Total Loss Processor/ Claims Associate Resume Example
Love this resume?Build Your Own Now
TOTAL LOSS PROCESSOR/ CLAIMS ASSOCIATE
Professional Summary
Motivated and reliable college graduate. Flexible, versatile, and attentive - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Proven ability to quickly establish excellent working relationships with clients. Excellent client evaluation skills and the ability to locate and promote appropriate community services for clients. Thrive in customer service-driven environments. Excellent team-member skills.
Skills
|
|
|
|
Work History
Total Loss Processor/ Claims Associate, 08/2017
to 12/2017
Csd Autism Services – Oakley , CA
Csd Autism Services – Oakley , CA
- Made initial contact calls and follow-up calls to insured clients
- Researched prior losses
- Notified and updated agents of changes
- Monitored faxes and e-faxes for proper distribution
- System and software in-house training
- Prompt technical support
- Contacted Lien Holders to retrieve a Letter of Guarantee for Insureds/ claimants
- Created Letter of Guarantees, Settlement Breakdowns, and Cause of Loss Documents to send to Lien Holders
Total Loss Processor/ Claims Associate, 08/2017
to 12/2017
Community Health Association Of Spokane – Spokane , WA
Community Health Association Of Spokane – Spokane , WA
- Made initial contact calls and follow-up calls to insured clients
- Researched prior losses
- Notified and updated agents of changes
- Monitored faxes and e-faxes for proper distribution
- System and software in-house training
- Prompt technical support
- Contacted Lien Holders to retrieve a Letter of Guarantee for Insureds/ claimants
- Created Letter of Guarantees, Settlement Breakdowns, and Cause of Loss Documents to send to Lien Holders
Behavioral Aide, 06/2016
to 01/2017
Holiday Inn Club Vacations – Cape Canaveral , FL
Holiday Inn Club Vacations – Cape Canaveral , FL
- Provided time-structured activities with elder group home patients
- Provided immediate behavioral reinforcements
- Provided one on one direct behavioral intervention with elderly patients
- Gave out medication to elder patients in group home at specified times and checked blood pressures
- Helped to create a learning environment for patients to practice and retain necessary skills for everyday life
- Provided meals during specified times.
Behavioral Aide, 06/2016
to 01/2017
Option Care Health – Indianapolis , IN
Option Care Health – Indianapolis , IN
- Provided time-structured activities with elder group home patients
- Provided immediate behavioral reinforcements
- Provided one on one direct behavioral intervention with elderly patients
- Gave out medication to elder patients in group home at specified times and checked blood pressures
- Helped to create a learning environment for patients to practice and retain necessary skills for everyday life
- Provided meals during specified times.
Team leader/ cashier, 02/2015
to 01/2017
Checkers – City , STATE
Checkers – City , STATE
- Assisted in customer satisfaction.
- Assisted with customer needs, sold, and taught them about products and hair.
- Assisted in ordering needed store supplies.
Team leader/ cashier, 02/2015
to 01/2017
USA Coastal Resource And Resiliency Center University Of South Alabama – City , STATE
USA Coastal Resource And Resiliency Center University Of South Alabama – City , STATE
- Assisted in customer satisfaction.
- Assisted with customer needs, sold, and taught them about products and hair.
- Assisted in ordering needed store supplies.
Fundraiser, 01/2014
to 05/2015
Company Name – City, State
Company Name – City, State
- Raised funds for the University of South Alabama by contacting Alumni board members and asking for donations.
- Raised over $3,000.
Fundraiser, 01/2014
to 05/2015
Company Name – City, State
Company Name – City, State
- Raised funds for the University of South Alabama by contacting Alumni board members and asking for donations.
- Raised over $3,000.
Office Clerk, 01/2013
to 01/2014
Company Name – City, State
Company Name – City, State
- Managed office supplies, vendors, organization and upkeep.
- Directed guests and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Screened all visitors and directed them to the correct employee or office.
Cashier, 01/2012
to 08/2014
Company Name – City, State
Company Name – City, State
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Provided an elevated customer experience to generate a loyal clientèle.
- Routinely answered customer questions regarding merchandise and pricing.
- Asked open-ended questions to assess customer needs.
- Greeted customers to ascertain what each customer wanted or needed.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Gave out customers orders in a timely manner.
Cashier, 01/2012
to 08/2014
Company Name – City, State
Company Name – City, State
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Provided an elevated customer experience to generate a loyal clientèle.
- Routinely answered customer questions regarding merchandise and pricing.
- Asked open-ended questions to assess customer needs.
- Greeted customers to ascertain what each customer wanted or needed.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Gave out customers orders in a timely manner.
Volunteer History
Education
Bachelor of Arts and Sciences: BSW: Social Work,
GraduatedUniversity of South Alabama -
Social Work GPA 2.9Vice President of the (SWSO) Social Work Student Organization ClubCoursework includes Speech and Communication, Sociology, Psychology, and Social WorkMinor in Sociology
Social Work GPA 2.9Vice President of the (SWSO) Social Work Student Organization ClubCoursework includes Speech and Communication, Sociology, Psychology, and Social WorkMinor in Sociology
Skills
addressing customer concerns, math, Psychology, structured, technical support
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Measurable results
- Clear contact info
- Typos
Resume Overview
School Attended
- GraduatedUniversity of South Alabama
Job Titles Held:
- Total Loss Processor/ Claims Associate
- Behavioral Aide
- Team leader/ cashier
- Fundraiser
- Office Clerk
- Cashier
Degrees
- Bachelor of Arts and Sciences: BSW : Social Work ,
Similar Resumes
