Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 20 years of experience in leading organizational business units.

Looking for a challenging role in Supply Chain and Logistics Management

  • Microsoft Suite, Transport Management System, Cargo Management System, ERP
  • Logistics, Procurement, Supply Chain Management, Contract negotiations,
  • Communication, People's Management, Operations, Strategic Planning, P&L,
  • Marketing and Sales, Strategic Planning, Analytical and Supplier Development Skills
  • Business Process,Coaching, Training and Interpersonal Skills
  • Contract Negotiations, International Purchasing, Negotiating
  • Supply chain distribution, Staff Management, Relationship Building
  • Budget Management,Safety Conscious and Excellent Time Management
  • Forecasting,Reverse logistics,LTL knowledge and Project Management
  • Warehouse and fulfillment,Global logistics,Creativity and Problem Solving
  • Performance Analysis,Mentoring and Organizational Skills
Work History
06/2014 to 11/2019
Supply Chain Manager Bd (Becton, Dickinson And Company) Des Moines, IA,
  • Synchronizing Transport, Customs, Logistics and Operations Department by incorporating effective supply models to reduce cost of operations.
  • Steering to bring revenue increase in each department by continuously adopting cost reduction methods.
  • Successfully handled very intense Demand and Supply pressures from local and International customers for timely product delivery.
  • Driving Operational Excellence through total commitment to quality and people.
  • Led change management initiatives and designed functional area infrastructure to support demand planning and supply strategy.
  • Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Drove key performance indicators and continuous improvements throughout logistics and Terminal Operations.
  • Deployed logistics systems and outsourced transportation to maximize efficiency, cost and benefit.
  • Facilitated change management strategies and incorporated functional area infrastructure to support demand planning and supply initiatives.
  • Managed distribution network, including logistics, trade compliance and warehouse management.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Devised and implemented short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures.
  • Optimized supply chain infrastructure by assessing and initiating targeted changes to reduce operating costs by 10%.
  • Guided Terminal Operations and met demand requirements by determining priorities, scheduling workers and overseeing Timely Delivery of material to Customers in the local Market.
  • Monitored performance of external vendor supply chains while handling internal logistics.
  • Handled purchasing, procurement, warehouse management, logistics management, import, exports and other supply chain functions to facilitate business operations.
  • Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
01/2011 to 04/2014
Business Development Manager Brady Trane Service, Inc Raleigh, NC,
  • Integrated Customer requirements within Supply chain and Operations and tailored SOP's
  • Participated in Global RFQ's and RFP's for Company with extensive negotiations with service providers to win contracts from customers
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth
  • Established relationships with key decision-makers within customer's organization to promote growth and retention
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
  • Organized and oversaw solid business portfolio bringing in 40% of revenue objective in first year
  • Negotiated, prepared and signed contracts with clients
  • Collected data and performed customer needs analysis
  • Participated and actively engaged in strategy meetings with other Branch Managers
  • Represented company and promoted products at conferences and trade association meetings
  • Worked with existing customers to increase purchases of products and services
09/2008 to 11/2010
Chief Commercial Officer Uncapped New York, NY,
  • Developed Standard Operating Procedures and hired people with skills to perform tasks.
  • Hired team of Sales professionals and gained market share by 10% in the first six months of operations.
  • Adding a stable customer base of 25 by 1st Qtr 2009.
  • Built up supplier and vendor base and actively participated in all Contract Negotiations and earning competitive edge over competitors.
  • Recruited, mentored and supported high-performing members of sales and marketing teams.
  • Synthesized company and competitor performance data to discover untapped markets for Nvocc and Freight Forwarding.
  • Acquired, analyzed and made decisions based on in-depth knowledge of Freight Forwarding market to rapidly achieve sales growth.
  • Balanced business needs and customer needs to optimize profits and customer satisfaction.
  • Collaborated with senior management to improve overall customer experience and increase profitability.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
04/1999 to 08/2008
Ocean and Distribution Services Manager Expeditors International Of Washington Inc. City, STATE,
  • Managed and ensure safe delivery of shipments from CFS to Port and to Customer at destinations.
  • Extensive involvement in Contract Negotiations with all Service providers and Vendors.
  • Drive through department's initiatives and work through challenges to ensure seamless flow of shipments to customers.
  • Drive Customer retention with special focus on operational excellence and customer satisfaction 100% of the time.
  • Trained Team members to develop skills to perform better and achieve company's benchmark.
  • Develop Customer tailored SOP and monitor KPI's as per the standards.
  • Negotiated with 35 different freight companies and received annual contracts resulting in cost savings of 34%.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Managed over $500 Million in inventory and 100 employees in 250,000 square-foot warehouse for Distribution and Consolidation.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Expected in 1997
BBA: Marketing
Southeastern University of Washington DC - ,
  • Majored in Marketing
Certified Branch Trainer - Expeditors : Certified Business Process Analyst - Expeditors : Service award - Silver Pin from Expeditors : Customer Appreciation - Walmart, Kmart, Ikea, Levi, Dollar General, Ericsson

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