Supply Chain Manager resume example with 15 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Talented Supply Chain Manager skilled in distribution, production and process control. Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
05/2006 to Current Supply Chain Manager Booz Allen Hamilton Inc. | Cape Canaveral, FL,
  • Production Planning Created production requirement forecasts based on finished goods stock, projected sales forecasts, current order activity, raw material availability, production capacity, and lead times.
  • Analyzed finished goods stock positions, sales, and average months of inventory on hand.
  • Audited raw material stock activity, yield losses, lot codes, paperwork, and production reports to ensure quality control standards and agreements have been met.
  • Coordinated special projects such as labeling, couponing, display shippers, repacking, and club store setup.
  • Procured, tested, and contracted for dry, refrigerated, and frozen ingredients from North America, South America, and Europe.
  • Negotiated the pricing, availability, clean up dates, volume, product specification, pickup location, packaging type, and payment terms of ingredient and packaging contracts.
  • Logistics and Distribution Quoted and contracted truck load, less than truck load, small parcel, ocean, drayage, and air freight.
  • Built relationships and logistics procedures with freight brokers, direct freight carriers, and customs brokers.
  • Coordinated transportation between manufacturers, warehouses, carriers, brokers, and customers.
  • Ensured that shipment loading dates, cut off times, paperwork, delivery windows, and space requirements were met.
  • Audited and approved purchase orders, packing lists, bill of ladings, advanced shipment notifications, invoices, certificate of origins, certificate of analysis', customs entries, proof of deliveries, NAFTA documents, ISF 10+2, and material safety data sheets.
  • Created freight KPI's based on cost, distance, weight, mileage, shipping dates, and delivery dates.
  • Located, negotiated, and contracted for dry, refrigerated, frozen, and hazardous warehousing in the central mid-west, north east, south, south west, west, and north west U.S.
  • Monitored and recorded pallet specifications such as Ti x Hi, quantity per pallet, dimensions, single stack, double stack, shrink wrap, slip sheets, lot codes, and pallet tags.
  • Import and Export Regulations Classified US Harmonized Tariff Codes with the FDA based on the tariff schedule, specifications, and origin.
  • Registered production facilities with FDA Bio Terrorism and facility registration numbers.
  • Setup accounts with the USDA eDocs system to apply for USDA import and export permits.
  • Prepared applications for USDA Specialty Sugar Import Certificates, Import or Transport Controlled Material or Organisms or Vectors Permits, Dairy EU Health Certificates, Dairy EU Transit Permits, EU Composite Health Certificates, EU Composite Transit Storage Permits, EU Raw Milk Products Health Certificates, Dairy EU Storage Permits, Dairy China Sanitary Health Certificates, and FSIS Approval of Labels Marking or Device.
  • Reviewed Material Safety Data Sheets (MSDS) for hazardous goods to ensure EPA import regulations are met.
  • Traced and recorded the transportation of organic product that met the standards of certifying agencies such as Oregon Tilth and the Soil Association.
  • Coordinated the inbound receipt of 20-foot and 40-foot pallet-loaded and floor-loaded ocean freight containers.
  • Kept inventory records of warehouse transfers, on hold product, cycle count adjustments, expiration, month-end reconciliation, COGS tracking, lot code activity, F.I.F.O., invoices, and audits.
  • Located and negotiated with closeout buyers such as T.J.
  • Max, Marshals, Home Goods, Big Lots, and Grocery Outlet.
  • Donated aging inventory to outlets and organizations such as local churches, farms, and Feed the Children.
  • Personally conducted and coordinated physical inventory counts at warehouses in California, Vancouver, Ontario, Illinois, Virginia, Pennsylvania, New York, Indiana, and Ohio.
  • Analyzed customer damages, warehouse damages, deductions for damages, freight claims, leaking product, over-filling, under-filling, packaging strength, and labeling accuracy.
