Take-Out Specialist Resume Example
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TAKE-OUT SPECIALIST
Professional Summary
Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent communication and training abilities. Skilled in technology trouble shooting. I am a dedicated loyal hardworking professional who has honed many skills that is eager to learn.
Work History
Take-Out Specialist, 12/2016 - CurrentCompany Name, City, State
- Followed all company policies and procedures to deliver quality work.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Promoted company products and services, App. Rewards. make at home biscuit kits, family feast specials.
- Maintained current understanding of hospitality market conditions, compliance standards and best practices.
- Maintained knowledge of current sales and goals for each promot, quality compliance and customer experiences.
- Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
- Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials.
Server Trainer, 12/2016 - CurrentCompany Name, City, State
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Provided continuous evaluation and feedback to server employees.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Checked identification to enforce age regulations for alcoholic beverages.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
International Operations Manager, 04/1995 - 08/2012Company Name, City, State
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 100%.
- Suggested corrective services to handle customer complaints.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Helped plan marketing strategies.
- Developed processes to save on costs and prevent losses.
- Hired and trained numerous new employees each year.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Education
High School Diploma, 03/1995
Lamar County High School - City, State
No Degree, Business Management
Hamburger University - City
- Awarded McDonald's Certifications
MBA, Business, 05/2004
University Of Georgia - City, State
Ph.D., Business , Expected in 02/2021
Purdue University Global - City
Skills
- Teamwork
- Lifting 65 pounds
- Customer Relations
- Customer service
- Expert in Microsoft, Operating Systems
- Troubleshooting skills
- Performing repairs
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Resume Overview
School Attended
- Lamar County High School
- Hamburger University
- University Of Georgia
- Purdue University Global
Job Titles Held:
- Take-Out Specialist
- Server Trainer
- International Operations Manager
Degrees
- High School Diploma , 03/1995
No Degree , Business Management
MBA , Business 05/2004
Ph.D. , Business Expected in 02/2021
