SEARCH

Take-Out Specialist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
TAKE-OUT SPECIALIST
Professional Summary

Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent communication and training abilities. Skilled in technology trouble shooting. I am a dedicated loyal hardworking professional who has honed many skills that is eager to learn.

Work History
Take-Out Specialist, 12/2016 - CurrentRed Lobster , Duluth, Ga.
  • Followed all company policies and procedures to deliver quality work.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Promoted company products and services, App. Rewards. make at home biscuit kits, family feast specials.
  • Maintained current understanding of hospitality market conditions, compliance standards and best practices.
  • Maintained knowledge of current sales and goals for each promot, quality compliance and customer experiences.
  • Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
  • Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials.
Server Trainer, 12/2016 - CurrentRed Lobster Hospitality LLC, Duluth, GA
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Provided continuous evaluation and feedback to server employees.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
International Operations Manager, 04/1995 - 08/2012McDonald's Corporation, Naperville, IL
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 100%.
  • Suggested corrective services to handle customer complaints.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Helped plan marketing strategies.
  • Developed processes to save on costs and prevent losses.
  • Hired and trained numerous new employees each year.
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Education
High School Diploma, 03/1995
Lamar County High School - Barnesville, GA
No Degree, Business Management
Hamburger University - Naperville, IL
  • Awarded McDonald's Certifications
MBA, Business, 05/2004
University Of Georgia - Athens, GA
Ph.D., Business , Expected in 02/2021
Purdue University Global - Indianapolis, IN
Skills
  • Teamwork
  • Lifting 65 pounds
  • Customer Relations
  • Customer service
  • Expert in Microsoft, Operating Systems
  • Troubleshooting skills
  • Performing repairs
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Red Lobster
  • Red Lobster Hospitality LLC
  • McDonald's Corporation

School Attended

  • Lamar County High School
  • Hamburger University
  • University Of Georgia
  • Purdue University Global

Job Titles Held:

  • Take-Out Specialist
  • Server Trainer
  • International Operations Manager

Degrees

  • High School Diploma , 03/1995
    No Degree , Business Management
    MBA , Business 05/2004
    Ph.D. , Business Expected in 02/2021

Similar Resumes

View All
Take-Out-Specialist-resume-sample

Take-Out Specialist

Chipotle Mexican Grill

Baltimore, Maryland