Technical Support Representative skilled at resolving complex customer service issues in a timely manner.
A+, Active Directory, ADP, AS400, Benefits, browsers, C++, Citrix, Excellent oral, hardware, client, clients, Excellent customer service, client support, Data entry, database applications, databases, database, documentation, e-mail, English, features, Fox Pro, Front Page, Help Desk, HR, IBM, Information Security, ie, Internet Explorer, LANs, LAN, languages, Mac OS, MAINFRAMES, Math, access, Microsoft Access, MS Access, Excel, Exchange, Office Suite, Office, Windows, 2000, NT, Windows XP, Word, Works, migration, Monitors, mySQL, Network, Novell, OpenGL, Operating systems, operating system, Oracle, DBA, Developer, Payroll, Programming, project leader, Report Writer, reporting, Servers, software installation, Spanish, MS SQL Server, SQL, strategy, TANDEM, team player, technical support, phone, Terminal Server, troubleshoot, troubleshooting, Typing, UNIX, upgrades, Visio, VPN, WAN, written communication skills
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