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SUPPLY CHAIN LOSS PREVENTION MANAGER Resume Example

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SUPPLY CHAIN LOSS PREVENTION MANAGER
Summary
> Certificate of Appreciation from City Council for partnership on the National Night Out Against Crime > Recognized by Vice President for role in apprehending a dishonest delivery driver and recovering $25,000 in merchandise in collaboration with my mid-west colleague > Recognized by Vice President and Director for partnership and collaboration visiting stores to hear their concerns and educate them on distribution practices > Recognized by Director and Senior Vice President for collaboration with field partners in resolving organized retail crimes with an impact of over $40,000
Skills
  • Asset Protection, Loss Prevention , and Security Management
  • Business Continuity and Emergency Preparedness Development and Implementation
  • Employee Training and Development
  • Environmental Health and Safety Management
  • Security and Loss Prevention Program Development and Implementation
  • General Liability and Workers Compensation Risk
  • Physical Security, CCTV, and Access Control Systems
  • Retail, Logistics, Distribution, and E-Comm Operations
Experience
SUPPLY CHAIN LOSS PREVENTION MANAGER
January 2015 to January 2017
  • Joined Ulta as a Distribution Center Loss Prevention Manager.
  • After a series of increasing responsibilities, promoted to Supply Chain Loss Prevention Manager.
  • Directly managed the LP/Security team at the Phoenix Distribution Center and influenced business partners, contractors, and vendors throughout the company.
  • Served as a subject matter expert and representative on an enterprise cross-functional inventory accuracy and accountability task force.
  • Omni-channel strategy was accelerated and process improvements to lower shrink risk and increase in-stocks were identified.
  • Reduced cost and increased productivity by decreasing lost work from safety incidents from 6 hours to 1 through training and contracting new alcohol and drug testing and workers compensation clinic.
  • Resolved 34 cases recovering $120,000 of $200,000 identified loss in 1 year compared to 35 over the previous 7 years bringing back $20,000 of $70,000 identified loss.
  • Created, piloted, and rolled out transition from stationary security guards to proactive officers preventing, investigating, mitigating, and resolving loss, safety, and security issues.
  • Collaborated with partners in Logistics and Information Technology to create, gain buy-in, and implement an online support system for store to share problems with shipments.
  • The program included being assigned to specific people within service timelines and tracking of resolutions.
LOSS PREVENTION MANAGER
January 2014 to January 2015 J.C. Penney － Phoenix, AZ
  • retail location Managed all loss prevention and safety operations.
  • Hired, developed and managed a team of loss prevention agents and directly influenced business partners, contractors, and employees.
  • Increased internal case resolution to 150% compared to the company rate of 19%.
  • Increased external case resolution to 64% compared to the company rate of 5%.
  • Reduced Workers Compensation claims to 37.5% compared to the company rate of 18.5%.
EXECUTIVE TEAM LEADER/ASSETS PROTECTION
January 2012 to January 2014 Target Corporation － Northridge, CA
  • Managed operations in $50 million/year 2-story Los Angeles retail location for Manager on Duty shifts.
  • This was in addition to specialized role protecting company assets, maintaining a safe and secure environment for customers and employees.
  • Removed from safety watch list after reducing General Liability and Workers Compensation claims and re-energizing the Safety Awareness and Accident Prevention Program.
  • Earned recognition for crowd control plans from Regional Assets Protection Manager.
  • Increased dollars recovered from external theft by 97% compared to the prior year.
CORPORATE LOSS PREVENTION MANAGER
January 2011 to January 2012
  • Lamps Plus, All U.S.
  • corporate and retail locations.
  • Supported a family-owned specialty retail business with 50+ stores at each of the retail and corporate locations across seven states with loss prevention, safety and security needs.
  • Developed and implemented Employee Loss Prevention, Safety, and Security Awareness Center.
  • Redesigned Emergency Response Plan and implemented a comprehensive Disaster and Emergency Supply Kit and a Emergency Guide Flipchart.
Education and Training
Bachelor of Science : Criminal Justice Administration Columbia Southern University － Orange Beach, AL Criminal Justice Administration
Certified Forensic Interviewer International Association of Interviewers, Downers Grove, IL CPR, AED, and 1st Aid Certified American Red Cross Washington, D.C.
Activities and Honors
ASIS International, ASIS Phoenix Infragard Arizona Ethics and Compliance Council Arizona Counter Terrorism Information Center International Association of Interviewers Loss Prevention Research Council California Organized Retail Crime Association Western States Cargo Theft Association Coalition of Law Enforcement and Retail Los Angeles Organized Retail Crime Association
Skills
C, CPR, Emergency Preparedness, Employee Training, Environmental Health and Safety, functional, Information Technology, inventory, Logistics, Loss Prevention, Access, 97, enterprise, Profit and Loss, Program Development and Implementation, Retail, Safety, strategy, Supply Chain
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Resume Overview

Companies Worked For:

  • J.C. Penney
  • Target Corporation

School Attended

  • Columbia Southern University

Job Titles Held:

  • SUPPLY CHAIN LOSS PREVENTION MANAGER
  • LOSS PREVENTION MANAGER
  • EXECUTIVE TEAM LEADER/ASSETS PROTECTION
  • CORPORATE LOSS PREVENTION MANAGER

Degrees

  • Bachelor of Science : Criminal Justice Administration
    Certified Forensic Interviewer International Association of Interviewers, Downers Grove, IL CPR, AED, and 1st Aid Certified American Red Cross Washington, D.C.

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