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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Summary

Experienced portfolio manager dedicated to closing the gap between organizational strategy and execution for US Government and global commercial CXOs.


I'm a strategic thinking, management consulting leader with more than 13 years of combined professional experience. My expertise includes portfolio and project management, IT strategy and program performance management, energy strategy, environmental policy, regulatory compliance, and corporate training in the public, private and defense sectors. I have worked and led teams in Federal, state government and commercial consulting industries, in addition to working for a heavy industrial manufacturing organization. I have a current active Secret Clearance.


Core Qualifications
  • Operations management
  • Policy/program development
  • Cross-functional team management
  • Staff training and supervision
  • Supervision and training
  • Skilled negotiator
  • Sound judgment
  • Complex problem solving
  • chnical Skills:
Education
The Johns Hopkins University , Expected in M.S : Environmental Science and Policy - GPA : Environmental Science and Policy
James Madison University , Expected in B.S : Integrated Science and Technology Telecommunications and Environmental Science - GPA : Integrated Science and Technology Telecommunications and Environmental Science
Professional Experience
- Training Lead & Systems Analyst
, , -
  • Mr.
  • Claire is a manager with more than 14 years of combined project management, energy strategy, environmental policy, information technology (IT), and corporate training experience in the public, private and defense sectors.
  • Mr.
  • Claire has worked in the Federal consulting industry and has a current active Secret Clearance.
  • Mr.
  • Claire has extensive experience in project and task management, Next Generation IT adoption implementation and training curriculum development.
  • Mr.
  • Claire's IT experiences include technical and business requirements management, business process identification and gap analysis, systems training development and delivery, systems testing, and operation and maintenance.
  • In addition, he has experience in systems analysis and administration, governance support, Mission Engineering (ME), Enterprise Architecture (EA) and client user support.
  • Select Program Support (SPS) Team Lead, US Department of State (DoS), Bureau of Information Resources Management (IRM) Mr.
  • Claire is currently the SPS project team lead, responsible for overseeing team of project coordinators, schedulers, and technical writers supporting high-priority projects for the Bureau of IRM.
  • The IRM Select Program Support (SPS) team is tasked with coordinating priority projects to meet their business objectives, as well as instill best-practice Project Management methodologies for controlling scope, cost, schedule, risks, and resources.
  • This includes managing project baselines and navigating governance processes, such as steering committee approvals and control gate reviews.
  • Additionally the Vendor Management Office has implemented an integrated Project Server tool to capture project data, including schedules, resources, risks, costs, and performance.
  • The implementation of this tool provides a standard structure to track and measure performance for all DoS IRM projects.
  • Optimization Enhancement Technology Manager, Small Utility.
  • Mr.
  • Claire is lead a team to evaluate a small utility's electric and gas transmission and distribution (T&D) holdings.
  • The team is focusing analysis on technologies and systems that support operations and business processes.
  • The project scope includes all operations, T&D technologies, data and information management, and communication strategies for effective change management.
  • The result of the team's effort will be an evaluation of system capabilities in support of business functions and alignment to a 5-year roadmap.
  • The goals of the roadmap include disposition of applications, enhancements to technical infrastructure, data integrity improvements and the establishment of an IT governance program.
  • Public Service Commission Report Optimization Project Manager, Large Utility.
  • Mr.
  • Claire led a team focused on analyzing the reporting process, requirements and systems of a large utility transmission and distribution company.
  • The project focused on data collection, requirements analysis, delivering recommendations and an implementation guidelines plan and roadmap.
  • The team identified current-state business process gaps and designed a target state implementation strategy to streamline all business functions, including vendor management, accounting, and reporting and data analysis.
  • Results of the team successfully met the client's needs on time and under budget.
  • Energy Management Strategy, Project Manager, Large Telecommunication Company.
  • Mr.
  • Claire was responsible for day-to-day project management of an energy management strategy analysis project for a large international telecommunications project.
  • The project was focused on gathering energy consumption data from the company's ~240,000 facilities.
  • In addition, the team performed significant analysis on the effectiveness of energy project portfolio and delivered recommendations for incorporating an enterprise-wide energy strategy to improve project performance and maximize return on investment.
