training assistant manager resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Skilled Logistics Specialist with a strong attention to detail and a methodical approach to maintaining the flow of goods into and out of the warehouse. Proficient in coordinating incoming and outgoing shipments. Proactive and hardworking leader looking for a dynamic position. Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in company applied regulations and procedures.
Skills
Warehouse oversight, Warehouse Audting
Customer service best practices
Supervisory skills
Employee recruitment expertise
Customer-oriented
Brand standards promotion
Customs records
Cargo policies
Freight bills preparation
MS Office
Administrative support (CargoWise, SAP, WMS, Red Prairie)
Experience
Training/Assistant Manager, 01/2010 to Current Geo Group Inc. – New York, NY,
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
(Using incoming calls, outgoing calls and email for guest resolution.) Assist RGM with operating, budgeting and P&L line through balancing, (labor, sales, food cost, etc.) Responsible for daily operations in multi-million dollar restaurant chain(Corporate/Franchisee.) Trained employees on building customer-focused listening, conflict resolution to adequately service our guest in a friendly and positive manner.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database software.
Balance, create weekly crew and monthly manages schedule based on restaurant needs while staying within labor operating budget.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training.
Warehouse Delivery Coordinator, 03/2020 to 09/2020 Amazon – City, STATE,
Completed merchandise inspections to look for signs of damage and check accuracy of pulled items versus ordered items.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Consulted item numbers and storage locations to stock warehouse quickly and efficiently.
Used daily production sheets or work tickets to accurately record quantity of units handled and moved.
Resolved conveyor system issues by clearing jams and blockages.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Culled knowledge of OSHA safety standards to communicate potential hazards and issues to Delivery Supervisor.
Warehouse Clerk , 08/2019 to 03/2020 DSV Air And Sea – City, STATE,
Scanned container labels to verify contents and determine target destination using RF scanners.
Inventoried items with daily cycle counts and monthly audits, investigating discrepancies to keep data accurate.
Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
Verify required inbound/outbound BOLs with drivers, ensuring that all product is properly counted.
Conduct operations in accordance with OSHA and MSDS standards.
Examined incoming shipment BOLs to verify quantity and quality, HAZMAT or Dangerous Goods status returning unacceptable shipments to suppliers for replacement.
Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes, using CargoWise for billing, tracking (Import and Export) shipments to create delivery orders and handling IAC and CSF import freight.
Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Attached address labels, identification codes and shipping instructions to containers. For shipments to (China, UK, Japan)
Import/Export Office Agent, 12/2018 to 08/2019 IK Hofmann USA For Lufthansa Cargo – City, STATE,
Documentation acceptance, and shipment data capture. Preparation of import and export documentation(AWB's and Manifest).
Handling of irregularities (FDCA, damages, MSAW, and MSCA).
Process ISC (Import Service Charge) with checks, cash, vouchers, electronic payments, cargo sprint, pay cargo.
Research, investigate, overdue, damaged shipments or shortages in shipments for customers.
Complies, sorts, and verifies accuracy of data to be entered. Process request 1F(AMS) for warehouse transfers.
Follow Dangerous Goods Requirements and Regulations in compliance with Domestic and International shipping..
Uploaded documents to control sites, tracked transmittals and coordinated revisions for various customer accounts (GNC, Bosch, BWM, private accounts - AVI).
Education and Training
High School Diploma: Business Marketing Management, Expected in to Craigmont High School - Memphis, TN GPA: GPA: 3.3
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