical repairs to equipment in emergencies while on route.
Kept bus orderly with strong control over passenger behaviors.
Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
Notified customers of potential late deliveries, which resulted in 15% decrease in calls to company support line.
Increased inventory longevity, inspecting and repairing vehicles and emergency equipment to promote effective mechanical and safety usage.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.
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