Training Coordination Manager Resume Example Providence Health And Services

TRAINING COORDINATION MANAGER

Summary

Strategic and organized manager, able to prioritize and delegate tasks effectively to drive towards results. Possess well-developed interpersonal and relationship-building skills along with the ability to motivate and direct others in a supportive, collaborative team environment. Experience includes managing individuals of all ages, knowledge of education and training practices and coordination of multifaceted projects.

Highlights

Adept with improving processes and structures
Effective written and verbal communicator
Collaborates with multi-functional teams to meet deliverables

Flexible and analytical with a keen eye for details
Strong project management skills
Attentive to customer needs
Dynamic, results-oriented problem solver

Experience

Training Coordination Manager05/2013 to CurrentProvidence Health and ServicesRenton, WA

Coaches and cultivates a team of 10-27 individuals responsible for the registration, scheduling and logistical support of large ongoing education classes across 5 states, 20 locations and 75 training rooms
Directs coordination of multiple training modalities including in-person classes, webinars, virtual e-Learnings covering topics for both clinical and technical content across the Providence system
Administers and maintain nearly 250 IS training curricula in a Learning Management System (HealthStream) for Providence employed staff, affiliated physicians and partners with community connect hospitals totally approximately 100,000 students
Defines overall processes, guidelines and standard practices for complex scheduling of concurrent Epic class schedules for new hire training and deployments through the development of online tools and resources
Executes strategic initiatives involving large volumes of simultaneous deliverables while accomplishing individual project goals
Motivates employees to perform at their potential during a high stress environment of continual change
Prioritizes tasks, foresee impacts and potential roadblocks while ensuring accuracy and deadlines of deliverables
Analyzes data regularly to evaluate current processes and define future improvements
Collaborates with leadership (CNOs and administrators) to guarantee successful outcomes
Pursues professional development opportunities in Leadership Fundamentals, Fierce Conversations, Crucial Accountability, Emotional Intelligence, and Personalysis.

Epic Training Scheduling Manager / Epic Principal Trainer03/2011 to 05/2013Providence Health and ServicesRenton, WA

Led a team of 12 coordinators in accomplishing rigorous goals, objectives and deliverables through the creation of 40 Epic training schedules comprised of over 20,000 classes
Supervised a customer service team supporting multiple sites each with unique needs
Gathered customer requirements analyzing multiple data points to create project plan for the implementation of complex Epic training schedules
Maintained the master training environment while collaborating with key individuals (Database administrators, Principal Trainers and Epic representatives) to resolve issues
Coordinated three separate MST environment build events hosting between 20-50 people; received accolades from Epic staff regarding the success of the events
Designed and implemented a Train the Trainer curriculum for Principal and Credentialed Trainers

Educator / District Technology Instructor / Technology Specialist08/2003 to 03/2011MUKILTEO SCHOOL DISTRICTMukilteo, WA

Led a team of 20 individuals in the completion of three successive year-long technology projects
Managed a five person team in the training, support and implementation of a computer-based grading system for 50 teachers
Assigned tasks and workload of district technology technician, classroom support person and volunteers for five years
Planned, organized and instructed a wide variety of motivational and instructional strategies to engage active learning for diverse learners of all ages
Designed curriculum and assessments to meet individual needs
Integrated cutting edge technology to enrich daily instruction (Internet, videos, document camera, interactive whiteboard and individual voting devices)
Collaborated with colleagues to analyze student needs and progress, plan common assessments, and implement effective teaching practices
Developed and taught courses in the use of new technology and software to adults with varying levels of skills, knowledge, and abilities throughout the school district
Provided technical support for 100+ computer users including troubleshooting, installing and maintaining hardware and software
Equipped colleagues to achieve technology competencies for Microsoft Office Suite and ActivInspire (interactive whiteboard software) through the creation of technical training materials and user guides
Collected and analyzed data for entire school student body to determine school improvement goals

Education

ADT/Prelude Certification2011Epic UniversityMadison, WI

Master of Arts: Teaching2002University of WashingtonSeattle, WA

Bachelor of Arts: Speech Communication2000University of WashingtonSeattle, WA

Skills

Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Publisher, Sharepoint, Word)

Advanced knowledge of Learning Management System (HealthStream)

Resume Overview

Companies Worked For:

Providence Health and Services
MUKILTEO SCHOOL DISTRICT

School Attended

Epic University
University of Washington

Job Titles Held:

Training Coordination Manager
Epic Training Scheduling Manager / Epic Principal Trainer
Educator / District Technology Instructor / Technology Specialist

Degrees

ADT/Prelude Certification 2011
Master of Arts : Teaching 2002
Bachelor of Arts : Speech Communication 2000

Training Coordination Manager Resume Example

Resume Score: 100%

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