Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Attentive Surgery Scheduler familiar with ICD-10 coding, [Software] and EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Effective at setting up as many as [Number] weekly procedures for [Number] surgeons in a busy [Type] practice. Well-versed in checking coverage, obtaining authorizations and collecting payments. Meticulous [Job title] with [Number] years of experience in [Type] industry. Fantastic attention to detail, collaboration skills and typing. Committed to streamlining organizational procedures to optimize office settings. Systematic healthcare administrative professional knowledgeable about working with facilities, patients and insurance companies to set up minor procedures and complicated surgeries. Well-organized and detail-oriented team player with good problem-solving, relationship-building and communication skills. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Hardworking [Job Title] brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software]. Astute professional highly skilled at handling patient issues and questions. Talented individual offering fluency in [Number] languages.

  • Updating charts
  • Correspondence writing
  • Facility coordinating
  • Verifying insurance
  • Planning and Coordination
  • Clerical Support
  • Flexible and Adaptable
  • Analytical and Critical Thinking
  • Excellent Communication
  • First Aid/CPR
  • Dependable and Responsible
  • Google Workspace
  • Critical Thinking
  • MS Office
  • EHR systems expertise
  • Obtaining authorizations
  • Following up with patients
  • MIPS standards
Work History
Surgical Coordinator, 08/2022 to 12/2022
Laser Eye InstituteTroy, MI,
  • Expertly managed planning, scheduling and coordination of outpatient procedures.
  • Verified insurance coverage and obtained pre-authorizations.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Coordinated with facilities to set up surgeries for [Number] [Surgeon type].
  • Checked patients in and out and collected payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Kept detailed records of office inventories and placed $[Amount] orders for more supplies.
  • Registered and verified patient records before triage with most up-to-date information.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Implemented [Software] for digitizing and organizing over [Number] medical records.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Medical Officer, 08/2022 to 11/2022
Gap Solutions, IncBoise, ID,
  • Improved patient outcomes and delivery of care through improved clinical quality processes.
  • Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
  • Applied continuous process improvement strategies to enhance case management, programs and clinical management.
  • Kept informed on advancements in field to contribute to medical research programs.
  • Ordered medical and laboratory supplies and equipment.
  • Confirmed consistent and accurate medical recordkeeping practices.
  • Directed and coordinated patient care activities of nursing and support staff.
  • Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
  • Verified complex diagnoses to facilitate treatment plans.
  • Interpreted diagnostic test results for deviations from normal.
  • Guided industry experts and stakeholders within FDA on clinical issues and clinical trial designs.
  • Facilitated performance improvement initiatives for CME credit.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Trained and supervised medical students and residents engaged in special activities and procedures.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Communicated with patients, ensuring that medical information was kept private.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
Medical-assistant, 08/2022 to 09/2022
Surgery PartnersCity, STATE,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Compiled necessary documents for surgical billing packages.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Ambulated, turned and positioned patients.
  • Tested and recorded blood glucose levels.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
  • Called and faxed pharmacies to submit prescriptions and refills.
Master of Science: Medical Assisting, Expected in 05/2019
Harvard University - Cambridge, MA
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Resolved product issue through consumer testing.
  • International Council of Nurses
  • National Association of Social Workers
  • Toastmasters
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • Rotary International
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • American Medical Informatics Association
  • APICS – Association for Supply Chain Management
  • American Institute of Certified Public Accountants
  • CPC-P - Certified Professional Coder-Payer
  • NCMOA - Nationally Certified Medical Office Assistant
  • CMAS - Certified Medical Administrative Specialist
  • CMAA - Certified Medical Administrative Assistant
  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

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Resume Overview

School Attended

  • Harvard University

Job Titles Held:

  • Surgical Coordinator
  • Medical Officer
  • Medical-assistant


  • Master of Science

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