Training Instructor Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Executive Profile
Highly-motivated Instructor with a solid focus on the individual needs of students. Offers exceptional written and verbal communication skills and an ability to effectively educate or motivate others; works closely with individuals of all ages and provides expert-level guidance to improve academic performance. Reputation for maximizing the potential of students and stimulating interests in education. Ability to develop and implement lesson plans and create relevant materials; leverages direct expertise to enhance the knowledge of others. Excels during challenges. Mentoring, Coaching & Motivating Educational Principles & Formulas Creates Team Building Approaches * Educational Plan Development Expertise Execution of Curriculum & Best Practices Communications and Interpersonal Skills * Student Support and Assistance Promotes Growth/Development Technology Integration/Systems Technology Snapshot: MS Windows NT / 2000 / XP / 2003 / 2007 /2008/2010 |Active Directory | Meditech Client Server Hospital Information System | Siemens OPENLink Integration Engine | Softmed Document Management Systems | 3M Coding and Reimbursement System | Muse Cardiology Systems | Siemens Invision HIS | HealthScribe Transcription | Pyxis In-Patient Pharmacy System | Foundation Outpatient Pharmacy | ProcessModel | Decide Right Comparison Analysis | MS Visio / Project | Decide Right Comparison Analysis System | MiniTab | MS Cluster Server | SharePoint | MS - Office Suite
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
Professional Experience
to Training Instructor Caci International Inc. | Sioux Falls, SD,
  • Prepare and present curriculum to ARMC Information Technology (IT) and Telecommunications personnel in a wide-range of courses; implemented effective lesson plans, responded to direct questions, and ensured the quality and quantity of instruction is in compliance with the organization's objectives.
  • Maintains a positive learning environment and ensure maximum learning and retention.
  • Oversee the performance of classroom activities within various lecture settings and administered and graded the assigned examinations, assignments and exercises.
  • Provides detailed feedback to all students.
  • Leveraged expertise to improve the knowledge of each student; taught Management Concepts for Health Information Management Applications, Healthcare Computer Systems and Electronic Health Records, Customer Service / Customer Care, Organizational Change Management, and Time Management courses; formulate new materials.
01/2010 to Present Chief Information Officer Care | San Francisco, CA,
  • Direct the technical operations of the company and oversee the initiatives of the information technology and telecommunications departments; manage the development of projects and programming to advance the organization's objectives.
  • Provide disciplined leadership, coaching, and mentorship to departmental teams and direct training programs; develop recruitment and HR strategies and retain top talent.
  • Deliver high-level strategic guidance for all areas of IT such as voice and data communications and technology security systems.
  • Developed the overall direction of the department through strategic planning and evaluation; lead the creation of plans which support the short and long-term goals and seamlessly executes practices.
  • Establish, monitor, and maintain departmental budgets and control and contain costs; eliminate any unnecessary expenditures, create schedules, minimize labor costs, and negotiate all vendor contracts.
  • Oversee the design, development, and implementation of new applications and changes to existing computer systems; evaluate and procure new hardware and software to meet direct company needs.
01/2002 to Present Business Systems Analyst II Edward Jones | Asheville, NC,
  • Supported the information infrastructure of the Arrowhead Regional Medical Center with a special emphasis on systems integration with the use of Siemens OPENLink interface engine.
  • Conducted formal comparison, cost-benefit analyses, and feasibility assessments related to Computer System Enhancement Requests, submitted by various hospital departments involving both interface and non-interface related projects; enforced information on key business rules and change controls.
  • Authors business plans and grants proposals.
  • Conducted business needs and feasibility assessments related to the requirements of RFPs; influence the development, implementation, and evaluation of RFP processes and vendor responses to all RFPs Performed business process analysis on cross-functional hospital units to improve the departmental processes and optimize performance; analyzed requirements and implements value-added solutions Facilitate and led training programs for all users on HIPAA laws and conducted new hire orientations Selected to serve as the Project Manager for several major IT projects, including the Kiosk System, Muse System, 3M System, HealthScribe System, Meditech MIS, and ARMC Security System upgrade.
01/1 to 01/2010 Business Applications Manager Leidos | State College, PA,
  • Identify and troubleshoot complex user and application problems to achieve continual functionality; work in collaboration with cross-functional teams to effectively resolve issues.
  • Consulted, advised, and educated clients and employees on cross-organizational processes and system issues and the review, acquisition, and implementation of new products available in the marketplace.
  • Coordinated and oversaw the implementation and support of healthcare accounts receivable systems; achieved seamless execution and timely completions.
  • Reviewed business requirements for multi-functional projects and presented customized solutions to business needs; identified and capitalized on opportunities and lead process improvement initiatives Provided influential leadership, coaching, and mentorship to departmental teams and facilitated new training programs to maximize staff potential; led talent acquisition activities and delegates all duties Managed major projects throughout the lifecycle, including conception, planning, timelines, team oversight, and deliverables; maintained continual compliance with all process improvement lifecycles Promoted throughout tenure with the County of San Bernardino; progressively assumed positions of increasing responsibilities; recognized for demonstrating exceptional control during complex projects.
01/1999 to 01/2002 Automated Systems Analyst I County Of San Bernardino ARMC | City, STATE,
  • Conducted systems analysis required to plan, document, and design new custom interfaces between the central hospital information system and ancillary system, such as the laboratory and pharmacy computer systems.
  • Determined the costs and benefits associated with different proposed interface design implementation methodologies while taking into consideration temporal, fiscal, and technical constraints.
  • Trained internal users on HIPAA laws and conducted new hire orientations on computer usage and policies.
  • Create and implemented acceptance testing plans to ensure the integrity of exchanged hospital data Monitored wide area network interface connections and collaborated with key vendors, consultants, and system administrators to diagnose and resolve data exchange problems; maintain functionality Automated Dispensing of Accurate Prescription Therapy (2008 - $6,200,000): Led the purchasing and the implementation of an automated remote oral solid medication dispensing system for use at the San Bernardino County's four adult and three juvenile detention centers, and the Arrowhead Regional Medical Center (ARMC).
  • The overall project, named Project ADAPT (Automated Dispensing of Accurate Prescription Therapy) was initiated to improve efficiency in the detention centers, increase safety, provide timely medical care for patients, and decrease medication waste.
  • The project eliminated the need for on-site pharmacy staff and complies with legal requirements concerning medication dispensing and administration.
  • Arrowhead Regional Medical Center Wireless Infrastructure (2010 - $2,100,000): Direct the implementation of the ARMC wireless infrastructure; challenged to replace the existing wireless network hardware which supported all of the mobile carts and devices in the hospital with new hardware that was aligned with current wireless standards.
  • Introduced a guest network for the company's patients and third parties.
  • The Linear Accelerator Project (2010 - $2,900,000): Served as the Project Manager for the multimillion dollar project; directed project lifecycles and deliverables for the radiation therapy project to destroy cancer cells.
  • Electronic Initiatives Project (2008 - 2010 - $3,700,000): Directed the implementation and management of major initiatives, including Bedside Medication Verification with online MAR, Physician Care Manager, and Electronic Prescribing; managed project lifecycles and ensured seamless execution of key practices.
  • Arrowhead Regional Medical Center Data Center Refresh ($5,000,000) Scanning and Archiving Project ($1,200,000) / Citrix System ($2,000,000) Meditech System - Health Information System Management ($5,400,000).
Expected in 2015 DBA degree | , , GPA:
Expected in Master of Business Administration degree | Project Management Ashford University, Clinton, Iowa GPA:

