Highly motivated and systematic professional looking for a position as a Network Administrator/IT Helpdesk Manager. Demonstrated success in installing, configuring and troubleshooting complex LANs and WANs. Offering excellence in providing network solutions along with hands-on experience of supporting advanced networking technologies.
Accomplished IT Professional with demonstrated success implementing strategic IT initiatives that improve business functionality with positive impacts on the bottom line. Skilled Helpdesk Manager, with proven ability to lead and motivate team to maximize ticket productivity. Technology savvy self-starter, adept at moving into new environments and extrapolating from existing experience quickly to adapt to new technology fluently. Possess first rate communications and collaboration skills to lead and work with diverse groups effectively.
Successfully developed and led team resources in the direct and remote support of applications, computers and networks servicing the needs of 400 customers in 7 remote locations.
Minor in Electronics
Cum Laude GPA 4.0
LAN hardware / software - MS Windows 2012/2008/2003/2000/NT4 Server - VMware 5.0-6.5 - Exchange Server IIS Server administration - Active Directory - Administration MS Windows 10/8/7/XP/2000/NT/9X desktop/workstation operating systems - Backup Exec - MS Office 0365/2003/XP/2000/9x - TCP/IP Ethernet Networking/Wireless Networking - Symantec Antivirus Endpoint -- Security/IP Camera surveillance - Server and Workstation: HP/DELL/Lenovo - Sonicwall Firewall - Ubiquiti
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