Hardworking and reliable Gamer with strong ability in Doccumentation and a keen memory. Offering Problem solving, ingenuity and Critical thinking. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Capacity and scalability planning
Project documentation skills
Tools customization
Information security
Strategic planning and review
Optimizing and performance tuning
Team building
Best practices and standards
Problem solving
Time Management
Strong communicator
Dependable and reliable
Experience
Truck Driver, Crude Oil Transportation, 01/2019 to 01/2020 Whole Foods – New York, NY,
Presented customers with bills and receipts and collected payments for goods delivered.
Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate.
Exceeded productivity goals by 60% through effective routing and planning.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Delivered rush merchandise on tight schedules to meet customer targets.
Contacted customers prior to delivery to coordinate delivery times.
Completed order forms and collected payments to keep customer accounts current.
Maintained solid connections with established customers to promote new products.
Directed efficient product loading and checked load balance to prevent on-the-road incidents.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Consulted with customers to gain feedback and address concerns with products or services.
Loaded and unloaded 1 trailer each day.
Pulled and reviewed roughly 40 daily customer tickets to successfully fulfill orders.
Collected payment from customers by hand, made change and provided receipts.
Successfully avoided time delivery delays by carefully planning best routes with GPS.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Maintained neat and professional appearance during every shift to promote positive company presence.
Coordinated with driver to get delivery route information and changes.
Pizza Chef, 11/2016 to 03/2018 Hca – Sebring, FL,
Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
Encouraged owner to add specialty Steak pizza to menu, which drew in new clientele.
Supervised kitchen staff and applied positive reinforcement, promoting pleasant working environment.
Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products.
Grilled and deep fried various foods, including Chicken, Steak and Fish.
Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
Cooked various items, including Beef Burgers, Numerous Vegetables and Sauces, providing customers with perfectly-cooked options and sides.
Created approximately 4 orders simultaneously during busy periods with high accuracy, maintaining customer satisfaction and loyalty.
Maintained clean and orderly appearance throughout kitchen and dining area.
Operated all kitchen equipment safely to avoid injuries.
Safely operated ovens, fryers and grills to prevent injuries and accidents.
Kept stations stocked and ready for use to maximize productivity.
Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Cleaned grill each night and when requested by customers with food allergies to remove food residue and prevent cross-contamination issues.
Sanitized workstation at end of shift to prevent foodborne illnesses.
Prepped vegetables and food ingredients by washing, chopping, slicing and dicing.
Rotated stock items and ingredients to maintain efficiency and freshness.
Monitored food product stock and alerted supervisor when items ran low in time to reorder.
Properly garnished and arranged orders on plates and trays.
Sliced and organized meats to prepare for cooking and assembly of menu items such as Sandwiches and pizza.
Collaborated with team to deliver timely service of items.
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Properly utilized various cooking utensils to prepare range of food items.
Followed recipes to maintain restaurant standards and satisfy customers.
Batch cooked food items during peak service hours to minimize wait time.
Set up work stations prior to opening to minimize prep time.
Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
Operated fryers carefully to avoid burns when preparing fries, mottzerella sticks and other food items.
Executed proper techniques when preparing menu item ingredients.
Completed more than 200 orders each shift with focus on quality and efficiency.
Cooked food following specific measurements and recipes.
Built pizzas using proper amount of dough and quantities of toppings according to specifications.
Prepared more than 200 dishes per day in fast-paced small environment while maintaining high customer satisfaction rate.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Cashier, 07/2016 to 10/2016 Hca – Davie, FL,
Helped customers find specific products, answering questions and offering advice.
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Learned roles of other departments to provide coverage and keep store operational.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Processed customer payments quickly and returned exact change and receipts.
Trained new employees in cashiering procedures, offering assistance in resolving any issues they may have had.
Received payments for food and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Smoothly processed incoming orders, handling over 400 transactions per day with exceptional accuracy.
Drove sales and add-on purchases by promoting specific item options to customers.
Increased sales 10% by suggesting specific purchases to customers and making a connection with customers.
Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Cashier, 04/2016 to 06/2016 McDonald's – City, STATE,
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Learned roles of other departments to provide coverage and keep store operational.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Processed customer payments quickly and returned exact change and receipts.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Education and Training
High School Diploma: , Expected in 06/2016 Cumberland High School - Cumberland, RI GPA:
N/A: Truck And Bus Driving, Expected in 09/2019 New England Tractor Trailer Training School of RI - Pawtucket, RI GPA:
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