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Supply Chain Manager Resume Example

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SUPPLY CHAIN MANAGER
Career Overview

15 years' of progressive experience in Customer Service, Traffic Management, Operations, Inventory Planning, Purchasing and Supply Chain, both in BTB and FMCG markets. I love using my competences: drive process improvement, communicate with impact, make sound decisions, coach and develop people, show my initiative.

Core Strengths

Strong organizational skills

Sharp problem solver

Energetic work attitude


Proficient in Windows any version and Mac, Office Pack (Excel, Word, Power Point), Outlook and all popular computer programs. Proficient in AS / 400 e SAP R / 3: MDM, WM, SD, CS, MM APO, BW, BI, (order, invoicing, inventory, planning, sales and production, forecasting). Good knowledge of Visual Byblos for electronic storage; Galaxy for Sales reporting and Sirio for Sales forecasting.

Accomplishments

Closure of the European affiliates' warehouses and centralization of the distribution in a unique warehouse in Italy. Management of the standardization of all processes and procedures, also on IS side (SAP R/3).

Before the centralization of the warehouse in a single place, every affiliate sold and distributed the products directly on their territory (UK, Germany, France, Benelux, Austria, Czech Republic, Hungary and Lithuania). Following the new approach, I was on the front line to find new and standardized ways to work and manage the everyday business.

 

Creation of a new department in a small company for the planning and supply chain management of the products

 

Team building in a back office group overwhelmed by the absence of a leader for 2 years

Work Experience
Valle' Italia S.r.l. September 2008 to CurrentSupply Chain Manager
Milano, Mi

Report to: Country Director

 

• Planning responsible for short shelf life products (total SL 30 days, to customer 15 days)

• Transport and logistics Budget (500 k€), Unsaleable (150 k€)

• Sales Forecast and interface with Production / Marketing and Mondelez commercial teams

• Inventory Management (1000 pallets)

• Projects Management:

o Unsalable reporting and action plan to reduce returns and replacements (from 29 €/ton in 2008 to 13 €/ton in 2014)

o Distribution Costs Reduction (from 71€/ton to 62€/ton)

o Service Level Improvement: from 98.3% to 99.7%

o Sustainable environment: study on packaging reduction

o Focus on GDO and DO Promotion activities

• 180 sold to customers, 1800 drop points

• Special Situation Management/ Toll Free Number Management/ Monitoring of Quality KPIs

• RLS

 

 

I coordinate one resource

Implemented project: Creation of a new function in the core of the business: in such a small context, the planning and supply chain functions were perfectly integrated to the exixting structure, so that today they are one of the main incentive to the growth of the company

 

Attended courses:

The Lean Management

Rappresentante Lavoratori Sicurezza

GDO: New perspectives for Logistics

Vandemoortele Italia S.p.A. May 2005 to August 2008Logistics and Back Office Manager
Agrate Brianza, MI

Report to: Financial Director


Vandemoortele is a Belgian Company specialized in spreads, oils and vegetable fats, frozen bakery products and bread. In Italy, the distribution of chocolates and raw material for bakeries and industries is also part of the business. I coordinated a group of 4 people in the back office department, and one in the warehouse.


  • Management and responsibility of products planning and supplying, mainly from Belgium, France and Spain (450 part numbers)
  • Sales Forecast / Marketing and Production interface
  • Logistics and transport budget management (2 mio € + 1 mio €)
  • Inventory Management of the 3 warehouses (Milan, Naples, Palermo)
  • New suppliers research and new logistic solutions implementation

  • Implemented project: Being the only logistic reference in Italy, I contributed to the creation of a team who could counterbalance the commercial and marketing teams.
Instrumentation LaboratoryJuly 2000 to May 2005Customer Service and Import Export Manager
Milano, Mi

Report to: Logistics Director

 

Instrumentation Laboratory deals with diagnostic products and tools, instruments, reagents and medical devices. Since 2011 IL European Distribution is being managed from Italy, together with that of worldwide dealers. This project was implemented by the Logistic Director and me.

 

Coordinating a team of 7 people, my responsibilities were:

• Management and control of the Italian and International trade, in order to provide 24 / 48 hours deliveries wherever necessary

• Choose of the forwarders and reporting on quality and costs of the services

• Coordination with the Italian and International sales departments, and with customer services to obtain a better service on deliveries

• Reporting on costs, search for useful savings on inbound and outbound deliveries maintaining service level and quality

• Check and monitor of transport invoices, development of an automated informatic system to check invoices directly from SAP

• Claim management for not delivered or damaged items (4/5 day), credit notes management

• Instruments planning

 

Traffic Manager (March, 2004 til Dec, 2004) 

Report to: Logistics Director

 

Coordinating a team of 2 people (National Specialist and International Specialist) my responsibilities were:

• Transport Budget – check and analysis

• Italian and European Traffic Cost Management

• Negotiation for 1000 boxes/day

• Import Management from Europe, Japan, US

 

Distribution Specialist and Instruments Planner (July, 2001 til February, 2004) 

Report to: Logistics Director

 

• Reporting on couriers' costs, delivery time and type of service. Average: 600 boxes / day

• Warehouse and transport claims management

• Instruments planning

 

 

Customer Service International (July, 2000 a July, 2001) 

Report to: Logistics Director


  • Order receiving and management of the delivery (from affiliates in Europe and dealers worldwide)
  • Price list check and elaboration of specific prices in agreement with the Company policy
  • Interface with Planning and backorder control
Brill Manitoba March 1999 to July 2000Import-Export Specialist
Milano, Mi

Report to: Logistics Director

•Forecast and production planning / stock control

•Delivery Plan for affiliates in France / Belgium / Spain

•Deliveries and documentation for the Eastern Countries, and the Middle East, such as EUR1, credit letter, origin certificates, bank warranties)

Educational Background
University of Cambridge2005Certificate of English Language Teaching to Adults: CELTAMilano, MI
Università degli Studi di Milano1997Master's Degree: Foreign Modern Languages and LiteraturesMilano, Mi, Italy
Scientific High School1991High School DiplomaMilano, MI, Italy
Languages

Italian mother tongue

English proficient

French proficient

Spanish basic

Skills

Budget management, BI, credit, customer service, Czech, Delivery documentation, forecasting, international sales, Inventory Management, invoicing, Excel, Office, Outlook, Power Point, Windows, 2000, Word, Negotiation, quality, reporting, research, Sales, Sales forecasting, SAP, SAP R / 3, stock control, teaching.

Additional Information
  • Place of birth and contact: Milan (IT),
  • Valid US Permanent Resident Card
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Resume Overview

Companies Worked For:

  • Valle' Italia S.r.l.
  • Vandemoortele Italia S.p.A.
  • Instrumentation Laboratory
  • Brill Manitoba

School Attended

  • University of Cambridge
  • Università degli Studi di Milano
  • Scientific High School

Job Titles Held:

  • Supply Chain Manager
  • Logistics and Back Office Manager
  • Customer Service and Import Export Manager
  • Import-Export Specialist

Degrees

  • Certificate of English Language Teaching to Adults : CELTA
    Master's Degree : Foreign Modern Languages and Literatures
    High School Diploma

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