Training Supervisor Resume Example
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TRAINING SUPERVISOR
Professional Summary
Proactive and dependable leader offering ten years of experience in training and development. Excellent understanding of supply chain processes and procedures. Achievements include improving employee performance, morale and reducing problems with implementing high-quality training programs. Effective at developing and training exempt and non-exempt associates with a concrete understanding of company policies, procedures, and standards. Responsible for designing training processes, planning, and execution of training programs.
Skills
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Work History
Training Supervisor, 02/2012 to Current
3M Companies – Alexandria , MN
3M Companies – Alexandria , MN
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Updated employees with latest policies, procedures, and compliance standards.
- Assessed new employee skills and strengths to provide customized training.
- Collaborated with company leaders and department managers to determine training needs.
- Assessed skill gaps for exempt employees in several Ross Stores Supply chain locations and developed training courses to meet identified needs.
- Planned and deployed training programs for engineering procedures and activities.
- Coordinated and conducted Exempt Associate training and orientation.
- Coordinated training of all new Ross and Temporary Hourly Associates.
- Participated in cross-functional DC projects to provide subject matter expertise.
- When new procedures and processes are introduced, responsible for determining effective training method to use in educating impacted associates, and for officially documenting changes in training materials.
- Closely monitored new hire performance to ensure trainees meet company performance expectations.
Operations Supervisor, 03/2014 to 06/2017
Hyatt – Lahaina , HI
Hyatt – Lahaina , HI
- Oversaw daily department operations, including Ross Supply chain streamline process, inventory management and supervised up to 60 employees at a time.
- Ensured rapid, accurate movement and processing of merchandise using established engineered methods and standards.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed hourly team to ensure timely and accurate processing and distribution of merchandise to stores.
- Utilized MAP (Managing Associate Performance) process to assess, motivate, coached, and evaluated associate's performance in all areas of job duties by using established methods and standards.
- Organized and prioritized daily work orders and staffing needs to meet production goals.
- Responsible for creating effective team culture which recognizes individual and team performance, while maintaining issue free environment in demanding work environment.
- Enforced policies and safety regulations, providing appropriate negative & positive consequences to team to manage safe working behaviors.
- Conducted disciplinary meetings regarding job performance with associates, in compliance with company policies and procedures, including separation process when direct reports are terminated.
- Forster safe and positive work environment for hourly associates.
Human Resources Representative, 02/2008 to 02/2012
Abbott Laboratories – Menlo Park , CA
Abbott Laboratories – Menlo Park , CA
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Maximized team knowledge and productivity by effectively coaching, monitoring and directing employees in application of best practices and regulatory protocols.
- Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Completed human resource operational requirements by scheduling and assigning employees.
- Oversaw and managed hiring process and assisted human resources.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
Education
Bachelor of Arts: Administration - International Business, 12/2020
California State University - City, State
California State University - City, State
Associate of Arts: Administration And Information Systems, 06/2018
Moreno Valley College - City, State
Moreno Valley College - City, State
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Resume Overview
School Attended
- California State University
- Moreno Valley College
Job Titles Held:
- Training Supervisor
- Operations Supervisor
- Human Resources Representative
Degrees
- Bachelor of Arts : Administration - International Business , 12/2020
Associate of Arts : Administration And Information Systems , 06/2018
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