Supply Chain Data Analyst resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Methodical Supply Chain Analyst with 20 years of comprehensive experience collecting and analyzing data to make improvements to supply chain systems. Polished in planning and implementing supply chain optimization projects and designing and facilitating methods to gather and manage supply chain data. In. Strategic and analytical thinker with solid understanding of contracts and pricing. Skilled in assessing client needs and cultivating compelling solutions. Well-trained decision-maker with focused attention on detail and drive to manage order flows with expert precision. Offering exemplary client relationship and support skills.

  • Proficient in Microsoft Excel, Microsoft Word, Power Point, Microsoft Solutions, Crystal Reports, Business Objects, Syteline, Toad, Infor Global Solutions (SCE), Order Manager, WM10 and SAP.
  • Productivity tracker development
  • Process improvements
  • Data analysis
  • Customs documents
  • Continuous Improvement
  • Written and verbal communication
  • Inventory restocking
  • Updating logs
  • Database Management
  • Training and Development
  • Stakeholder relationships
Work History
Supply Chain Data Analyst, 04/2017 - Current
Children's Healthcare Of Atlanta Fayetteville, GA,
  • Identified and documented detailed business rules and use cases based on requirements analysis.
  • Analyzed SCE (Infor Global Solutions) transactions to build logical business intelligence model for real-time reporting needs.
  • Researched and resolved issues regarding integrity of data flow into databases.
  • Produced daily , weekly & monthly reports using advanced Excel spreadsheet functions.
  • Updated organizational systems and subsystems to improve and streamline data collection.
  • Coordinated statistical data analysis, design and information flow.
  • Trained employees on software to improve data management, monitored use and suggested improvements.
  • Created and improved intelligence resources to facilitate consistent data management strategies.
  • Participated in requirements meetings and data mapping sessions to understand business needs.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Coordinated with IT support & infrastructure team to satisfy Software and Hardware requirements as well as resolve all Software, hardware & ERP system issues.
  • Prepared updated shipment reports for executives and clients.
  • Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
  • Used analytical models and mathematical analysis to create and maintain key performance metrics.
3PL Inventory Control Analyst, 07/2012 - 04/2017
Navico City, STATE,
  • Member of the Third Party (3PL) transition team which, physically moved stock from Tulsa, OK warehouse (Headquarters) to a Federal Express Supply Center in Memphis, TN.
  • Research and reconcile any and all complaints logged by other departments concerning receiving, shipping and quality issues from FSC to customers' distribution centers.
  • Responsible for adding and updating part #s and kit component bill of materials (BOM) from the company’s global item master (GIM) to the current operating system along with providing Item Master Requests to ensure that FSC’s operating system matches
  • Coordinate with Product Management and Commercial Operation teams to develop and/or update kit assembly instructions for FSC and the other logistic centers
  • Collaborate with the Quality Control, Technical Support and Product Manager in isolating inventory at all Navico logistic centers (Along with FSC) for software upgrades, or for inspection and testing based on product complaint reports
  • Work with the Inventory Planning, Technical and Customer Support teams to resolve Over/Short & Damaged reports provided by FSC for product receipts from customers and/or vendors
  • Generate, analyze, and supply reports to the Navico and FSC management concerning: daily cycle count accuracy, order shortages, and inventory related complaints
  • Compile, analyze and supply monthly reports to Navico management relating to daily inventory cycle count results from other Navico global logistics outside of the United States.
  • Helped create and improve inventory control policies.
  • Completed daily cycle counts with FSC to maintain accuracy of records.
  • Audited and corrected discrepancies in inventory numbers.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Received, sorted and processed damaged goods with vendors or manufacturers.
Senior Demo Inventory Analyst, 01/2008 - 01/2012
Medtronic Inc, Salient Surgical Technologies City, STATE,
  • Supervisor of the Demo Services department, which provided field stock support to the sales force
  • Senior member of the Customer Service team
