take out specialist resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent communication and training abilities. Skilled in technology trouble shooting. I am a dedicated loyal hardworking professional who has honed many skills that is eager to learn.
Skills
Teamwork
Lifting 65 pounds
Customer Relations
Customer service
Expert in Microsoft, Operating Systems
Troubleshooting skills
Performing repairs
Work History
12/2016 to Current
Take-Out SpecialistCoppertop Tavern – North Syracuse, NY,
Followed all company policies and procedures to deliver quality work.
Interpreted clients' needs and introduced services to fit specific requirements.
Listened and responded to customer requests and forwarded necessary information to superiors.
Promoted company products and services, App. Rewards. make at home biscuit kits, family feast specials.
Maintained current understanding of hospitality market conditions, compliance standards and best practices.
Maintained knowledge of current sales and goals for each promot, quality compliance and customer experiences.
Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials.
12/2016 to Current
Server TrainerMilestone Retirement Communities – Vancouver, WA,
Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Provided continuous evaluation and feedback to server employees.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Trained new team members on restaurant procedures, menu items and performance strategies.
Checked identification to enforce age regulations for alcoholic beverages.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
04/1995 to 08/2012
International Operations ManagerAdt Security Services, Inc – Lorton, VA,
Devised, deployed and monitored processes to boost long-term business success and increase profit levels 100%.
Suggested corrective services to handle customer complaints.
Enhanced regional branch performance by implementing proven management processes to increase revenue.
Helped plan marketing strategies.
Developed processes to save on costs and prevent losses.
Hired and trained numerous new employees each year.
Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Designed modern employee recognition program which boosted productivity and improved morale.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Managed purchasing, sales, marketing and customer account operations efficiently.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Education
Expected in 03/1995 to to
High School Diploma: Lamar County High School - Barnesville, GA GPA:
Expected in to to
No Degree: Business Management Hamburger University - Naperville, IL, GPA:
Awarded McDonald's Certifications
Expected in 05/2004 to to
MBA: Business University Of Georgia - Athens, GA GPA:
Expected in 02/2021 to to
Ph.D.: Business Purdue University Global - Indianapolis, IN, GPA:
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