To pursue a position in which diversified training, business practices, and management skills, will have value and provide opportunities for continued career growth.
Skill Areas
Team Leadership and Training
Strategic Planning and Implementation
Inventory control and Supply Chain Management
Microsoft Office Suite
Critical thinking and Complex Problem Solving
Engaging personality
Restaurant Management skill set
Eye for detail
Ability to prioritize multiple assignments
Conflict resolution
Interviewing and Hiring Process
Qualifications
Tips Trained expires 2018
Serv Safe Certified expires 2018
Familiar with OSHA Laws and Regulations
Johnny Rockets Certified- Based Off Franchise Training
Education
Bachelor of Science:International Business Anticipated June 2018Berkeley College － Woodbridge, NJ, USA
High School Diploma June 2011South River High School － South River, NJ, USA
Experience
Training Supervisor, 03/2015 to 07/2015Six Flags Great Adventure － Jackson, NJ
Participated in various incentive programs and contests designed to support achievement of production goals.
Hired and trained a staff of over 150 domestic and international employees on cash handling, food handling and department training.
Offered specific training programs to help employees maintain and improve job skills.
Taught weekly internal classes to new employees.
Evaluated training materials prepared by instructors.
Recruited and interviewed applicants during the beginning of the season.
Area Supervisor, 04/2014 to CurrentSix Flags Great Adventure － Jackson, NJ
Planned, coordinated and controlled daily operations of up to 50 food locations and over 300 team members within the Culinary Services Department in Six Flags Great Adventure.
Developed and maintained a staff that provided hospitable and professional service while adhering to policies and business initiatives.
Evaluated, coached and mentored over 100 different staff members by offering constructive feedback and taking interest in their long-term career growth.
Exhibited thorough knowledge of food and beverage, supervisory duties, service techniques, and guest interactions.
Responsible for overseeing all food locations abide by OSHA guidelines and Board of Health standards.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Inventory Administration experience.
Support Warehouse experience.
Stand Supervisor, 03/2011 to 04/2014Six Flags Great Adventure － Jackson, NJ
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Directed strategic initiatives to achieve friendly, clean fast and safe service.
Trained employees for correct facility procedures, safety codes, proper recipes and plating techniques.
Scheduled and directed staff in daily work assignments to maximize productivity.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Developed and maintained exceptional customer service standards.
Communicated clearly and positively with co-workers and management and openly invited coaching from the management team.
