IT DIRECTOR & TECHNOLOGY LEADER with extensive experience identifying avenues for operational optimization through strategic resource management, technical solutions engineering, and employee empowerment. Perceptive changemaker with a track record of overhauling outmoded electronics and systems, developing business partnerships, and driving cross-functional synergies to procure industry-leading technologies in a cost-effective manner. Dedicated leader adept at supporting the non-profit mission through large-scale system implementations, enhancing internal capabilities to effectively support community-driven technology modernizations.
TECHNICAL PROFICIENCIES: Cisco Unified Communications Manager (CUCM)| Cisco Meraki Admin | Amazon Web Services (AWS)| Microsoft Azure | Active Directory | Office 365 Admin | Salesforce Cases | VMWare |Agile/Scrum methodology | Google GSuite | Okta Single Sign-On | JAMF| Jira | Slack | Zoom | Mac OS |Workday |Apple iOS | KACE
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