Transit Bus Driver Resume Example

Provided exceptional customer service. Process referrals to outside specialty clinics. Filing, process Health Insurance Claim forms and check runs to providers. Interacted with both internal/external medical providers. Provided assistance to MCP patients with medical referral process, alternate resources and to providers with matters related to referrals, medical claims & payments as needed. Maintained patient privacy & medical records confidentiality. Utilized PaperClip Documents Management and Imaging System in daily processes. Knowledge of CPT & ICD-9 reimbursement process. Proficient with RPMS (Resource Patient Management System)

Provided exceptional customer service. Verified work comp claims/private insurance, answer phones, greet patients/public in courteous manner, organize work flow, schedule medical appointments, check deposit, Roomed patients and reviewed medical history with them. Scheduled appointments for xrays, MRI's, and CT scans. Maintained patient privacy & medical records confidentialty. Transcribed Doctor dictated medical chart notes. Worked closely with nurse case managers regarding work comp patients. Assisted in filling out relevant paperwork i.e. work release, unemployment, work status reports, etc. Cash handling. Delivered cash and checks to bank. Delivered films to surrounding doctors and physical therapists.