training room nco resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Training and weight room oversight
Inspecting rooms
Coupling and uncoupling railcars
Training needs observation
Training activity management
Training leadership
Room maintenance
Stocking bathrooms
Training manuals
Job readiness training
Training exercises
Team leadership, training and development
Income verification
First responder training
Fire safety training
Cross-training skills
Stockroom organizing
Training program design
Identity theft training
Suicide Prevention training
Defensive driving training
Firearm Basic Training
Positive and encouraging
Coaching and training techniques
Adobe InCopy
Photoshop and Lightroom
Room cleaning
Training manual creation
Safety training
Security officer training
Sales training
Crime prevention training
Hand-to-hand combat training
Income and expense management
Training planning
Experience
12/2014 to Current
TRAINING ROOM NCOSpectrum – Holland, MI,
Earned reputation for good attendance and hard work.
Learned key control and PII control and handiling to support office needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Took incharge of the DES inspection for the troop resulting in being the only one to pass the inspection in the entire squadron.
Maintained updated accountability knowledge and PII of the entire troop through akk the rotations and field events.
Collaborated with others to discuss new morale booster opportunities.
Supported Personnel, Intel and security, training and operations, supply, planning and commo/IT support department by compiling paperwork and taking detailed meeting minutes.
Handled all delegated tasks, including money handling and accountability.
Created agendas and communication materials for team meetings.
Delivered equipments and other sensitive items to customer locations.
Collaborated in development of organisational events.
Improved operations by working with team members and customers to find workable solutions.
Answered 20 calls per 60mins to answer customer questions.
Achieved cost-savings by developing functional solutions to troop finance problems.
Utilized microsoft software to compile data gathered from various sources.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional work.
06/2014 to 12/2014
Store AssociateBi-Mart Corporation – Winston, OR,
Worked with off-site locations to find desired items for customers.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Provided every customer with professional and polite support for sales and service needs.
Answered questions about current promotions and resolved issues according to store policies.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Maintained current store, product and promotional knowledge to drive consistent sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Bagged, wrapped and packaged purchases according to customer needs.
Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
Maintained accurate and attractive merchandise displays to maximize purchases 100%.
Engaged shoppers, providing assistance and information on merchandise and product features.
Assisted average of 30 customers per day in finding or selecting items.
Reduced store theft 30% by observing customers, identifying security risks and taking appropriate actions to avoid them.
Provided outstanding customer service to 30 customers daily, increasing customer service feedback scores 99%.
Promoted customer satisfaction by dedicated hardwork and ethics.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
12/2013 to 10/2014
CashierWalmart – City, STATE,
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Assisted with purchases, locating items and signing up for rewards programs.
Resolved issues with cash registers, card scanners and printers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assisted customers with account updates, new service additions and promotional offers.
Worked closely with front-end staff to assist customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Learned roles of other departments to provide coverage and keep store operational.
Drove sales and add-on purchases by promoting specific item options to customers.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and obtained replacements for customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Compiled and updated client data to track payments trends and support accurate accounting.
Properly verified customer identification for alcohol or tobacco purchases.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Processed customer payments quickly and returned exact change and receipts.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Education and Training
Expected in 02/2013 to to
GED: SACRED HEARTS HIGHER SECONDARY SCHOOL - INDIA, GPA:
Expected in 06/2021 to to
Associate of Science: LIFE SCIENCE San Jacinto College District - Pasadena, TX GPA:
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