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trunk club digital stylist resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Passionate and customer-obsessed Digital Fashion Stylist offering skills in marketing, product knowledge, and client rapport. Highly motivated and results driven individual with a strong desire to stay on track with past, current and future trends. Eager to apply product knowledge expertise, create enjoyable customer experiences and utilize my enthusiastic personality to promote brand awareness in various environments.

Skills
  • Digital Styling
  • Verbal and Written Communication
  • Product Knowledge
  • Detail-Oriented
  • Teamwork and Collaboration
  • Brand Promotion
  • Customer Service
  • Computer-Aided Design Programs; Photoshop & Illustrator
  • Fashion Trends and Marketing
  • Sales and Retail
  • Social Media
  • Time Management
  • Powerpoint, Microsoft Word, Excel
  • Visual Merchandising
Experience
Trunk Club Digital Stylist , 07/2018 - 06/2022
Autonation, Inc. Leesburg, VA,
  • Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
  • Created mood boards by researching current fashion trends and competitor activity.
  • Marketed other items, including jewelry, shoes, accessories and undergarments that would complete outfits or boost new wardrobes.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded management and customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new styling opportunities and gain professional advice
  • Curated wardrobe for customers based on personal design aesthetic, customers' needs, price point, lifestyle & specific occasion if specified
  • Created a trustworthy platform between myself & customer
  • Researched current trends and continued to stay up to date with brand knowledge
  • Received positive feedback from customers through the Trunk Club digital platform, as well as customers reaching out on the social media platform, Instagram, for me to be there personal stylist on the side
  • Was personally asked by sales director to curate and style the editor of Buzzfeed, Elena Garcia's, trunk - It was tailored around her Valentines Day dinner at a new restaurant in New York - Wolf
  • Received top metric shootouts through company wide & mini team emails
  • Modeled a L'AGENCE Spring dress in team wide Product Knowledge meeting
  • Accomplished the goal of reaching $1 million in sales within first few months working at Trunk Club
  • Achieved the second highest spot on teams metric board for having one of the highest Customer Service Experience rating
  • Recognized by upper management for consistently exceeding established quotas which resulted in monetary monthly bonuses
  • Always put the customers needs first - if an item wanted was out of stock or not available in their size, I took the initiative to find an alternative option for them that was similar; or simply let them when we should be receiving more of this product in our inventory
  • Customer obsessed - If an item was not available through Trunk Club, I would check with Nordstrom to see if this product was available in the customers specific size and color. If the product was available I would send Nordstrom's direct website link to the customer
  • Communicated with customers via phone, email and online chats.
  • Processed customer returns and product exchanges.
  • Built open, welcoming relationships with customers by replying to messages promptly and personally.
  • Utilized consultative selling techniques to educate and offer existing customers additional services to drive sales.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Informed customers about product lines and services offered by company - free alterations with any premium denim and in house suit tailoring
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Maintained high-volume workload within fast-paced environment, while consistently striving to reach my metric goals
Showroom Assistant Intern, 05/2017 - 08/2017
Butik Showroom City, STATE,
  • Kept showroom presentation of designer collection product displays, showroom samples and catalog library in pristine condition to deliver professional appearance to guests.
  • Delivered high level of service to clients and welcomed them into Showroom with optimism and confidence
  • Implemented customer data changes into system to keep information up-to-date.
  • Merchandised jewelry collections and display sets prior to showroom presentations
  • Assisted with daily tasks set out by supervisor; including sampling, filing, calling various boutiques, gathering buyer emails, & sending jewelry samples to stores for modeling photoshoot purposes; such as Victoria's Secret
  • Served as point person with my co-worker for clients/buyers at "Accessories The Show" trade show
  • Designed eye-catching & enticing flyers for trade shows utilizing my skills with Photoshop - NY Now Trade Show Flyer, and ATS Flyer
  • Curated pages to promote Butik Showroom's new jewelry & Accessories collection - "Love Quotes" - These pages were sent out to various buyers, boutiques, & specialty stores in preparation for the upcoming Trade Shows
  • Was in charge of reviewing Line Sheets, checking inventory & pricing, creating order forms, curating Trade Show layout pages, and packing up specific designer collections for trade shows when needed
Sales Associate, 06/2016 - 08/2016
Nordstrom City, STATE,
  • Seasonal Salesperson in the Nordstrom BP. and Savvy departments, as well as assisting in all other departments when needed
  • Utilized retail skills and product knowledge in order to be fully successful on sales floor
  • Built customer relationships by establishing a trustworthy platform, sharing my fashion expertise, and going the extra mile for every customer
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained a calm and approachable attitude in times of conflict and applied strong problem-solving and interpersonal skills when resolving the situation at hand
  • Monitored sales floor and Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Salesperson/Dog Caretaker, 06/2015 - 08/2015
Tea Cups And Toys, A Pet Boutique City, STATE,
  • Assisted co-workers on sales floor, as well as answering any questions customers may have regarding the puppy adoption process
  • Established connections with customers and personalized each interaction; creating an all around enjoyable experience
  • Day-to-day tasks included assisting customers on the sales floor, feeding and nurturing puppies, cleaning the display cases, assisting with any grooming duties, organizing store, answered phone calls, assisted with the cash register and restocked store items
Education and Training
Bachelor of Arts: Fashion Merchandising Concentration, Expected in 05/2018
-
Central Michigan University - Mount Pleasant, MI
GPA:
Status -
  • Minor in Marketing
  • Dean's List Honoree Fall 2016 & 2017
  • National Society of Leadership and Success Recipient January 2017
  • Completed coursework in Advertising Management, Apparel Product Development, Computer Aided Design, Fashion Buying, Intro to Marketing, Personal Selling, Seminar in Fashion Design and Merchandising, Textiles and Visual Merchandising
  • Fashion Association of Merchandising & Design Member - FAMD, January 2016
  • Phi Sigma Sigma Sorority - November 2015
Additional Information
  • Participated in and promoted through flyers, social media platforms and workd of mouth Central Michigan University's Fashion Association of Merchandising and Design (FAMD) Fashion Show
  • Attended FashionSpeak hosted by Detroit Garment Group located in Detroit, Michigan
  • Traveled to New York City for a week with my Central Michigan Visual Merchandising class - visiting different luxury brand stores, meeting a variety of management teams, learning and assisting in hands on projects, etc.
  • Attended various Product Knowledge presentations through Trunk Club and was able to gain expertise knowledge first hand
  • Was part of Regina High Schools dance team, as well as danced competitively outside of school for 10+ years - acquiring exceptional teamwork and communication skills

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Resume Overview

School Attended

  • Central Michigan University

Job Titles Held:

  • Trunk Club Digital Stylist
  • Showroom Assistant Intern
  • Sales Associate
  • Salesperson/Dog Caretaker

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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