LiveCareer-Resume

treatment coordinator resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
  • Organized and motivated employee eager to apply time management and organizational skills in various environments.
Skills
  • Claims processing
  • Patient scheduling
  • Insurance Verification
  • Knowledge of dental terminology
  • Understanding of dental insurance
  • Insurance billing
  • Dentrix, Excel, Eaglesoft, Outlook, Dolphin, QSI, proficiency
  • Training & Development
  • Reliable and trustworthy
  • Aging Report
  • Working Appeals
Experience
Treatment Coordinator, 11/2018 - 08/2021
Adapt Community Network New York, NY,
  • Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
  • Conducted financial consultations with patient and set up payment plans.
  • Coordinated payment with insurance companies and discussed dental benefits with patients.
  • Assisted dentist in helping patients determine optimal treatment options.
  • Functioned as team leader and organized all treatment and placement activities
  • Held interviews with patients to hear concerns, gather health history and understand objectives.
  • Successfully achieved production goals set forth by corporate.
  • Scheduled evaluations and procedures for patients.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Aging Report
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Administered treatment information to patients, explaining scientific details in easy-to-understand terms.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Executed account updates and noted account information in company data systems.
  • Weighed envelopes containing statements to determine correct postage and affix postage.
  • Submitted claims to insurance companies.
  • Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
  • Answered customer questions to maintain high satisfaction levels.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Answered and managed incoming calls and emails.
  • Collected payments from patients and arranged payment schedules.
  • Verified, updated and entered patient information into system.
Account Manager, 06/2018 - 08/2019
Suddath Companies Seattle, WA,
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
  • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
  • Aging Report
  • Verifying Insurances
Dental Receptionist, 09/2016 - 12/2017
Healthpartners White Bear Lake, MN,
  • Answered and managed incoming calls and emails.
  • Collected payments from patients and arranged payment schedules.
  • Aging Report
  • Verified, updated and entered patient information into system.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Arranged documents for insurance claims.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
Dental Billing Specialist, 04/2005 - 06/2016
Community Health Association Of Spokane Spokane, WA,
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Aging Report
  • Generated and distributed month-end statements for customers and resolved related concerns.
  • Collected, posted and managed patient account payments.
  • Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Submitted claims to insurance companies.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Answered and managed incoming calls and emails.
  • Collected payments from patients and arranged payment schedules.
  • Verified, updated and entered patient information into system.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Arranged documents for insurance claims.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Education and Training
Coding Diploma: Certified Medical Billing Specialist, Expected in 05/2005
-
Medical Association of Billers - Las Vegas, NV,
GPA:
Status -
High School Diploma: , Expected in 06/1997
-
Cheyenne High School - North Las Vegas, NV
GPA:
Status -
Additional Information

References

  • Dr. Aman Sheik- (954) 336-1581
  • Dr Gurpreet Khairah (415)609-1930
  • Oscar Quintero (XXX) 743-9439

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Resume Overview

School Attended

  • Medical Association of Billers
  • Cheyenne High School

Job Titles Held:

  • Treatment Coordinator
  • Account Manager
  • Dental Receptionist
  • Dental Billing Specialist

Degrees

  • Coding Diploma
  • High School Diploma

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