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Technical Consultant Resume Example

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TECHNICAL CONSULTANT
Professional Experience
Technical Consultant
March 2013 to Current ADVANCED BUSINESS SOLUTIONS － CLERMONT, FL
  • Extensive experience with ERP, CRM, VoIP and Content Management systems.
  • Developed and maintained complex systems based on technologies such as Oracle E-Business Suite and Database, Salesforce, NetDocuments, Avaya, Cisco and Cognos.
  • Project leader for designing and implementing web-based portals and dashboards to present data to management and end-users in a clear and concise manner.
  • Prepared, implemented and managed IT department policies, procedures and operations including disaster recovery, business continuity, system security and budgeting.
  • Responsible for hiring, training and managing technical and administrative staff.
  • Guided marketing, accounting and operations teams with technical details on web, software and database initiatives.
  • Accomplishments Managed the transition from a shared-services environment from a parent company to the implementation and design of an in-house network infrastructure.
  • Included build-out of data center, installation and configuration of servers, networking equipment and new Active Directory structure.
  • Developed and implemented an Electronic Document Management system that allows users to view and search for scanned and electronic documents.
  • Improved document retrieval process from a two to three day process retrieving from off-site to a nearly instantaneous retrieval.
  • Designed a vendor invoice retrieval system that integrated Oracle Financials, NetDocuments and SharePoint to present scanned images of vendor invoices to the user in an easy-to-use and efficient manner.
  • Implemented Salesforce.com CRM solution.
  • Developed several custom applications including property management, offsite storage, environmental compliance and acquisitions pipeline tracking system.
  • Managed relationships with outsourcing vendors to maintain and develop custom systems and applications.
  • Managed new module implementations and upgrades to Oracle Financials.
  • Implemented Avaya VOIP system.
  • Developed and implemented disaster recovery and business continuity policy and procedures.
  • Developed and maintained IT policies and procedures to comply with the section 404 of the Sarbanes-Oxley Act of 2002.
  • UK-based ERP solutions provider offering Financial, Budgeting and Document Management software to large organizations throughout Europe, Asia and North America.
  • Software solutions include e5 ERP, OpenAccounts, V1 Document Management and Collaborative Planning.
  • Manage and maintain relationships with North American clients including pre-sales, sales and support Provide technical support and services for Managed Services clients including system updates, patch management and implementations Assist clients with onsite implementations and upgrades Act as first-line of support for North America and act as liaison with additional support staff in the United Kingdom Develop and present sales demonstrations for potential and existing clients.
President
April 2010 to Current TERVO SYSTEMS － CLERMONT, FL
  • Independent technology consulting firm offering IT solutions to small and mid-sized businesses in central Florida.
  • Offered web development, network support, disaster recovery, business continuity and security solutions.
  • Developed affordable technology solutions and consulting services for small businesses Upgraded and installed Microsoft-based networks and servers for clients Achieved Silver Partner and Small Business Specialization status with Symantec Implemented cloud backup and security solutions Implemented VOIP solutions based on RingCentral and 3CX technologies Developed and presented sales presentations for network and security solutions Designed and implemented business websites based on the WordPress content management system.
Vice President of Information Systems
February 2001 to April 2012 NATIONAL RETAIL PROPERTIES, INC － ORLANDO, FL
  • A publicly traded (NYSE: NNN) Real Estate Investment Trust headquartered in Orlando, Florida with branch offices in four states.
  • Principally involved in acquiring, developing and maintaining retail properties with total asset value of $1.6 billion and 6.5 million square feet.
  • Manage internal IT department with budget of $1.5 million Set IT goals and initiatives reporting to the CFO and presenting overall vision to Executive Management and Board of Directors Manage a staff of eight technical and administrative professionals Direct the strategy and operations of the Company's GIS operations Develop policies and procedures to maintain compliance with various regulatory requirements for publicly-traded companies Actively manage all IT vendor and/or consultant relationships.
Senior Consultant/Trainer
August 1999 to February 2001 MACDONALD CONSULTING GROUP － ORLANDO Atlanta, FL GA.
  • Installed, upgraded and converted MAS 90/200, Crystal Reports and FRx on client systems Responsible for managing satellite office in Orlando Led week-long technical and functional training classes for MAS 90, BusinessWorks and Crystal Reports Supervised staff of four trainers and administrative staff Presented financial systems recommendations and design Performed client network review/documentation as a value-added service to troubleshoot performance issues.
Senior Accountant/Financial Systems Consultant
August 1993 to August 1999 CARBIS WALKER & ASSOCIATES, LLP － NEW CASTLE, PA
  • A regional CPA firm serving western Pennsylvania and eastern Ohio.
  • Specializing in construction and manufacturing companies.
  • Performed audits, reviews and compilations of clients' records and data.
  • Prepared federal, state and local tax returns for corporations, partnerships and individuals.
  • Recommended and installed custom financial systems for wide range of clients.
  • Lead auditor on large engagements of construction, hospitality, retail and non-profit clients.
Education
Bachelor of Science : Business Administration Accounting, 1992 ROBERT MORRIS UNIVERSITY － Pittsburgh, PA Business Administration Accounting
Skills
accounting, acquisitions, Active Directory, administrative, Avaya, backup, Budgeting, budget, Cisco, Cognos, com, concise, consultant, consulting, Content Management, CPA, CRM, Crystal Reports, client, clients, Database, designing, disaster recovery, Document Management, documentation, E-Business, ERP, Executive Management, Financial, functional, GIS, hiring, managing, marketing, MAS 90, office, network and security, network support, network, networking, networks, Oracle, Oracle Financials, policies, presenting, presentations, profit, Project leader, property management, Real Estate, reporting, retail, sales, sales and support, Sarbanes-Oxley, servers, strategy, Symantec, tax, technical support, troubleshoot, upgrades, view, vision, VOIP, web development, websites
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Resume Overview

Companies Worked For:

  • ADVANCED BUSINESS SOLUTIONS
  • TERVO SYSTEMS
  • NATIONAL RETAIL PROPERTIES, INC
  • MACDONALD CONSULTING GROUP
  • CARBIS WALKER & ASSOCIATES, LLP

School Attended

  • ROBERT MORRIS UNIVERSITY

Job Titles Held:

  • Technical Consultant
  • President
  • Vice President of Information Systems
  • Senior Consultant/Trainer
  • Senior Accountant/Financial Systems Consultant

Degrees

  • Bachelor of Science : Business Administration Accounting , 1992

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