Training Admin Clerk Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring success, reliable, and diverse abilities for the needs of the company. Accomplished Admin Clerk with experience addressing various business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Used PowerPoint to develop engagement between managers and employees throughout the warehouse
  • Was chosen into "Leader Development program".
  • Was awarded 2 "Bravo" cards within my first month of working at True Value.
  • Trusted to run an AT&T Retail store with 3 employees under me.
  • Hold record at JCPenney for most credit cards opened in a 10 hour shift period.
  • Record Sorting and Filing
  • Data Gathering
  • Multitasking and Prioritization
  • Microsoft Office
  • Data Entry
  • Staff Training
  • Office Machine Operation
  • Cash Register Operations
  • Credits and Refunds
  • Product Scanning
  • Merchandise Packaging
  • Payment Processing
  • Reliable and Responsible
  • Cash Handling
  • Team Leadership
  • Customer Service
  • Building Customer Relationships and Loyalty
  • Computer Proficiency and Microsoft Office
  • Returns and Exchanges
  • Engaging with Diverse Customers
  • Meeting Sales Goals
  • Merchandise Receiving and Handling
  • Sales and Promotions
  • Safety and Cleanliness Standards
  • Retail Metrics and Goals
  • Ability to Lift 40 pounds
  • Friendly and Helpful
  • Honest and Ethical
  • Store Organization
  • Dressing Room Assistance
  • Documentation and Reporting
  • Retail Merchandising
  • Customer Assistance
  • Positive Customer Engagement
Work History
Training Admin Clerk, 04/2021 to Current
Kehe Food DistributorsLouisville, KY,
  • Managed new employee orientation training process for more than 10 employees each week.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Helped employees in identifying training needs and providing ongoing training opportunities as needed.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Assessed skill gaps for employees in different departments and developed training courses to meet identified needs.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Selected and assigned instructors to conduct specific training programs.
Retail Sales Consultant, 12/2019 to 04/2021
Omaha SteaksSpringfield, PA,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Determined solutions for clients promptly and professionally.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Assisted customers by answering questions and fulfilling requests.
  • Exceeded sales goals 100% utilizing exemplary customer service skills.
  • Was chosen into "Leadership Program".
  • Helped run store when manager was not onsite or when the position was not filled.
Retail Sales Associate, 05/2018 to 12/2019
JCPenneyCity, STATE,
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Greeted customers entering store and promoted sales or special programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
High School Diploma: , Expected in 06/2019
Common Wealth Charter - Scranton,

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School Attended
  • Common Wealth Charter
Job Titles Held:
  • Training Admin Clerk
  • Retail Sales Consultant
  • Retail Sales Associate
  • High School Diploma