Training Supervisor Resume Example

• Planned, coordinated and controlled daily operations of up to 50 food locations and over 300 team members within the Culinary Services Department in Six Flags Great Adventure.
  
• Developed and maintained a staff that provided hospitable and professional service while adhering to policies and business initiatives.
• Evaluated, coached and mentored over 100 different staff members by offering constructive feedback and taking interest in their long-term career growth.
• Exhibited thorough knowledge of food and beverage, supervisory duties, service techniques, and guest interactions.
• Responsible for overseeing all food locations abide by OSHA guidelines and Board of Health standards.
• Optimized profits by controlling food, beverage and labor costs on a daily basis.
• Inventory Administration experience.
• Support Warehouse experience.

• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
• Directed strategic initiatives to achieve friendly, clean fast and safe service.
• Trained employees for correct facility procedures, safety codes, proper recipes and platingtechniques.
• Scheduled and directed staff in daily work assignments to maximize productivity.
  
• Efficiently resolved problems or concerns to the satisfaction of all involved parties.
• Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
• Developed and maintained exceptional customer service standards.
• Communicated clearly and positively with co-workers and management and openly invited coaching from the management team.

Team Member 06/2010 to 03/2011