JOB OBJECTIVE Strong technical ability and knowledge of all communications and information systems integrations within the U.S Navy Communications/Information Technology industry for large-scale deployment of networks. Superior management skills, capable of leading professionals, maximizing personal productivity and creating cohesive team environment. Experienced Training Instructor adept a customizing training to meet diverse needs. Successful at maintaining compliance with company and government regulations, as well as training new staff on proper procedures and performance strategies. Desiring a permanent position with an expanding company.
Skills
Trainer mentoring
Training initiatives
Planning and coordination
Public speaking
Lesson planning
Course development
Program management
Operation monitoring
Information tracking
Issue resolution
Maintenance and repair
Experience
Training Instructor, 11/2018 - Current Veterans Health Administration – Yukon, OK,
Perfectly maintained records, document, and all administrative paperwork for over 100 students over the course of three years.
Consistently ensured all publications were up to date and maintained.
Reviewed all outgoing paperwork for grammatical correctness and that they were within standards.
Corresponded with other training entities to ensure consistency in training methods and practices.
Review and modify course schedules.
Coordinate and resolve any issues with student's pay, lodging, and travel.
Prepared correspondence at the end of each convene highlighting all successes and discrepancies throughout the duration of the course.
Mentored new instructors on teaching strategies and standard procedures.
Upheld all company guidelines, compliance standards and quality control procedures.
Assessed training requirements and devised effective class plans.
Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
Completed frequent assessments of training materials, structure and success rates to enhance program.
Identified and solved complex problems related to employee training, management and business direction.
Delivered in-depth, valuable training sessions to employees both in-person and via teleconferencing systems.
Produced training materials to engage and educate individuals.
Developed complete training programs and led training using expert learning techniques.
Reviewed training delivery methods to optimize training effectiveness and costs.
Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Administered course content, schedules and attendance utilizing learning management system (LMS).
Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
Communications Watch Officer, 01/2015 - 11/2018 Liberty Tax Service – Dayton, TN,
Maintained over 50 up to date publications for inspections and continuously verified they were up to date.
Responsible for administrative work in the division that reviewed for clarity, grammatical and procedural correctness, and in accordance with current regulations and standards.
Drafter and reviewed standard operating procedures for best practices.
Prepared and administered briefs for training evolutions.
Maintained historical files to analyze trends in services.
Supervised and certified telecommunications personnel in the instruction of network computer systems security to include CENTRIXS, ADNS, ISNS, GCCS-M, NTCSS and NMT system suites.
Evaluate over 40 military personnel in the use of LF, HF, VHF, UHF and SATCOM SHF/EHF (satellite communications) equipment and the operation of various encryption devices and troubleshooting techniques.
Effectively led monthly EKMS (Electronic Key Management System) local element training to maximize efficiency, impact and compliance amongst multiple divisions and personnel.
Inspected local EKMS accounts ensuring prompt and accurate preparation of account submission, correspondence, message, and accounting reports per regulation.
Verify Local Element accounts maintain record of accountability for issued COMSEC keys.
Responsible for all administrative and operational programs, including applicable command instructions and notices.
Knowledgeable in classified systems including JWICS and SIPRNET.
Key leader in reducing Electromagnetic Interference (EMI).
Well versed in Hazardous Electromagnetic Radiation to Ordnance (HERO/HERP/HERF) and EMCON.
Utilized programs such as AESOP and RTSO to develop COMMPLANS and OPTASK COMMS.
Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
Tested, repaired and updated equipment systems and components to meet current and expected demands.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Office Employee, 12/2013 - 01/2015 Blue Beacon Truck Wash Office Employee – City, STATE,
Worked in the office as a cashier and receptionist with some managerial duties.
Hours worked: 40+ HRS/week.
Managed cash flow for all trucking companies in a specialized system specifically used by this company.
Maintained a meticulously kept logs for all employees and customers.
Learned proper bookkeeping skills as well as managerial skills through maintaining pay and various tasks of other employees.
Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Collected payments, issued receipts and updated accounts to reflect new balances.
Made orders for new office supplies based on demand and budgetary restraints.
Maintained business records by updating customer information.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Received and screened high volume of internal and external communications.
Automated office operations to manage client correspondence, record tracking and data communications.
Education and Training
High School Diploma: , Expected in 05/2014 - Neosho High School - Neosho, Missouri, GPA:
Bachelor of Science: Nutrition Sciences, Expected in 06/2021 - Purdue University Global - West Lafayette, Indiana, GPA:
Certifications
A+ Certification, April 2015
Master Training Specialist, May 2020
Additional Information
Active Top Secret, SCI, U.S. government security clearance.
Active Duty: 02/2015 to 01/2022. Honorable Discharge.
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