Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Proficient in Excel, Word, and PowerPoint
Lesson Plan Development
Student Engagement
Presentations and Demonstrations
Pipefitting
Project Management
Hand and Power Tools
Worksite Safety
Blueprints and Specifications
Food Handling
Quality Assurance and Control
Cleaning and Organization
Positive and Professional
Focused and Disciplined
Word Processing
Critical Thinker
Error Identification
Data Processing
Spreadsheet Management
Meticulous Attention to Detail
Software Troubleshooting
Experience
01/2020 to Current
Training InstructorIllinois Tool Works – Aiea, HI,
Helped over 100 participants reach educational goals by providing qualification training courses and requalification courses on a yearly basis.
Provided constructive feedback and positive reinforcement to keep trainees motivated.
Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
Created tests, exercises and role-plays for courses to verify competency.
Developed practical training programs to impart knowledge and improve individual skill sets.
Kept inventory of training supplies and materials and submitted purchase requests to maintain adequate inventory.
Worked with subject matter experts to validate relevancy of content.
Monitored training effectiveness through observation and metrics analysis.
Collaborated with internal business partners to create industry-specific course content.
Conducted site visits and follow up to verify progression and development of personnel.
Notified stakeholders regarding behavioral concerns, attendance tracking and additional pertinent information relating to achievement of effective training.
02/2016 to 01/2020
PipefitterApplied Medical Distribution Corporation – Chesapeake, VA,
Read and interpreted specifications, diagrams and blueprints for job.
Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
Observed safe work rules and utilized fall protection and PPE.
Assembled and disassembled boilers, tanks, vats, pressure vessels, exchangers and heaters according to blueprint specifications.
Identifying signs of potential problems with boilers and pressure vessels, such as tube leakage, scaling, pitting, metals discoloration and refractory failures.
Verified and gathered measurements to determine proper piping sizes.
Filled piping systems with water and air to test for leaks.
Using blueprints, laid out scale drawings of pipe systems and supports.
Reviewed blueprints and building codes to determine details and procedures for work.
Inspected installations to repair leaks and make adjustments to pipes.
Modified piping systems with task-specific tools to complete preventive maintenance.
Filled pipes with water or air, observing pressure gauges and pipes to troubleshoot and locate leaks.
Established sequence of installations around obstructions.
09/2014 to 02/2016
Kitchen ManagerUnited Family Of Stores – Allen, TX,
Trained employees on cooking techniques, safety standards and performance strategies.
Oversaw meal preparation and monitored food handling to encourage safety.
Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
Motivated kitchen staff by establishing goals to increase productivity and quality.
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Received, organized and rotated paper goods and food ingredients.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Oversaw food preparation, production and presentation according to quality standards.
Trained new employees to perform duties.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Assisted staff by serving food and beverages or bussing tables.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
03/2013 to 09/2014
Park Services SupervisorSix Flags, Inc. – Queensbury, NY,
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer complaints or answered customers' questions.
Coordinated with other supervisors, combining group efforts to achieve goals.
Guided employees in handling difficult or complex problems.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Issued work schedules, duty assignments and deadlines for staff.
Reviewed employees' work to check adherence to quality standards and proper procedures.
Developed work schedules according to budgets and workloads, covering priority tasks.
Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Education and Training
Expected in 06/2012 to to
High School Diploma: Dover Senior High School - Dover, NH GPA:
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