LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

High-energy Human Resource Professional with over 10 years experience who has multi state health care experience as a consultant, coach and business partner to management and employees to solve problems, work in teams, manage conflict, make career choices and negotiate relationships.

Highlights
  • Performance management strategies
  • Employment law knowledge
  • Employee relations
  • Manager coaching and training
  • HRIS applications proficient
  • Regulatory compliance

  • Benefits administrator
  • Hiring and retention
  • Employee relations
  • Compensation/payroll
  • New hire orientation
  • Exceptional interpersonal skills

Education
University of Denver Denver, CO Expected in Master of Professional Studies Degree : Human Resource Administration - GPA :

3.72 GPA

University of Phoenix Aurora, CO Expected in Bachelor of Arts : Management - GPA :
Accomplishments
  • Revamped the orientation process for all new hires, which was implemented company-wide.
  • Implemented Wellness Program with 78% participation.
  • Increased HDHP and HSA enrollment by 17%.
  • Audited an HRIS database and received special recognition with a “Thank You Award.”
  • Audited STD and LTD claims to reduce payout of 12%.
  • Reduced calls and emails from staff from 72 hours to 24 hours.

Experience
Maximus, Inc. - Talent Management Specialist | Human Resource Specialist
Kansas City, MO, 07/2012 - 10/2012
  • Supports organizational recruiting at all levels of the organization.
  • Answered employee questions during the entrance and exit interview processes.
  • Explained human resources policies and procedures to all employees.
  • Assessed employee performance and issued disciplinary notices.
  • Maintain accurate candidate and requisition data in Applicant Tracking System (Sales Force).
  • Produce weekly as well as ad-hoc metric reports for management.
  • Coordinate with Talent Acquisition Partners to develop employee retention related initiatives.
  • Strong customer service skills to deliver oral and written communications.
Autonation, Inc. - SR Human Resource Generalist | Benefits Administrator
Addison, TX, 11/2010 - 04/2012

•Ensured compliance was meet for ERISA, HIPAA, COBRA, FMLA, Civil Rights Act of 1964 (Title VII), ADA, ADEA, Pregnancy Discrimination, GINA, VEVRAA, I-9 and FSLA when handling employee relations, benefits, compensation, management questions, leave (non and injury) administration, workers’ comp, 401 (K) and unemployment claims.

•Manage the daily administration of the company's benefits programs.

•Worked with vendors to help resolve employee claims issues.

•Ensures file transmission validation takes place with all vendors that includes troubleshoots and resolves error reports.

•Provided various complex metrics for all benefit plans and compensation to Senior Leadership Team.

• Manage the design, implementation and administration of compensation programs including salary administration, job descriptions and job evaluation.

•Worked with benefits consultants to maintain competitive benefit plans.

•Maintained the Company Employee Self Service (ESS) Intranet site.

•Conducted new hire orientation meetings and webinars.

•Manage the preparation and distribution of teammate communications materials to inform teammates of benefit programs such as health, life and disability insurance plans, 401(k) plan, and paid time off benefits.

•Provide timely and relevant information and advice to management and teammates across region.

•Coordinating closely with Payroll and Accounting Department regarding employee benefits deductions

•Monitor benefits expenses and reported to Chief Financial Officer.

•Responsible for hiring, coaching and mentoring of subordinate staff.

•Assisted in the preparation of 5500’s, employee benefits booklets and wellness program.

Manpower Inc - Human Resource Specialist
City, STATE, 07/2010 - 11/2010
  • Day to day administrator to explain FMLA and LOA process to employees.
  • Prepared FMLA and LOA packages for employee's LOA.
  • Ensures compliance with company policies that includes federal, state regulations and HIPAA.
  • Record and track all leaves of absences that include improving processes with new LOA system.
  • Developed LOA process to improve return on investment (ROI) that includes using Visio.
  • Works with Human Resource Generalist and Business Partners to administer ADA and ADAA accommodations.
  • Answered employee questions regarding FMLA and LOA and resolved any issues.
Apartment Investment & Management CO - Benefits Manager
City, STATE, 2008 - 04/2010
  • •Resolve benefits issues and problems from teammates and human resources staff.
  • •Manage the daily administration of the company's benefits programs.
  • •Ensured file transmission (interfaces) validation takes place with all vendors.
  • •Consultants with executive management team for services, premiums and administration fees.
  • •Ensured open enrollment and new hire enrollment processes for Intranet ESS were implemented.
  • •Consults with outsourced vendors best practices for health and welfare benefits that included employee relations issues relating to ERISA, COBRA, FMLA, Civil Rights Act of 1964 (Title VII), ADA, ADEA, Pregnancy Discrimination Act, GINA, VEVRAA, Rehabilitation Act USERRA and FSLA.
  • •Prepared benefit and compensation surveys and interpreted the results.
  • •Helped managed the design, implementation and administration of compensation programs including salary administration, job descriptions and job evaluation.
  • •Provided timely and relevant information and advice to management and teammates across region.
  • •Maintained daily the HRIS (Oracle) HCM benefit and salary modules.
  • •Assisted in the preparation of 5500’s, employee benefits booklets and wellness programs.
  • •Responsible for hiring, coaching and mentoring of subordinate staff.
Verizon Business - Benefits Administrator | Benefits Specialist
City, STATE, 02/1995 - 11/2007
  • •Resolve benefits issues and problems from teammates and human resources staff.
  • •Manage the daily administration of the company's benefits programs.
  • •Ensured file transmission (interfaces) validation takes place with all vendors.
  • •Consultants with executive management team for services, premiums and administration fees.
  • •Ensured open enrollment and new hire enrollment processes for Intranet ESS were implemented.
  • •Consults with outsourced vendors best practices for health and welfare benefits that included employee relations issues relating to ERISA, COBRA, FMLA, Civil Rights Act of 1964 (Title VII), ADA, ADEA, Pregnancy Discrimination Act, GINA, VEVRAA, Rehabilitation Act USERRA and FSLA.
  • •Prepared benefit and compensation surveys and interpreted the results.
  • •Helped managed the design, implementation and administration of compensation programs including salary administration, job descriptions and job evaluation.
  • •Provided timely and relevant information and advice to management and teammates across region.
  • •Maintained daily the HRIS (Oracle) HCM benefit and salary modules.
  • •Assisted in the preparation of 5500’s, employee benefits booklets and wellness programs.
  • •Responsible for hiring, coaching and mentoring of subordinate staff.

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Resume Overview

School Attended

  • University of Denver
  • University of Phoenix

Job Titles Held:

  • Talent Management Specialist | Human Resource Specialist
  • SR Human Resource Generalist | Benefits Administrator
  • Human Resource Specialist
  • Benefits Manager
  • Benefits Administrator | Benefits Specialist

Degrees

  • Master of Professional Studies Degree
  • Bachelor of Arts

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