Systems Analyst Ii Instructional Designer Ii Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Hello my name is Quinton Irick and I current work at the Medical University of South Carolina as a Systems analyst II / Instructional Designer II. My background involves 8+ years as a Certified Pharmacy Technician , where I obtained retail as well as clinical skills. My retail years (2004 -2007) involved me working at K-mart pharmacy, where I filled prescriptions and obtained customer service skills when assisting patients. I placed orders for inventory restock, and troubleshoot any hardware or software issues before consulting external help. My inpatient/clinical pharmacy technician experience began with my employment at the Medical University of South Carolina in the Adult Inpatient Pharmacy (2007 - 2012). Here I performed compounded sterile products and filled Acudose machines. I was high involved in the implementation of a new medication dispensing and inventory management system, the MedCarousel. As one of the sole implementers, I virtually built the systems layout, and trained end users on how the system functioned and how to properly use is. This implementation equipped me with great Project management experience. I also worked as the Inventory technician, where I placed all medication restock orders and assisted with yearly inventories. I accepted the position on the PharmIS team in July of 2012 where my duties transitioned to troubleshooting and assisting with all pharmacy information systems. I am currently working as a System Analyst II and Instructional Designer II since the implementation of the EPIC EHR in 2014. I serve as a Willow analyst on the Willow team, where I troubleshoot issues and help desk calls. I am also the Instructional Designer for the application. As the Instructional Designer, I prepare training materials and set up training scenarios to educate pharmacy staff, as well as assist other applications with training related issues. For the implementation, we hired Credentialed Trainers to conduct the classes. As the Instructional Designer, I lead the Willow credentialed trainers, educating them to ensure they were well equipped to train classes. Also evaluating their performance in the classroom and issuing disciplinary action as need for unprofessional behavior. With the current implementation of the Willow Ambulatory application, I conducted training for the outpatient pharmacy staff and specialty areas. I will also assist on floor support for the scheduled go-live, as well as continue to conduct new hire and refresher training post go-live.


State Certified Pharmacy Technician - Current

Registered Pharmacy Technician - Current

Willow Inpatient Certified - Obtained 12/19/2012

Willow Inventory Certification - Obtained 6/10/2015

Willow Ambulatory Certification - Obtained 5/20/2015

Skill Highlights

Epic Systems Hospitals EHR Healthcare

Information Technology Healthcare CPOE

Pharmacy Informatics

Microsoft Office

Instructional Design

Technical Writing



Epic Willow

  • EHR
Professional Experience
Systems Analyst II / Instructional Designer II, 07/2012 to 07/2015
Surgery PartnersMesa, AZ,
  • Pharmacy Informatics - Epic Willow Implementation - Epic Willow Analyst - Epic Willow Instructional Designer - Mckesson/Legacy Maintainence - Acudose - MedCarousel - DoseEdge - Baxa - QS1.
Certified Pharmacy Technician, 03/2007 to 07/2012
Surgery PartnersOak Lawn, IL,
  • Pharmacy technician Duties.
  • Sterile Compounding - Inventory Management - Training - Mckesson.
Certified Pharmacy Technician, 10/2004 to 03/2007
Kmart CorporationCity, STATE,
  • Retail Pharmacy Technician Duties.
  • Filling Prescriptions.
  • Inventory Management.
  • Serving customers.
Education and Training
Master in Health Administration: Health/Health Care Administration/Management, Expected in 2014
Capella University - Minneapolis, MN

Health/Health Care Administration/Management

Bachelor of Health Science: , Expected in 2009
Medical University of South Carolina - Charleston, SC
Associate of Science (A.S.): Associate in Science, Expected in 2007
Trident Technical College - North Charleston, SC

Associate in Science

Pharmacy Technician Diploma: Pharmacy, Expected in 2004
Trident Technical College - North Charleston, SC


Community Service
Analyst, Information Technology, Instructional Design, Inventory Management, Microsoft Office, PowerPoint, Pharmacy Technician, Filling Prescriptions, Retail, Technical Writing, Visio

Quinton is a knowledgeable and dependable professional. On numerous occasions I have gone to him looking for build input and he either comes through or knows who to contact. Either one provides answers. I think almost as important is the fact that he is easy to get along with and a team player. A quick smile and an encouraging word goes a long way." Robert Britt, EPIC OpTime System Analyst, Medical University of South Carolina, worked directly with Quinton at Medical University of South Carolina

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Resume Overview

School Attended
  • Capella University
  • Medical University of South Carolina
  • Trident Technical College
  • Trident Technical College
Job Titles Held:
  • Systems Analyst II / Instructional Designer II
  • Certified Pharmacy Technician
  • Certified Pharmacy Technician
  • Master in Health Administration
  • Bachelor of Health Science
  • Associate of Science (A.S.)
  • Pharmacy Technician Diploma

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