Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Well-rounded surgical coordinator possessing excellent clerical and team support abilities. Skilled in patient surgical scheduling and office operations. Patient-oriented dental assistant with over 25 years of experience working in the dental health field. Adept at working alongside dentists and orthodontists providing them with support in all aspects of patient care and procedures. Exceptionally skilled at patient/parent communication and multi-tasking. I also offer many years of experience in customer service as well. Outstanding communication skills and attention to detail. Highly skilled in typing, mail sorting, filing, accounts payable and receivable, computers and office equipment.

  • Infection control
  • Record preparation
  • Emergency treatment
  • Superior customer service
  • Detail-oriented
  • Proper telephone etiquette
  • Dental materials knowledge
  • Dental charting
  • Dental office administration
  • Typing
  • Verbal and written communication
  • Decision-making abilities
  • Sensitive information handling
  • Mail sorting
  • Filing
  • Office organization
  • Problem-solving skills
  • Customer service
  • Cash handling
  • Data entry
  • Scheduling and calendar management
  • Document control
  • Organizational skills
  • People skills
  • Relationship building
06/2020 to Current Surgical Coordinator Good Shepherd Hospice | Stony Brook, NY,
  • Worked with operating facilities to schedule procedures on behalf of ophthalmic surgeon.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Distributed treatment and procedural information to patients.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Collaborated and established strong working relationships with physicians, supervisors and colleagues.
  • Located scheduling barriers and implemented appropriate solutions.
  • Coordinated work processes and routed paperwork to appropriate physicians and staff members.
  • Scheduled follow-up appointments as designated by physician.
  • Arranged and scheduled post-operative visits during appropriate timeframe after surgery.
  • Educated patients on at-home surgery preparation requirements and post-operative care process.
  • Obtained signatures and collected completed pre-operative consent and HIPAA forms from patients.
  • Sent H&P form and other patient information to surgery facility.
  • Reported patients' status to doctors and monitored completion of treatment plan.
06/2013 to 05/2020 Orthodontic Assistant Vital Smiles | Mount Juliet, TN,
  • Set up all examination rooms and sterilized equipment and instruments and ensured appropriate tray setup is maintained.
  • Performed administrative duties, including appointment setting and follow up calls.
  • Took x-rays, photographs and impressions of patients’ teeth and mouth.
  • Prepared patient for the orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Accurately recorded treatment information in patient records.
  • Educated patients about proper oral hygiene and plaque control procedures.
  • Politely answered phones and scheduled or confirmed office appointments and surgeries.
  • Instructed patients on dental hygiene practices such as proper tooth-brushing and flossing techniques.
  • Worked closely with patients before, during and after dental procedures.
  • Took impressions for retainers and appliances.
  • Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral).
  • Successfully completed OSHA, ADA and HIPAA compliance trainings.
01/1998 to 04/2009 Dental Assistant Harris Health System | Bellaire, TX,
  • Cleaned and sanitized dental tools and equipment, straightened up the room and restocked supplies after each patient was treated.
  • Helped dentists restore teeth by prepping for permanent or temporary fillings.
  • Assisted the dentist, hygienist and other personnel by passing the appropriate tools and obtaining the supplies needed for procedures.
  • Provided patient education on dental hygiene and pre- and post-surgical care.
  • Warmly greeted patients and helped them fill out intake and consent forms.
  • Prepared and positioned patients for procedures, including placing napkins and patient safety devices.
  • Took patient X-rays and intra-oral photos and put them on the viewer light box so that the dentist could assess them.
  • Gathered patient data, including health histories and records from prior visits for the dentist to view.
  • Took dental radiographs, following strict patient protection rules.
  • Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions.
  • Helped dentists restore teeth using permanent or temporary fillings.
  • Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral).
  • Confirmed patient insurance benefits and checked claim statuses.
  • Answered phones and scheduled or confirmed office appointments and surgeries.
Expected in 1989 High School Diploma | Parish Hill High School, Chaplin, CT GPA:
  • CPR certified
  • Dental Radiation Certified
  • Infection Control Certified
  • OSHA/HIPPA Certified

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School Attended

  • Parish Hill High School

Job Titles Held:

  • Surgical Coordinator
  • Orthodontic Assistant
  • Dental Assistant


  • High School Diploma

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