Systems Analyst Resume Example

5 years of experience in Project Management Methodologies, Business Analysis and a substantial know-how of Project Scope, Gap Analysis and Unified Modeling Language, including a Master's Degree in Management Information Systems from University of Houston, Clear Lake. Implemented REST based web services for mutual funds in current role in the financial domain. Conducted Project Management for 4 industry leading clients successfully for over 2 years in the previous role (including FIS Global), achieved excellent customer feedback on a consistent basis for a product based company in the Payment Card Industry domain. Achieved more than 95% implementation and user acceptance of Agile software requirements (User Stories), significant decrease in Defects count and a gradual improvement of team velocity in a Healthcare based product for claims management over a period of one year in bi-weekly sprint cycles. Expert at identifying, developing interface and process specifications, documenting them in Project Scope Documents, Business Requirement Document, Functional Requirement Document, User Stories and Project Schedules. Expert at creating Use Cases, Sequence Diagrams, Website Wireframes, Activity Diagrams, and Cross-functional diagrams as per the process requirements. Extensive experience in driving Joint Application Development (JAD) sessions, Planning and Sizing Sessions (Agile) and Requirement Gathering Sessions with developers, QA, architects, Business SME's, stakeholders and executives at various levels of the organization. Highly skilled at writing test cases, test plans and reviewing test approaches to achieve exceptional quality of software. Extensive experience in conducting Impact Analysis, SWOT analysis and preparing Training manuals, Release Notes and Knowledge Transfer manuals. Strong communicator and a creative problem-solver skilled at organizing face-to-face discussions and requirement elicitation sessions, analyzing business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results. Expertise in a broad range of technologies, including business process tools such as MS Visio, MS Project, MS Excel, MS Access, MS PowerPoint, and MS Share point. Adept at SQL programming, reverse engineering Stored Procedures and writing queries to generate ad hoc reports.

Cisco Certified Network Associate (Dec 2009) *Microsoft .NET Framework 2.0 Windows Based Client Development (Dec 2009)

Microsoft .NET, ASP.Net 3.5, ASP.NET, Agile, benefits, billing, Business Case, developing business, Business Intelligence, business systems, Cisco Certified Network Associate, computer networking, computer applications, Content, contracts, CRM, Client, clients, customer satisfaction, Databases, database, database Applications, Database Design, Dec, Delivery, designing, driving, Edit, e-mail, engineer, XML, features, Financial Management, Forms, functional, Funds, HP, HTML, IE, Internet applications, JAVA, JSON, logging, logic, Managing, market, Marketing, meetings, Access, Microsoft Access, MS Access, C#, MS Excel, Microsoft Office, MS Office Suite, MS PowerPoint, MS Project, SharePoint, Windows, MS Word, Management Information Systems, Modeling, My SQL, network, Object oriented analysis and design, Oracle, Developer, PL/SQL, Oracle SQL, Payment Processing, processes, product development, Product Manager, Programming, project management, Project Planning, Quality, QA, Quality Control, Quality Assurance, rapport, Reporting, Requirements Analysis, researching, Risk Management, Sales, Scrum, Software Engineering, SQL, SQL Server, Statistics, stories, strategy, strategic, Systems Analysis and Design, user documentation, training material, Translating, troubleshooting, trouble-shooting, Type, user interface, Validation, Visio, Visual Basics, Visual Basic, Visual Studio, MS Visual Studio, website, Workflow