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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Driven and decisive Human Resource Manager offering 6+ years of experience managing, deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution.

Skills
  • Benefits administrator
  • Policies implementation
  • Personnel engagement
  • Innovative
  • Personnel records maintenance
  • New hire orientation
  • Hiring and retention
  • Compensation/payroll
  • Company leadership
  • Employee mediation
  • Leadership development
  • Employee handbook development
  • Recruitment and hiring
  • Event management
  • Payroll administration
Experience
05/2019 to Current Human Resources Manager Airbus Helicopter | Paris, TX,
  • Conducted employee performance reviews to access strengths and weaknesses keeping feedback positive and constructiive.
  • Built consensus and job satisfaction between management and front-line employees to enhance operations and promote growth.
  • Reduced accidents in workplace by being proactive with prevention by implementing safety policies and procedures.
  • Transformed underperforming and overstaffed department into trimmed-down and well organized staff.
  • Launched innovative incentive program to maintain low turnover rate despite highly competitive market.
  • Executed strong negotiation skills to be able to see both sides and work to reach agreements that satisfy both parties.
  • Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.
  • Reduced HR budget spending by 30% during May through December, by developing new processes and improving workflow.
  • Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
  • Oversaw 205 employees and managed human resources and labor relations activities.
  • Managed payroll and time and attendance systems (Kronos)
  • Advised managers on strategies for improving policy enforcement and eliminating any concerning behaviors or legal concerns.
05/2018 to 05/2019 Operations Supervisor Amerisourcebergen Corporation - Corporate | Meridian, MS,
  • Developed and oversaw strategies for improving operational efficiency and accuracy.
  • Aligned operational boundaries between processes and production demands.
  • Motivated employees to share ideas and feedback.
  • Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
  • Delivered exceptional customer service to all clients by effectively communicating information and actively listening to concerns.
  • Enhanced group productivity 43% with development and implementation of new processing strategy.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Identified and corrected performance and personnel issues negatively impacting team and business operations.
  • Maintained high level of morale and team-work on production floor through frequent communication with 15 employees.
09/2016 to 05/2018 Talent Acquisition Specialist Collaborative Solutions | Charlotte, NC,
  • Prepared candidate lists for hiring manager consideration.
  • Drafted internal announcements and distributed in timely manner.
  • Managed and updated recruitment ATS software.
  • Managed talent booking contracts.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Oversaw completion of new hire documents such as I-9 and direct deposit forms and submitted all materials for immediate processing.
  • Assisted with registration of employee benefits such as health insurance, 401k plans and flexible spending accounts.
  • Kept company in compliance with EEO requirements.
  • Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
03/2014 to 09/2016 Talent Acquisition Specialist Collaborative Solutions | Miami, FL,
  • Oversaw completion of new hire documents such as I-9 and direct deposit forms and submitted all materials for immediate processing.
  • Planned and executed recruitment events to bring in area candidates.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Organized applicant drug tests and obtained results.
  • Managed full cycle recruiting processes for more than 20 nursing vacancies each quarter.
  • Managed and updated recruitment ATS software.
  • Assisted with registration of employee benefits such as health insurance, 401k plans and flexible spending accounts.
Education and Training
Expected in Bachelor of Science | Human Resources Management- Pursuing Fontbonne University, St Louis, MO GPA:

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Resume Overview

School Attended

  • Fontbonne University

Job Titles Held:

  • Human Resources Manager
  • Operations Supervisor
  • Talent Acquisition Specialist
  • Talent Acquisition Specialist

Degrees

  • Bachelor of Science

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