  • Product Recall Procedures Developed and implemented recall policies that document the processes for the recall manager, recall committee, decisions to recall, notifications, regaining control of affected stock, followup, effectiveness, testing, and review.
  • Prepared flow charts, customer recall notice templates, recall response forms, and contact lists.
  • Researched and understood procedures and setup for Rapid Recall Exchange.
  • Customer Service Processed purchase orders from direct retailers, e-commerce, club stores, and distributors such as Target, Wal-Mart, Kroger, UNFI, Kehe, Trader Joes, Publix, Costco, and Amazon.
  • Tracked and arranged the purchase order, pick ticket, routing request, packing list, bill of lading, advanced shipment notification, proof of delivery, invoice, and deductions.
  • Reviewed and approved new customer supplier agreements and vendor paperwork that includes delivery requirements and return policies.
  • Quoted for freight that met the customer delivery requirements of approved supplier agreements.
  • Prepared items within the Global Data Synchronization Network, Global Trade Item Numbers, and 1WorldSync.
  • Internal Organization Responsible for locating, interviewing, hiring, and mentoring a team of ten employees within the supply chain and customer service departments.
  • Prepared and organized meetings to address topics such as client issues, problem resolution, cross training, crisis management, prioritization, and new client setup.
  • Developed, trained, and promoted employees into new roles.
  • Summarized key performance indicators that entail analysis of billable time, time spent on activities, client billing percentages, and time not billed to clients.
  • Coordinated communication between the supply chain, customer service, accounting, client services, and new business development departments.
  • Consumer Packaged Goods Experience Crackers, cookies, gluten free graham crackers, Powdered sugar, brown sugar, and cassonade and biscuits. syrup.
  • Peanut butter and chocolate powdered drinks.
  • Organic soups, all natural soups, organic broths, Kitchen and bathroom drain uncloggers.
  • and all natural stocks.
  • Frozen and shelf stable chocolate desserts, Potato chips, crisps, oat snacks, and popcorn.
  • chocolate bars, and chocolate chips.
  • Organic bubble bath, hair and body wash, hand Non GMO peppered, teriyaki, and original jerky.
  • wash, shampoo, and conditioner.
  • Frozen and aseptic organic stage-1 and stage-2 Goat milk toddler formulas and fruit pouches.
  • fruit and vegetable baby food in jars and Asian and Indian noodle meal kits.
  • pouches.
  • Coffee, black tea, fruit tea, green tea, herbal Coconut milk tea, and single serve cups.
  • Seminars and Shows Attended the "Supply Chain Outlook Summit 2015" in Rosemont Illinois.
  • Accompanied clients to the "Natural Products Expo West" in Anaheim California (2006-2008, 2010, 2012-2014).
  • Attended the "Fancy Food Show" in Washington D.C.
  • in 2009.
  • Attended the "Invention & New Product Exposition" in Pittsburgh Pennsylvania (2013-2015).
  • Certifications and Memberships Duquesne University Center for Green Industries and Sustainable Business Growth - 2015 Green Business Certificate.
  • Grocery Manufacturers Association - 2014 Efficient and Effective Product Recall Management Certificate.
  • Duquesne University Small Business Development Center Export Certification Program - 2013 Export Certificate.
  • Member of the Pittsburgh Social Exchange.
Expected in 2006 Bachelor of Arts | Communications and Rhetorical Studies Duquesne University, Pittsburgh, PA GPA:
Communications and Rhetorical Studies
accounting, billing, Business Development, C, charts, contracts, crisis management, client, clients, Customer Service, delivery, dimensions, e-commerce, filling, Forecasting, forms, hiring, Inventory management, inventory, Logistics, Max, meetings, mentoring, Exchange, Outlook, windows, Natural, Network, New Business Development, Operations management, packaging, pick, policies, pricing, problem resolution, processes, Process improvement, material procurement, Product development, quality control, requirement, routing, Safety, sales, Seminars, shipping, specification, Strategic planning, Summit, supply chain, Supply Chain, transportation, type, warehousing

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  • Duquesne University

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  • Supply Chain Manager


  • Bachelor of Arts

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