LiveCareer-Resume

treatment hygiene coordinator manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

DENTAL TREATMENT COORDINATOR

Seasoned, Compassionate treatment coordinator who loves to educate & show value in the services being provided by the dental practice. Accomplished, high-performing and enthusiastic team player with a solid history of achievement in treatment/insurance coordination.Takes pride in representing my employer with the highest level of professionalism and patient care.

Skills
  • Strong knowledge with dental treatment, procedures and dental codes
  • Strong knowledge of financing options and dental payment processing
  • Strong understanding of dental insurance benefits, pre-authorizations, claims
  • Dentrix software proficient
  • Excellent communication skills, customer service-oriented
  • Dental Insurance electronic billing
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Microsoft Windows 10 Pro./ Excel proficient
Work History
Treatment/Hygiene Coordinator Manager, 11/2012 - 11/2019
Raymond Ricci,DDS City, STATE,

*Warmly greeted our valuable patients and fostered healthy relationships.Formulating & finalizing financial arrangements with high acceptance rate*Extensive knowledge of PPO/Traditional dental insurance plans*Proficient in CDT codes*Electronic billing, EOB's, claims, Follow-up. scheduling restorative & hygiene appointments*Confirming by text-email-call correspondence 50+ day patients*Created a cancellation list system to decrease openings in the schedule by 70%.*Developed, maintained Patient Recare Systems to cultivate relationships & continuing of services*Increased Production at or above 200% by introducing/establishing new procedures to practice-(Invisalign, Zoom, Care Credit)*Collected, processed Dental insurance payments, Patient estimated payments, reconciled day to day collections, daily bank deposits* Helped transition practice to being almost paperless*Created customized treatment planning shortcuts with the use of multicodes-procedure buttons* Trained, mentored team to ensure smooth office operations from back office to front-Treatment planning, software support* Assisted Dentist in making important hiring decisions regarding bringing on board dental assistants*Implant treatment coordinator*New Patient Liaison*Maintained practice website*Created In-house newsletters, marketing*

Back Office Manager/ RDA, 10/2009 - 02/2012
Fary Yassamy, DDS City, STATE,

*Effective Treatment plan coordinator: created, presented treatment plans, calculated and finalized financial arrangements.*Proficient in CDT/ADA codes*Collected payments and scheduled appointments*Managed inventory and ordered all dental supplies*Expertly managed difficult or emotional patient situations and responded promptly to patient needs* Built strong relationships with our valued patients. Dentist in setting up a Newly acquired practice with new dental equipment/supplies by negotiating and setting up contracts with Vendors* Organized and set up back office with new written protocols, sterilization set- up MSDS/ OSHA compliant*Instrument & procedure set-ups to meet deadline opening day*Contributed and assisted Dentist in creating office brand/ logo/ content for website* Coordinated & organized Opening day for community* Prepared, chair side assisted in all restorative procedures( Full Mouth rehabs, Neuromuscular dentistry)*Successfully trained and managed team on new software introduced to practice Kodak imaging, K7 EMG and neuromuscular

Back Office Manager/RDA/Periodontal Surgical Assistant, 01/1999 - 10/2009
Kenneth Mak, DDS & Rodney Kleiger, DDS City, STATE,

Lead efficient operation of all aspects of the back office* Supported & lead a team of 7 dental assistants*Supported the needs of 6 dentists including a periodontal/implant specialist*Structured & developed a periodontal-implant dept. with equipment purchase, surgical supplies and treatment planning, coding/ billing into a highly efficient/profitable periodontal-implant program.*Presented, calculated treatment plans and created financial arrangements from low to high dollar cases. *surgical chair side to all aspects of restorative, periodontal surgery including dental implants, autogenous block grafting and intravenous sedation*Developed a manual for all restorative/surgical procedures, care of equipment/instruments, detailing set-ups with pictures of bur/endodontic blocks,organization and roles of dental assistant*MSDS/ OSHA maintenance *Created a schedule to rotate assistants with specific Dentist associate or floater/ steri- tech role on a weekly basis*Organized 8 operatories, 3 hygiene rooms, with structured replication to provide efficiency & synergy* Established set-up of bar code supply inventory and ordering.*Negotiating annual pricing on all dental supplies 10- 30 % off*Analyzed overhead cost and maintained monthly budgets*Lab case management* Scheduled & lead back office team building meetings as well as periodic safety/ OSHA complaint meetings

Education
High School Diploma: , Expected in
-
La Habra High School - La Habra, CA
GPA:
Status -

License: RDA, X-ray ,coronal polishing, CPR

Proficient in Dentrix, Windows 10, Excel, Word.

Trained in Periodontal, Implant, Esthetic, Neuromuscular Dentistry, Zoom, Invisalign, Pride management

*Letters of Recommendation upon request

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • La Habra High School

Job Titles Held:

  • Treatment/Hygiene Coordinator Manager
  • Back Office Manager/ RDA
  • Back Office Manager/RDA/Periodontal Surgical Assistant

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: