surgical coordinator resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Dedicated Healthcare professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • Schedule Coordination
  • Insurance Authorizations/Verification
  • Microsoft Office, Excel, Outlook
  • EMR/EHR Systems
  • Front Office Operations
  • Patient Care and Confidentiality
  • Reviewing Medical Histories
  • Patient Referral
  • Scheduling Tests and Procedures
  • Computer Proficiency
  • CPT/ ICD-10 Coding
  • Organization and Time Management
  • Detail Oriented, Adaptable and Flexible
10/2021 to Current
Surgical Coordinator Mercy Medical Center - Baltimore, Md Columbia, MD,
  • Schedule patients' surgeries and post-operative appointments.
  • Coordinated with outpatient and inpatient facilities to set up surgeries for 3 General Surgeons.
  • Insurance verification/obtaining authorization for surgeries.
  • Educate patient about pre and post- operative procedures, provide treatment plan documentation.
  • Worked directly with physician to ensure accurate interpretation, coding, and reimbursement.
  • Complete coding for general surgery using ICD-10, CPT and HCPS guidelines.
  • Scheduling patients for pre-op testing and obtaining clearances from required physicians.
  • Facilitate communication between physician and hospital departments, department management and patients.
  • Work independently on assigned tasks with minimal supervision.
  • Answer phone calls and messages for 3 Surgeons, scheduling appointments, and handling patient inquiries.
  • Resolved scheduling conflicts to maintain high-quality patient services.
  • Performed various administrative tasks by filing, copying and faxing documents.
10/2016 to 03/2020
Medical Assistant/File Clerk Ollie's Bargain Outlet Avon Park, FL,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Arranged surgeries with surgical center, confirming times with patients, preparing admission, consent forms, reviewing instructions on procedures and preparation with patients.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Promoted office efficiency, coordinating charts, completing insurance forms (disability, FMLA).
  • Obtained detailed client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed by provider.
  • Utilize computer programs to organize and schedule appointments, track referrals, verify medical insurance, and obtain authorizations for patients' medications and procedures.
  • Answer/manage/triage heavy volume of phone calls.
  • Responded to internal and external requests for information. Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Maintained physical and computer-based filing systems.
  • Reviewed records for completeness, accuracy, and compliance with regulations.
  • Experience with EMR adhering to HIPAA privacy and security requirements.
  • Retrieval, prep, delivery of medical records for patient appointments and clinical requests.
  • Prepared patient charts, admissions, and consent forms accurately and neatly for health care facility.
05/2014 to 11/2017
Customer Service Associate Wawa City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Complete all store housekeeping functions (i.e., cleaning, sweeping, mopping, etc.).
  • Communicate with management team regarding customer requests and vendor- related concerns. Check in external and internal vendors according to corporate procedures.
  • Prepped and prepared deli orders for customers. Maintained and stocked deli, beverage, and coffee items. Cleaned all equipment and maintained sanitation and cleanliness of all areas.
Education and Training
Expected in 05/2025 to to
Bachelor of Science: Health Services Administration
Drexel University - Philadelphia, PA
Expected in 11/2022 to to
Certified Clinical Medical Assistant: Medical Assisting
National Healthcare Association - Philadelphia, PA,
Expected in 05/2020 to to
Ophthalmic Technician Proficiency Certificate:
Community College of Philadelphia - Philadelphia, PA
Expected in 06/2013 to to
High School Diploma:
St. Hubert Catholic High School For Girls - Philadelphia, PA,

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Resume Overview

School Attended

  • Drexel University
  • National Healthcare Association
  • Community College of Philadelphia
  • St. Hubert Catholic High School For Girls

Job Titles Held:

  • Surgical Coordinator
  • Medical Assistant/File Clerk
  • Customer Service Associate


  • Bachelor of Science
  • Certified Clinical Medical Assistant
  • Ophthalmic Technician Proficiency Certificate
  • High School Diploma

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