Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly organized, enthusiastic professional seeking an IT position. Extensive educational and work experience in Management Information Systems, backed by hands-on experience in application development, personnel management, business operations, process improvement and systems development.
  • Project lifecycle management
  • Security planning
  • Agile framework
  • Risk mitigation planning
  • Infrastructure development
  • Product development
Work History
01/2006 to Current
Systems Analyst/Manager of Information Technology Pdc Energy, Inc. Evans, CO,
  • Perform duties in managing, planning, organizing, directing, controlling and evaluating the operations of information systems and electronic data processing (EDP).
  • Responsible for maintaining student transportation software.
  • Manage all aspects of the information & technology systems of the department including: Zonar GPS, Versatrans Elink.
  • Versatrans TripTracker, Versatrans Fleetvision.
  • And Versatrans Routing and Planning.
  • Evaluate the newest and most innovative technologies and determine how these can help the department.
  • Develop technical standards, deploy technology, and manage employees who deal with the daily information technology issues of the department.
  • Ensure the availability, continuity, and security of data and information technology services.
  • Analyze computer and information needs and determine immediate and long-range equipment requirements.
  • Define, prioritize and execute technology objectives.
  • Maintain boundaries, bus stops, student forecasting, routing, new student additions, and new school projections.
  • Responsible for gathering information about the school district’s needs.
  • Act as liaison with parents for needs and requests.
  • Keep abreast of leading edge technologies through research; training and assisting management in the formulation of technology plans.
  • Participate in collaborative decision making regarding management of student transportation, suggest process improvement, and assess the impact of changes in business processes.
  • Conform with state, federal, and local regulations regarding school transportation and submit reports as required.
  • Perform additional tasks and responsibilities as the Executive Director of Student Transportation and Superintendent may assign.
09/2005 to 01/2006
Technology Specialist II Los Alamos Public School District City, STATE,
  • Performed duties in the installation, maintenance and operation of a variety of computer hardware and Software systems; performed trouble shooting for local area networks and hardware and software packages.
  • Served as a point of contact for local area networks in the installation, maintenance, and operations of systems and hardware.
  • Performed trouble shooting of communication, database, hardware and software problems; performed repairs to online systems to correct errors and coordinate major repairs through the district work order system.
  • Assisted in systems analysis and design.
  • Maintained logs of site hardware and software packages in ensuring compliance to establish information systems regulations.
  • Provided on-going training in computer systems and applications including e-mail, internet, and other systems to staff.
  • Assisted in the creation and maintenance of home page/website management.
09/2003 to 09/2005
Shift Supervisor, Detention Officer Grant County Detention Center City, STATE,
  • Performed first line supervisory level security work involved in the custody, control, care and welfare of inmates.
  • Directly exercised immediate to general supervision over an assigned staff of Detention Officers, Detention Officer Underfills, and other support personnel as assigned.
  • Exercised immediate supervision of inmates as required.
  • Supervised, coordinated, directed and participated in the activities of an assigned shift and/or area, such as Support Services, supervision of sub-station or Jail Annex, and/or oversight of remote transports, out-of-state extraditions, Department of Corrections transports, etc.
  • Prepared performance evaluations; made hiring recommendations; recommended disciplinary actions; approved vacations and time off; prepared work schedules and assignments; supervised the activities of assigned personnel; monitored reports and recordkeeping activities filed by assigned personnel for completeness, accuracy, and adherence to policy and procedure guidelines; instructed personnel in departmental policies, procedures and techniques; and provided training.
  • Supervised, coordinated and performed a variety of administrative staff work such as scheduling, maintaining records, responding to request for information or services, investigating problems within assigned area or shift, performing related administrative, planning and research activities, and preparing communications, statistical information and briefing and budget materials.
  • Conducted investigations of inmate complaints against Corrections personnel and other internal investigations as directed by the immediate supervisor, Detention Center Commander, Chief Deputy Sheriff and Sheriff.
  • Prepared complete, accurate reports, records and logs.
Expected in
Association of Information Technology Professionals (AITP) - ,
Expected in 2007
Master of Arts: Specializing in Technology
New Mexico State University - Las Cruces,
Expected in 2006
Bachelor of Business Administration: Management Information Systems
New Mexico State University - Las Cruces,

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School Attended

  • Association of Information Technology Professionals (AITP)
  • New Mexico State University
  • New Mexico State University

Job Titles Held:

  • Systems Analyst/Manager of Information Technology
  • Technology Specialist II
  • Shift Supervisor, Detention Officer


  • Master of Arts
  • Bachelor of Business Administration

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