training and development resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
2013 to 05/2014
Training and DevelopmentCharter Oak Health Center – Hartford, ,
Coordinated ongoing technical training and personal development classes for staff members.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Reviewed and edited all training materials for accuracy and policy compliance.
Developed departmental systems and procedures that better aligned the work flow process.
Training Development Capability which allows the user to create, edit, and manage all training and educational products supporting Army mission.
Alternated training methods if the expected improvements were not reached.
Accountable for a department of 5 civilian and 15 military training developers for the Management Education System; responsible for the development and delivery of 14 high quality, comprehensive training products for the Army's Non-Commissioned Officer Education System (NCOES)
Current to Current
Regional Network Control Center ManagerUnited States Army – City, ,
Built, tested and deployed scalable, highly available and modular software products.
Evaluated potential software products based on new and existing system development and migration requirements.
Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
Collaborated with product management to design, build and test systems.
Oversaw major new enhancements to existing software systems.
Current to Current
Training and Academic CounselorUnited States Army – City, ,
Strengthened developmental methodologies by introducing a code quality document.
Wrote and implemented scripts to enhance user experience and integrated scripts with the CMS.
Designed and developed transactional and analytical data structures.
Drafted comprehensive reports to document bugs and design flaws.
Designed new product elements such as image recognition, hand writing recognition, audio, video and device-to-device communication.
Implemented innovative systems for data collection, storage and management of customer orders.
Developed code fixes and enhancements for inclusion in future code releases and patches.
Current to Current
Brigade OperationsUnited States Army – City, ,
Coordinated ongoing technical training and personal development classes for staff members.
Coordinated ongoing technical training and personal development classes for staff members.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Managed all exempt employee coaching, training and performance improvement actions.
Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
Reviewed and edited all training materials for accuracy and policy compliance.
Tested all training software and hardware prior to the training program.
Education
Expected in 2016 to to
Bachelor of Business Administration; Concentration in Projec: Strayer University - Augusta Georgia, GPA:
Expected in Ongoing to to
Masters Business Administration; Concentration in Public Ads: Strayer University - Augusta Georgia, GPA:
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Resume Overview
School Attended
Strayer University
Strayer University
Job Titles Held:
Training and Development
Regional Network Control Center Manager
Training and Academic Counselor
Brigade Operations
Degrees
Bachelor of Business Administration; Concentration in Projec
Masters Business Administration; Concentration in Public Ads