Surgery Coordinator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Compassionate Surgery Coordinator with [Number] years helping others through personal excellence. Employs strong administrative, organizational and interpersonal skills to achieve [Result]. Background in [Area of expertise] and [Area of expertise] in fast-paced medical office. Skilled in [Software] and [Software] and manages multiple tasks simultaneously with minimal supervision.

  • Business administration
  • Database administration
  • Process improvement
  • Organization
  • Operational improvement
  • Problem resolution
  • Team building
  • Scheduling
  • Credit and collections
  • Customer service
  • Communications
  • MS Office
  • Relationship development
Work History
Surgery Coordinator, 06/2016 to 06/2020
Horizon Eye CareHuntersville, NC,
  • Communicated with patients on phone and in person to enter and update medical history in database.
  • Abided by state and federal healthcare guidelines and laws and reported non-compliance issues.
  • Documented and collected patient data in [Software] to maintain accuracy and security.
  • Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
  • Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
  • Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
  • Counseled patient about personal financial responsibility and collaborated with billing to resolve patient accounts.
  • Maintained professional and technical knowledge by attending educational workshops, reviewing publications and participating in professional societies.
  • Fostered collaborative relationships among health care team by communicating, responding to requests and building rapport.
  • Verified insurance coverage and benefits and communicated directly with patient and [Job title] for timely scheduling of clinic appointment and surgery procedure.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using [Type] software.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Medical Biller, 06/2012 to 11/2015
Exagen Inc.Seattle, WA,
  • Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
  • Orchestrated day-to-day operations of billing department, including medical coding, payment posting, accounts receivables and collections.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Posted payments and collections on regular basis.
  • Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
  • Liaised between patients, insurance companies and billing office.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
  • Communicated with insurance providers to resolve any denied claims and resubmit.
  • Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
  • Verified proper ICD-9 coding on claims.
Medical Assistant, 08/2008 to 02/2011
Children's Hospital Of The King's DaughtersWilliamsburg, VA,
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Documented vital signs and health history for [Number] patients every [Timeframe].
  • Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Appeals Coordinator, 03/1995 to 12/2007
CarepathrxNew York City, NY,
  • Tracked all pending authorizations to resolve discrepancies and avoid revenue loss.
  • Maintained confidentiality of patient finances, records and health statuses.
  • Communicated effectively with staff, including members of operations, finance and clinical departments.
  • Coordinated with contracting department to resolve payer issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Associate of Science: Medical Assisting, Expected in
Rets Technical College - Dayton, OH,

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Resume Overview

School Attended
  • Rets Technical College
Job Titles Held:
  • Surgery Coordinator
  • Medical Biller
  • Medical Assistant
  • Appeals Coordinator
  • Associate of Science

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