training xl resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
I would describe myself as a Dynamic Trainer with over 3 and a half years of comprehensive experience teaching knowledge and skills to organization's staff members. Well versed in preparing educational materials, conducting seminars and workshops and managing training procedures. Patient and cooperative professional familiar with successful teaching methodologies. Top notch planner, organizer and problem-solver.
Skill
Materials Organization
Competitive and Consumer Market Analysis
Training Mastery
Attention to Detail
Creative Solution Development
Experience
Training XL, 01/2022 to Current Moonrise Hotel – Saint Louis, MO,
Trained newly hired top talent to fill key positions and maximize productivity.
Compiled and analyzed weekly trainee retention reports.
Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
Facilitated orientation and training classes to communicate policies and procedures to new hires.
Provided constructive feedback and positive reinforcement to keep trainees motivated.
Monitored training effectiveness through observation and metrics analysis.
Developed practical training programs to impart knowledge and improve individual skill sets.
Server, 06/2020 to 01/2021 Mcdonald's – Beaufort, SC,
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Addressed complaints to kitchen staff and served replacement items.
Cleaned tables and chairs to prepare dining area for next customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Developed great team spirit with other personnel by pitching in and helping with task completion.
Drive-Thru Cashier, to Schlotzsky's Deli – City, STATE,
Kept drive-thru station well-stocked and organized to meet customer needs.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Prepared drinks, ice cream and other special items to complete food orders.
Completed opening, closing and shift change tasks by following company guidelines.
Capitalized on slow periods to restock supplies, clean counters and remove trash.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Backed up front counter employees to maximize guest satisfaction with speedy service.
Checked headsets and replaced batteries prior to rush periods to maintain readiness.
Took orders, prepared foods and processed payments in full-service establishment.
Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
Followed store policies and procedures in regards to cleaning and sanitizing.
Greeted patrons, speaking clearly to take orders and give details about food items.
Informed customers of regular deals or monthly specials to upsell orders.
Operated headset to process food orders from guests to input into computer system.
Assembled accurate food orders into bags, adding condiments, utensils and napkins.
Processed credit card and cash payment for orders, counting out change and furnishing receipts.
Upsold beverages and desserts to increase restaurant profits.
Reported complaints to manager for quick resolution.
Tallied cash register at end of shift to reconcile with shift sales.
Greeted customers promptly and responded to questions.
Counted and balanced cashier drawers.
Maintained work area and kept cash drawer organized.
Cleaned and stocked front-end areas with register tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find store items.
Scanned items and checked pricing on cash register for accuracy.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education and Training
High School Diploma: , Expected in 05/2022 to Fayetteville High School East - Fayetteville, AR GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.