Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Organized [Job Title]  possessing strong interpersonal skills. Creates business partnerships and builds trust with managers and employees to create a positive work environment.

  • Microsoft Office (Word, Excel and PowerPoint, ADOBE signature)
  • IQ Navigator  (Vendor Management)
  • EEO; Best Employer practices and Discrimination classes
  • Workday
  • Kenexa Assessments
  • Performance management systems
  • HRIS
  • Interviewing
  • Recruitment/staffing
  • Process implementation
  • Applicant Tracking Systems
  • TALEO,  Workday
  • Zip Recruiter, Monster, Career Builder, Indeed, LinkedIn, Indeed.Ca, Hiring Solved
  • Smashfly
  • Leads360
Work History
Talent Acquisition Specialist, 10/2017 to Present
Resources Global Professionals, ,
  • Recruit primarily Exempt and Non-Exempt Customer Service roles across the US and Canada.
  • Develop plans to source qualified candidates and increase applicant pools, using appropriate sources such as job boards, college career fairs, internet sites and networking.
  • Conduct effective intake meetings with hiring managers to understand job details.
  • Negotiate basic offers with candidates.
  • Educate, influence and enable the business to hire the right talent.
  • Identify process issues and makes recommendations for improvement.
  • Partner with hiring manager to identify qualified candidates, seek feedback, and make hiring recommendations.
  • Educate and communicate appropriate expectations to and influence hiring managers, HR and HR Business Partners regarding the TA process.
  • Clearly communicates with applicants regarding Staples associate value proposition, benefits, salary, etc.
  • Excel, Word, PowerPoint and ATS to manipulate reports and data.
  • Possess basic knowledge of Talent Acquisition legal requirements.
Senior Recruiter, 11/2014 to 10/2017
Cognizant Technology Solutions, ,
  • Influence and guide interview, offer and hiring process through executing Full Cycle Recruiting Develop and execute recruitment methods to proactively search for a diverse pool of candidates using various recruiting methods including networking/relationship building, social networking sites (I.E.
  • Careerbuilder, LinkedIN, Indeed), and internet Build and maintain proactive partnerships with client groups in order to understand the business/staffing needs and issues, and offer solutions through creative and effective sourcing resources and tools Provide frequent communication to Hiring Managers as well as consultative perspective on talent Serve as the subject matter expert in the recruiting function and share best practices; research industry trends, creative sourcing techniques and how best to integrate these into the Convergys process Develop and maintains key networks to assist in recruitment strategies and partnerships that lead to generating and maintaining a consistent network and pipeline of talent Understand and adhere to government compliance regulations as it relates to the employment process Conduct market analysis and provide data sharing High Volume Call Center Recruiting using Taleo and Workday Recruiting as primary ATS Ranked top overall Recruiter in advanced Talent Acquisition metrics (total number of offers, class yield, 0-60 day attrition, cost per hire and graduation rate) Tasked to work in multiple areas throughout Talent Acquisition (Work at Home and Brick and Mortar).
Talent Acquisition Manager, 01/2011 to 11/2014
Jams Arbitration, Meditation, And Adr Services, ,
  • Successfully coordinated teams and projects that led to recruiting, staffing and retaining over 800 employees nationally for contracted clients Collaborated with Executives, Senior Management, Human Resources and Line Managers targeting solutions to challenging staffing issues Identified and selected talent; entry to executive level candidates, specific to client expectations Coordinated revenue producing activities through seamless implementations Oversaw three areas of operations for reputable clients - recruiting/retention, human resources and training and development Utilized vendor management tools such as IQ Navigator, TALEO and Zip Recruiter to manage employee records, compensation, candidate sourcing, etc.
  • Consulted with clients to uncover critical business needs, propose workable solutions and secure job order through adequate dialogues and anticipating issues Directly responsible for overall growth in total staffing.
  • Developed strong relationships with multiple resources nationally to identify professional candidates with niche skill sets (I.T., Human Resources, Medical, Engineering and Sales) Successfully supervised, lead and motivated a team of seven administrators and recruiters.
Assistant Director, 06/2003 to 01/2011
Midwest Health, ,
  • Spearheaded various community outreach programs aimed at employment assistance, workforce development and training.
  • Secured new inquiries (Personally Developed Leads) by directly asking phone and in-person contacts about referrals of others to contact about the college offerings.
  • Conducted mock interviews and held resume writing workshops for clients.
  • Maintained a list of outreach partners and other pertinent contacts.
Bachelor of Science: Industrial Technology Management, Expected in May, 2006
BEREA COLLEGE - Berea, Kentucky
Industrial Technology Management
ADOBE, basic, benefits, Call Center, Ca, client, clients, Customer Service, Senior Management, government, Hiring, Human Resources, HR, IQ, legal, market analysis, meetings, Excel, Microsoft Office, PowerPoint, Word, Navigator, network, networking, networks, producing, Recruiting, recruitment, Recruiter, relationship building, research, Sales, staffing, phone, vendor management, workshops, Zip

Berea College Alumni Council

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