Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated and organized professional with exceptional communication, and interpersonal skills. Adaptable and focused educator with demonstrated success in managing organized classrooms, updating records and providing both group and individualized instruction. Proficient in helping struggling and special needs students enhance learning and meeting their academic goals.

Entrepreneurial background gives unique insight into emphasizing innovation, creativity in problem solving, leadership and training, and a strong work ethic.

  • Excellent Communication Skills
  • Project management
  • Creative problem solver
  • Strong interpersonal skills
  • Organized and self motivated
  • Hiring, training and supervision
  • Team building expertise
  • Adaptability
  • Strategic planning
  • Multi-tasking
  • Business solutions and marketing
  • Sales/Spreadsheets/Inventory
  • Progress reporting
  • Group and individual instruction
  • Behavior Management
  • Student Support
Work History
Temporary Support Assistant, 09/2017 to Current
Anne Arundel County Public SchoolsCity, STATE,
  • Assist students from various grade levels to help achieve overall academic, social and emotional goals provided in individual education plan.
  • Deliver personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes and safe learning environment.
  • Organize and guide activities for students, including small group instruction for reading comprehension and math to reinforce student's learning objectives.
  • Collaborate with teachers for lesson preparation by preparing materials and setting up equipment and learning environments.
  • Provide various reinforcement and motivational techniques to help keep students focused on task.
  • Observe and gather assessment data on students and discuss progress and future goals of students with professional staff.
  • Oversee students in classroom and common areas to monitor behavior and enforce school code of conduct.
  • Use behavior modeling and specialized teaching techniques to share and reinforce social and behavioral skills.
  • Help teachers recognize learning issues evidenced in one-to-one support instruction.
  • Tutor struggling students individually and in small groups to reinforce learning concepts.
  • Retain student interest and maximize receptive learning by educating students using hands-on instructional techniques.
  • Participate in professional development opportunities and attend in-services and seminars.
  • Assist teachers with classroom management and document coordination to maintain positive learning environment.
  • Organize classroom materials to help teachers prepare for daily instruction and activities.
  • Plan and anticipate for personal needs of students, including providing "brain breaks" when necessary.
Co-owner and Managing Partner, 03/2002 to 03/2017
Franchise Co-owner/Auntie Anne's Hand Rolled Soft PretzelsCity, STATE,
  • Increased volume of business by 37% in 2 years
  • Quadrupled sales volume from $200k to $800k during ownership
  • Ranked # 1 in Mid Atlantic area for overall sales volume.
  • Developed comprehensive employee handbook and training manual
  • Tracked, studied and projected data and strategized to maximize profits and decrease expenditures
  • Developed specialized business tools for employee management, including employee handbooks, training manuals, evaluation forms, checklists and more
  • Reviewed customer feedback and services to guide strategy development.
  • Maintained compliance with all franchise requirements; excellent relationship with Auntie Anne's corporate franchise business consultants.
  • Maintained communication with vendors and landlords to oversee projects and resolve conflicts.
  • Scheduled, planned and led monthly and quarterly meetings
  • Conducted store inventories and investigated losses.
  • Developed and executed marketing programs resulting in increased company exposure, customer traffic, and sales
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Applied human resources expertise to optimize hiring, training and performance.
Manage, 09/1995 to 03/2002
Auntie Anne'sCity, STATE,
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Interviewed, selected, trained and supervised staff.
  • Interacted positively with customers while promoting facilities and services.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Actively participated in ongoing customer service programs to build sales and rapport in community
  • Led and directed team members on effective methods, operations and procedures.
  • Maintained safe working and guest environment to reduce risk of injury and accidents
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Associate of Arts: Business, Expected in 1996
Anne Arundel Community College - College Park, Maryland
High School Diploma: , Expected in 1993
Chesapeake High School - Pasadena, Maryland
  • Achievement award for "Largest Sales Increase (37%) in the Mid Atlantic Region" by Auntie Anne's Corporation within 2 years of owning business
  • Steady and constant sales increases yearly that were recognized by Auntie Anne's corporate
  • Solely Created Specialized and Unique Business programs and systems (Employee Handbook, Bonus Program, Training Materials, Employee Evaluation Form, Checklists, Cleaning lists etc)
  • Consistently achieved good reports from franchise business consultants during store visits
  • Managed a team of over 15 employees
  • Successfully opened a second franchise location within 4 years of owning business
  • Volunteered as Girl Scout Leader for 5 years to a troop of 8 girls; led volunteer and community service projects and assisted the girls in earning their badges and creating fun activities
  • Collaborated with team of behavior specialists in the development of proven behavior techniques
  • Developed high rapport among teachers and principal and showed outstanding punctuality and attendance

"ServSafe" Food Handling Certification

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Resume Overview

School Attended

  • Anne Arundel Community College
  • Chesapeake High School

Job Titles Held:

  • Temporary Support Assistant
  • Co-owner and Managing Partner
  • Manage


  • Associate of Arts
  • High School Diploma

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