Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Creative vision
  • Contract Management
  • Agent relations
  • [Industry] background
  • Budgets
Work History
11/2019 to Current
Talent Management Specialist Wsp Irvine, CA,
  • Assists with the development and execution of the Talent Management program through research and design.
  • Assists with full cycle recruitment to include sourcing, posting, approving, interview materials, reference checks, marketing and strategy and process consultation.
  • Coordinates interviews with the hiring managers.
  • Administers talent management and organizational effectiveness programs, ensuring internal superior customer experience, effectiveness, and efficiency.
  • Partners with hiring managers to determine staffing needs.
  • Screens resumes and performs in-person and phone interviews with candidates.
  • Makes recommendations to hiring managers.
  • Follows up on the interview process status.
  • Maintains relationships with both internal and external clients to ensure staffing goals are achieved.
  • Manages the Judicial Department electronic recruiting system and works with applicants with any issues within the system.
  • Stays current on the company’s organizational structure, personnel policy, and federal and state laws regarding employment practices.
  • Serves as a liaison with area employment agencies, colleges, and industry associations.
  • Completes timely data tracking on employment activity.
08/2014 to 11/2019
Total Compensation Analyst City Of El Segundo El Segundo, CA,
  • Reviews Judicial Department job descriptions for accuracy. Revise job descriptions to ensure relevancy to the position.
  • Assists in identifying career ladders within the Judicial Department.
  • Identifies core, technical, and strategic competencies of positions.
  • Makes recommendations regarding the appropriate position title, series, pay plan, grade and education level of positions.
  • Conducts job analyses.
  • Consults with managers, supervisors, incumbents, and/or subject matter experts to identify the major duties and responsibilities of the positions.
  • Identifies selective factors for recruitment purposes and assists in developing screening questions for rating and ranking potential job candidates.
  • Conducts reviews of reclassification requests by conducting interviews of supervisors and employees regarding their positions, conducting desk audits, and preparing written narratives of the findings.
  • Ability to interpret and apply classification standards, policies, occupational guidance, and other laws, rules and regulations as well as the requirements of the fair labor standards act (FLSA) in determining proper occupational series, title, and pay band.
  • Assists the Total Compensation Manager in identifying appropriate salary ranges for Judicial Department jobs.
  • Updates and provides maintenance to job descriptions through the Judicial Department recruitment website.
03/2012 to 08/2014
Human Resources Technician Hilton Grand Vacations Austin, TX,
  • Provide technical support to the Human Resources Division of the Colorado Judicial Department, specifically in the areas of criminal history checks and employee data and credentialing.
  • Serves as the judicial department’s point of contact for all employment related background checks, which includes processing all employment, independent contractor and vendor criminal background checks.
  • Verifies records and determine suitability based upon internal guidelines and applicable employment laws, using the following systems, Eclipse, CBI, Denver County, and Accurint, and contacting other districts, which may include other states regarding the disposition of court cases regarding the applicant, to determine the suitability of the applicant.
  • Advises administrative authorities and hiring managers as to background check processes and procedures and communicates suitability status.
  • Develops, implements, and maintains guidelines and reports as determined by the human resources department, and tracks statistical data pertaining to the criminal background checks.
  • Provides training to the Human Resources Technician and Analysts on the background check process.
  • Participates on interview panels and various Human Resources committees.
10/2007 to 03/2012
PBX Operator Colorado Judicial Department City, STATE,
  • Operates a multi-line telephone system consisting of incoming local and long-distance calls with a constant heavy traffic load: 500 or more calls per day.
  • Determines nature of assistance required and refers callers to appropriate departments.
  • Answers routine questions and gives general information to callers and visitors. Responds to emergency calls for medical, fire, police, security or other assistance according to established procedures. Maintains a current directory of extensions served by the Shortel operating system.
  • Operates a paging system, message recording machine or other similar equipment. Performs preventive maintenance on office equipment and coordinates arrangements for necessary servicing of equipment. including copiers, fax machines, computers, PBX system and related equipment.
  • Serves as receptionist by receiving, screening and routing visitors. Performs general clerical support for other departments as needed.
  • Transmits all outgoing faxes for departments; receives, separates and distributes incoming faxes.
Expected in
Emily Griffith Community Collage - Denver,

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School Attended

  • Emily Griffith Community Collage

Job Titles Held:

  • Talent Management Specialist
  • Total Compensation Analyst
  • Human Resources Technician
  • PBX Operator


  • GED

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