Surgical Instrument Technician Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Versatile and accomplished Certified Professional Coder with impeccable work habits, extensive customer service, effective communication skills, shipping/receiving and billing experience seeking to bring collective time management, interpersonal and administrative skills to an established healthcare environment. Possesses advanced computer skills, including data entry and MS Office/Word, while typing 55+ words per minute. Effectively utilizes transferable skills to review medical records, extracting information and interpreting the diagnosis, treatments and procedures to assign the proper codes for billing purposes and insurance reimbursement. Brings strong interpersonal skills to the position and is able to nurture effective working relationships with clients and all members of the organization. Fielding telephone call and transfer calls to appropriate personnel. Receiving and directing visitors. Data entry/word processing/filing and faxing. Deliver/arrange essential mail and priority action for my superiors. Research/ draft or abstract reports.
Education and Training
Ultimate Medical Academy Tampa, FL Expected in April 2012 Medical Billing and Coding Diploma : - GPA : GPA: 3.51 GPA: 3.51 Certified Professional Coder , Current member of American Academy of Professional Coders Completed an intensive, accredited training program which included: Analyzing and coding surgical procedures and diagnosis using ICD-9-CM, HCPCS & CPT codes. Collaborating across collections/billing departments to ensure billing-related issues are resolved. Assisting in the maintenance of medical charts and/or electronic medical records (EMR) systems. Verifying insurance and eligibility, and submitting claims to various insurance companies electronically.
Alamance Community College Graham, NC Expected in February 1998 Employed as a work study student during course of study which included: *Performed Administrative and office support activities. : - GPA :
Skill Highlights
Medical Billing & Coding * Extensive Training in ICD-9-CM, HCPCS, CPT * Co-Payments & Deductibles * HIPAA Compliance * Green way Prime Suite EHR/PMS * Insurance Billing Procedures * Introduction to ICD-10-CM * Insurance Verification * Anatomy & Physiology * Medicare, Medicaid, TRICARE * CMS 1500, CM 1450 (UB-04), EOB's * Managed Care (HMO, PPO, and POS) * Insurance Claim Processing * Electronic Payment Posting * Appointment Scheduling * Medical Terminology * Government & Third-Party Payers * Office Management * Data Entry & 10-Key Skills * Microsoft Office
Professional Experience
Ascension (System Office) - Surgical Instrument Technician
Allegan, MI, 08/2007 - 11/2009
  • 40 - 45 hours per week Effectively lead cross-functional root cause and corrective action to resolve customer-related shipping issues.
  • Reviewed and audited freight bills for billing accuracy and generated invoices upon shipping.
  • Audit waiting-to-ship reports daily to ensure all invoicing is completed.
  • Ordered, restocked and decontaminated sterilization equipment and instruments according to procedures.
Clean Harbors, Inc. - Customer Fulfillment Associate
Clackamas, OR, 07/2007 - 12/2014
  • 30 - 60 hours per week Prepare documentation, maintains 150-250 records per shift, coordinate logistics for product shipment.
  • Maintain shipping records, including providing tracking or shipping history information.
  • Ensure accurate and consistent fulfillment of requests by accurately selecting the appropriate inventory.
  • Assist with order problem resolution and effective communications with appropriate personnel.
  • Assist with all duties in all areas of the shipping department where there is a need.
- Customer Service Representative
City, STATE, 11/2000 - 02/2003
  • 40 hours per week.
  • Resolved customers' service or billing complaints/performing activities such as exchanging merchandise, adjusting bills by answering 50-100 customer order calls per shift.
  • Conferred with customers by all communications in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints and resolve issues for customer satisfaction.
  • Performed daily office duties using office equipment including, fax machines, telephones, filing and computer systems.
10-Key, Administrative, Anatomy, Billing, charts, CMS, CPT, customer satisfaction, Data Entry, diagnosis, documentation, electronic medical records, fax machines, filing, functional, Government, ICD-10, ICD-9, Insurance, inventory, invoicing, logistics, Medical Billing, Medical Terminology, Microsoft Office, office, office equipment, Office Management, personnel, Physiology, POS, Prime, problem resolution, Coding, Scheduling, shipping, telephones

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Resume Overview

School Attended
  • Ultimate Medical Academy
  • Alamance Community College
Job Titles Held:
  • Surgical Instrument Technician
  • Customer Fulfillment Associate
  • Customer Service Representative
  • Medical Billing and Coding Diploma
  • Employed as a work study student during course of study which included: *Performed Administrative and office support activities.