Project Management

Expected in Master's (MBA) | , , GPA: GPA: .0

GPA: 4.0

Expected in Doctor of Business Administration degree | Project Management Northcentral University, Prescott, Arizona GPA:

Project Management

Expected in Bachelor of Science degree | Marketing and Personnel Management Franklin University, Columbus, Ohio GPA:
Marketing and Personnel Management
Expected in Bachelor's (BS) | , , GPA:
degrees in Marketing and Personnel Management completed

accounts receivable, benefits, budgets, business plans, business process analysis, cancer, Change Management, Citrix, coaching, oral, hardware, contracts, clients, Customer Service, Customer Care, direction, Electronic Health Records, functional, grants, HR, Information Technology, instruction, interface design, leadership, complies with legal requirements, lesson plans, Marketing, materials, Meditech System, Meditech, exchange, MIS, network hardware, network, Organizational, personnel, Personnel Management, policies, processes, process improvement, programming, proposals, purchasing, quality, recruitment, RFP, safety, San, Scanning, Siemens, strategic, strategic planning, systems analysis, systems integration, telecommunications, Therapy, Time Management, training programs, troubleshoot, upgrade, voice and data, wide area network

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • Ashford University
  • Northcentral University
  • Franklin University
Job Titles Held:
  • Training Instructor
  • Chief Information Officer
  • Business Systems Analyst II
  • Business Applications Manager
  • Automated Systems Analyst I
  • DBA degree
  • Master of Business Administration degree
  • Master's (MBA)
  • Doctor of Business Administration degree
  • Bachelor of Science degree
  • Bachelor's (BS)

Similar Resume

View All
Training Instructor
Training Instructor
Training Instructor