Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
To obtain a position in where I can effectively utilize skills acquired and be in an environment that fosters growth as a team member and an individual and continued career growth within the organization. Over 10 years of successful experience as a Management Assistant II and Administrative Liaison at Cedars-Sinai Medical Center/ UCLA Medical Center and Tenet Healthcare System. *Excellent interpersonal communication skills; compassionate with the ability to relate well with patients, physicians, surgeons, medical personnel, and people of diverse backgrounds; strong customer service skills, fluent in English and Spanish. Highly organized, with strong analytical and critical thinking skills, detail-oriented, excellent time management skills, as well as the ability to handle multiple tasks and work in a highly pressure environment. Familiar with all function related to profession billing, HCFA 15000, UB-92 billing forms and receiving and collecting. Certify in medical terminology, Proficiency in IC9-9, CPT codes 4 procedural and DRG, APC pay. Working knowledge of Microsoft word, Excel- 10 key by touch data entry *Results-oriented with an ability to see any assignment to a successful completion
Work History
Admistrative Assistant II, 10/2000 - 07/2015
Department of Pfleger Los Angeles, CA
Financial Quality Coordinaot, 04/1999 - 09/2000
Emergency Department Los Angeles, CA
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Meticulous attention to detail
  • Resourceful
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Dedicated team player
  • Strong interpersonal skills
  • Medical terminology
  • Self-starter
Increased office organization by developing more efficient filing system and customer database protocols. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Surgery Coordinator, 07/2004 - Current
East Tennessee Children's Hospital Sevierville, TN,
  • Responsible for assisting of the 3 Orthopedic surgeons, scheduling outpatient/inpatient surgery cases, collecting all pre-operative documentation, in compliance with Cedar Sinai Medical Center protocol, assuring all documents are completed, accurately and scheduled in a timely manner.
  • Coordinate patient appointments with primary care physicians, pre-procedure laboratory testing- or any operative consultations prior to surgery, schedule patient for autologous donation if required.
  • Accountable for ordering special equipment when required by physicians such as BMP, Arthrex plates Allograft, cadaver bones, etc.
  • In addition, acquire pre-authorization and insurance verification prior to surgery for cash packages and Worker's Compensation cases Request TAR with proper their CPT- modifier.
  • Notify surgeon of any abnormal lab or pre-operative testing.
  • Provide pre and post-operative instructions to patients.
Management Assistant II, 01/2000 - 01/2004
Anne Arundel County, Md Annapolis, MD,
  • Provided administrative greeting patient and visitor, surgery scheduling for 10 doctors entered patient demographic information created new medical records verified patient insurance benefits/eligibility, collected insurance co-pays/deductable of self pays fees, collected pre-operative paperwork, gave patients their pre-op instructions.
  • Batched all charge documents for billing, corrective codes data prior sending to billing department, prepared weekly bank deposit.
  • Assisted with input of new patient referrals liver, small bowel and pancreas transplant date base; for adult.
  • And pediatric patient and confirms authorizations for recipient waiting for transplant maintain the UCLA transplant database and the nation wide date base.
  • UNO).
Admission Rep, 01/1999 - 01/2004
Tenet Healthcare System City, STATE,
  • Responsible included registering out/in patient and surgery, pre admitting patients for direct admit from their doctor.
  • Update information on patient, clerical error medical insurance and demographics duplicated medical records, calling patients to obtain the correct information, keep a statistical data on each of emergency and outpatient financial representative reporting this data to the service line manager and director.
  • Audit delinquent accounts making any correction such as updating insurance and CPT codes for high reimbursement.
High School Diploma: , Expected in 1993
Crenshaw High School - Los Angeles, CA
Certified Medical Biller (American College Inst, Los Angeles CA) 1991- West Los Angeles, Community College (G.E.D) 2007 -Certified Medical Coder. CCS (Phoenix University Pasadena California): , Expected in 1994
- ,
administrative, benefits, billing, clerical, CA, CPT, database, documentation, financial, insurance, laboratory testing, director, Medical Coder, oncology, primary care, reporting, scheduling, surgeonDetail-oriented Effectively interacts with patients and families. Excellent interpersonal skills Detail-oriented Effectively interacts with patients and families. Medical terminology surgery

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School Attended

  • Crenshaw High School

Job Titles Held:

  • Admistrative Assistant II
  • Financial Quality Coordinaot


  • High School Diploma
  • Certified Medical Biller (American College Inst, Los Angeles CA) 1991- West Los Angeles, Community College (G.E.D) 2007 -Certified Medical Coder. CCS (Phoenix University Pasadena California)

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