*Customer Service Representative 35+ years of experience working with school students, military, sick/injured individuals, and senior citizens.
*Trained in project and time management with knowledge of and proven multitasking abilities.
*Committed to maintaining professional relationships with clients to increase profitability and drive business results.
*Forty+ years of experience addressing customer requests and concerns. *Expert at providing relevant information and options to effectively resolve issues.
*Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
*Experienced working with stressed, confused and upset individuals in need of benefits information and supportive guidance.
*Effective at operating within confidential regulations and department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.
*Qualified switchboard operator with over 40 years of experience in fast-paced customer service and call center environments supporting callers needs.
*Personable and professional under pressure. Knowledgeable and dedicated customer service professional, proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
My son lives in Costa Rica and is married to a Costa Rican lady. I'm trying to learn Spanish. I attended classes while in school for 2 1/2 years, but have forgotten most words.
I used to work for a Columbia, SC school district and interacted with deaf students. I've attended classes and sometimes sign songs at church.
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