Efficient and organized professional with 10.5 years experience in surveillance and gaming compliance. Focused on Tribal Control Standards and surveillance management. Excellent communication skills and consistently maintains detailed logs and reports. Possesses high ethical standards and integrity.
Promoted to shift supervisor after 3 months of employment based on exemplary performance.
Upgraded surveillance system to more than 150 security cameras.
Successfully trained staff in CCTV system, incident report writing and gaming policies and procedures
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Hired, trained and managed a staff of 8 surveillance officers
Managed staff schedules for all shifts and events to minimize overtime costs.
Conducted site reviews and audits and made recommendations to management based on findings.
Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Performed dispatch duties to facility security
Oversaw shifts and scheduling
Monitored money count rooms and logged policy violations
Counted daily drop proceeds from each gaming day
Balanced the starting bank and prepared bank deposits
Followed and kept up to date on policy and procedures for cash handling
Entered new patient profiles and prescriptions into medication input software system.
Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
Maintained proper compliance logs and monthly reports to DEA for controlled and scheduled drugs.
Competed 90 plus hours in extended studies with the University of Reno, Nevada to obtain a certificate of Professional Development in Gaming Management
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