  • Sustainability & Climate Change Integrated Market Offering (IMO) Learning Lead.
  • Mr.
  • Claire is responsible for managing the budget, curriculum development, on-going trainings, and external training and milestones and communications strategy tasks for the IMO learning team.
  • The team is in the process of creating a certification-level curriculum with seven functional courses and four foundational courses.
  • The intent is for practitioners to enroll and complete the certification prior to supporting client engagements.
  • The curriculum, once finished, will also give Deloitte a competitive advantage when perusing new business.
  • Previous Experience Requirements Lead, Air Force Civil Engineers.
  • Mr.
  • Claire was responsible for providing functional and analytical support of the Air Force Civil Engineers (AFCE) NexGen IT Acquisition PMO.
  • The five-year contract was awarded to deliver a commercial off-the-shelf (COTS) integrated systems solution to AFCE.
  • The PMO teamed Mr.
  • Claire with business process engineers to ensure technical requirements met the business needs of users.
  • Mr.
  • Claire served as the Requirements Management Task Lead to facilitate the collection of functional, technical, systems and data requirements from stakeholders and users as AFCE transitions from legacy systems to an integrated work management system.
  • Environmental Protection Agency (EPA).
  • Mr.
  • Claire supported EPA's customized systems solution, Integrated Compliance Information System (ICIS).
  • He provided systems training, testing and operation and maintenance support for ICIS.
  • As a member of the project development team for a web-based compliance application, Mr.
  • Claire led a team of trainers in writing training materials, and facilitating the training to new users at state and EPA Regional Headquarters during a five-day course.
  • In addition to supporting ICIS, he worked for the ongoing Enterprise Architecture (EA) development effort for the Office of Solid Waste and Emergency Response (OSWER) as part of the EPA IT Strategy team.
Abm - Financial Analyst
, , -
  • Mr.
  • Claire provided financial and logistical analysis for the DOD project Uniform National Discharge Standards (UNDS).
  • UNDS is a joint task, combining subject matter experts and policy requirements from the Navy, US Coast Guard and the EPA.
  • The UNDS program is responsible for the development of discharge standards deriving from US Armed Forces vessels.
  • Regulatory Call Center Support, EPA & Department of Transportation- Mr.
  • Claire served as a member of the EPA and DOT Regulatory hotline as a regulatory information specialist.
  • He became proficient in technical support related to the Resource Conservation and Recovery Act, Superfund, Emergency Planning & Community Right-to-know Act, Safe Drinking Water Act, Toxic Relief Inventory report requirements and DOT Hazardous Materials transportation requirements.
  • Responsibilities included answering and researching questions from incoming phone calls, emails and policy research requests.
Engineering Consulting Services, Ltd. - Environmental Technician
, , -
  • North America.
  • Mr.
  • Claire served as an environmental technician for EVRAZ, Incorporated's North American operations.
  • EVRAZ is a steel manufacturing facility that faces significant environmental issues regulated by state and federal policies.
  • These issues include permit compliance, hazardous waste generation and transportation, water pollution control and discharge, support of ISO 14001 Environmental Management Plan, tank storage and safety, environmental reporting requirements, Clean Air Act monitoring and reporting, oil pollution prevention, staff training and awareness and waste minimization and disposal.
  • Mr.
  • Claire performed employee training on relevant regulations, safety and reporting procedures and emergency response protocols.
  • In addition, Mr.
  • Claire coordinated and negotiated with contractors for a variety of facility services.
  • Clearance and Certifications.
  • Active Top Secret - obtained February 2009.
  • 40 Hour HAZWOPER; in accordance with OSHA Regulation 29 CFR 1910.120 (March, 2009).
Affiliations
Skills
accounting, streamline, Air Force, Armed Forces, Agency, budget, business process, business processes, Call Center, change management, competitive, consulting, corporate training, curriculum development, client, data analysis, data collection, DoS, employee training, staff training, Energy Management, Environmental Management, Environmental Protection, financial, functional, hazardous waste, information technology, Inventory, ISO, IT Strategy, Team Lead, managing, Market, Materials, Office, Navy, Enterprise, Next, oil, Optimization, policies, processes, project development, Project Management, protocols, reporting, requirements analysis, researching, research, safety, SPS, Strategy, systems analysis and administration, technical support, user support, technician, telecommunications, Telecommunication, phone, training development and delivery, training materials, transmission, Transportation, Vendor Management

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Resume Overview

School Attended

  • The Johns Hopkins University
  • James Madison University

Job Titles Held:

  • Training Lead & Systems Analyst
  • Financial Analyst
  • Environmental Technician

Degrees

  • M.S
  • B.S

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