- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
To pursue a position in which diversified training, business practices, and management skills, will have value and provide opportunities for continued career growth.
- Team Leadership and Training
- Strategic Planning and Implementation
- Inventory control and Supply Chain Management
- Microsoft Office Suite
- Critical thinking and Complex Problem Solving
- Engaging personality
| - Restaurant Management skill set
- Eye for detail
- Ability to prioritize multiple assignments
- Conflict resolution
- Interviewing and Hiring Process
|
Full Time Food and Beverage Operations Supervisor , 07/2019 - Current
Six Flags Great Adventure – City, STATE,
- Designed training programs to enhance the development of Team Members and Supervisors throughout Six Flags Great Adventure.
- Pinpointed inefficiencies in business processes and recommended improved policies.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Utilized effective communication skills to deliver instructions to crews and build collaborative groups focused on accomplishing goals on tight schedules.
- Supervised team of over 200 employees in multiple establishments, maintaining positive and productive atmosphere to enhance employee experience.
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
Food and Beverage Operations Area Supervisor, 03/2014 - 06/2019
Six Flags Great Adventure – City, STATE,
- Planned, coordinated and controlled daily operations of an area within the Food Service Department.
- Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
- Coached and mentored over 50 staff members by offering constructive feedback and taking interest in their long-term career growth.
Food and Beverage Operations Inventory Supervisor, 07/2017 - 03/2018
Six Flags Great Adventure – City, STATE,
- Gained knowledge of the Eatec Database.
- Gained knowledge of keying orders and transfers.
- Proficient in inventory control.
Food and Beverage Operations Training Supervisor, 02/2015 - 10/2015
Six Flags Great Adventure – City, STATE,
- Participated in various incentive programs and contests designed to support achievement of production goals.
- Trained staff of over 150 domestic and international employees on cash handling, food handling and department training.
- Offered specific training programs to help employees maintain and improve job skills.
- Taught weekly internal classes to new employees.
- Evaluated training materials prepared by instructors.
- Recruited and interviewed applicants throughout season.
Food and Beverage Operations Stand Supervisor, 03/2011 - 04/2014
Six Flags Great Adventure – City, STATE,
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Directed strategic initiatives to achieve friendly, clean fast and safe service.
- Trained employees for correct facility procedures, safety codes, proper recipes and plating techniques.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Developed and maintained exceptional customer service standards.
- Communicated clearly and positively with co-workers and management and openly invited coaching from the management team.
Team Member 06/2010 to 03/2011
Food and Beverage Operations Team Member, 05/2010 - 02/2011
Six Flags Great Adventure – City, STATE,
- Took necessary steps to meet customers needs and effectively resolve food or service issues.
- Communicated clearly and positively with co-workers and management.
- Masters Point of Sale (POS) computer system for automated order taking.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Performed general maintenance duties, including mopping the floor, washing the dishes, wiping counter tops and emptying grease traps.
- Worked well with teammates and openly invited coaching from the management team.
- Followed all established restaurant practices and procedures.
- Took initiative to find extra tasks when scheduled duties were completed.
Food and Beverage Operations Support Supervisor, 03/2016 - 08/2017
Six Flags Great Adventure – City, STATE,
- Reviewed stand orders and requests and manually entered data in the Eatec Database.
- Oversaw scheduling for the day to day activities of 6 support employees.
- Monitored stock orders to guarantee on-time delivery.
- Coordinated hotshots and order changes.
High School Diploma June 2011: , Expected in
-
South River High School - South River, NJ
GPA:
Bachelors Degree: International Business, Expected in 2019
-
Berkeley College - Woodbridge, NJ
GPA:
Graduation July 2019
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