  • Supported the Customer Service team with customer call center processing customer phone, fax, and e-mail orders
  • Interim Lead Point for Customer Service department until Q1, 2010
  • Provided sales support by reviewing and fulfilling Demo (Field) Inventory orders
  • Processed Field Service Receipts (FSRs) or bill only orders from demo field inventory
  • Facilitated 4-demo inventory audits quarterly, which included the collection, review and analysis of results, delivering penalties as required and enforcing policies as needed
  • Generated, reviewed, and supplied reports to the field concerning: inventory par levels, inventory in field over long period of time, expired or expiring disposables, FSR and inventory activity within a given period of time
  • Generated reviews and provided monthly audit results, and demo inventory turns
  • Also provided analysis and corrective action initiatives
  • Reviewed, analyzed, and updated demo field inventory presentation for sales training; SME/trainer for new sales force members of the demo inventory program
  • Collaborated with Marketing and Sales departments concerning demo stock release strategies for new product introductions
  • Designed and customized operating system to increase efficiency up to 90% in processing demo (field stock) orders
  • Member of a sub-committee charged with selecting and implementing SAP system.
Inventory Analyst I & II, 01/2003 - 01/2008
Smith And Nephew Endoscopy City, STATE,
  • Global Business Process Owner for Demo Services and Global Inventory groups
  • Generated and analyzed monthly KPIs for all direct international markets (FG, DOH, Etc.)
  • Performed exit audits and reconciliation transactions for sales representatives
  • Researched inventory discrepancies and performed cycle count adjustments
  • Responsible for the supply chain and inventory management for the German Direct Market
  • Coordinated with Marketing in Germany to supply and review forecasts for all new products
  • Worked with marketing managers in Germany to create and maintain minimum balances to sustain sales and reduce storage and excess costs
  • Created, reviewed, and tested work requests to improve the ERP processes related to ordering, reporting, and auditing demo inventory
  • Created and implemented new web-based (Business Objects) demo inventory reporting tool to the sales forces to easily and properly manage inventory levels
  • Demo Specialist
  • Provided sales support by generating capital equipment orders to supplement demo inventory stock demands in the field
  • Implemented and adapted the SAP operating system to Demo orders and the reporting and auditing processes of the business
  • Created and generated inventory reports for senior management and the sales force
  • Consistently and accurately performed inventory audits in the United States
  • Researched inventory discrepancies and performed cycle count adjustments
MBA: Organizational Leadership, Expected in 2008
Rivier College - Nashua, NH
Bachelors: History, Expected in 1997
St. Anselm College - Manchester, NH
Communicating with Professionalism and Tact—Skill path Seminars Managing Time and Multiple Projects—Skill path Seminars How to Excel as Manager or Supervisor—Skill path Seminars Business Writing – Franklin Covey Medtronic Sales Training for Account Managers (2 weeks). Voted by Peers as “Most Improved”.
Additional Information
  • Introduced, and maintained policies and procedures for the compliant use of demonstration equipment in the field. Average write-offs for lost inventory was no more than $10K Integral member of ERP implementation team that implemented SAP in 6 months. Initiated and developed multiple enhancements and reports in SAP to improve order accuracy to 99%. Ordered, analyzed, and created minimum balances for inventory warehoused in four European branches. Created a DOH (Days on Hand) of 45 days among the 4 branches Coordinated with Federal Express Supply Chain Center to achieve Absolute Inventory Accuracy above 99.5% since 2012. Coordinated new inventory management strategies, which reduced inventory, order shortages from 198 in in 2014 to 149 in 2015 down to 85 in 2016. Assisted the FSC operations team cut the number of inventory related customer complaints (Shortages, Overages, Mis-Ships, etc.) from 109 in 2015 to 80 in 2016. Member of the 3PL site team that won Raytheon Technologies' "Epic" Award which is the highest award given to only the top 5% of their suppliers/vendors.

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Resume Overview

School Attended

  • Rivier College
  • St. Anselm College

Job Titles Held:

  • Supply Chain Data Analyst
  • 3PL Inventory Control Analyst
  • Senior Demo Inventory Analyst
  • Inventory Analyst I & II


  • MBA
  • Bachelors

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