Substitute Educational Assistant resume example

Performed administrative/clerical duties for Dress for Success Memphis, Spikner Inc. [Screen Printing, Embroidery, and Promotional Products], Prestigious Learning Academy (Childcare Facility), The Flea Market (2182 S. Third St.), and Women of Style, Spirit, and Success [Fashion & technology focused women and girls empowerment agency]:

Dress for Success Memphis 05/17/2011-02/27/2012

Office Assistant

Answered and properly routed incoming calls, and/or took and distributed messages to relevant staff and volunteers. Provided information to callers, etc., as requested; this included faxing and/or emailing speaker’s requests, suiting forms, and other documents, etc. Retrieved faxes from agencies referring clients for suiting, and telephoned clients to schedule suiting appointments. Opened remote access and other doors. Distributed the proper documents to clients upon their arrival for suiting appointments; collected those documents upon completion, entered relevant information into the client suiting database, and properly filed those and other documents. Provided moral support/encouragement and resources or information (which frequently required need-specific research) to clients and other inquirers. Also typed and edited correspondence (letters, memorandums, etc.) for public and other use. Edited and created additional forms for company use. Submitted numerous proposals that were implemented and/or included in strategic planning, and shared updated and newly created documents and other innovations with Dress for Success Atlanta, my initial point of contact with the program, and other Dress for Success locations. Helped to assure the continual tidiness/cleanliness of work spaces and common areas.

Spikner Inc. 03/24/11-4/26/11

Office Assistant

Answered and properly routed phones calls. Assisted with order preparation utilizing Quickbooks (for order placement) and Tijima (to locate and save client logos to 3.5 floppy disks for disbursement with orders to production). Also assisted in the actual screen printing and embroidery processes, placing t-shirts on and removing them from t-shirt printing machines, and placing them on and alternately catching them from drying machines. Assisted with interface insertion and the hooping of shirts, scrubs, and caps for embroidering, and with the detailing of embroidered items. Boxed or packaged t-shirts and embroidered items, and moved them to the appropriate storage area, or hung items on racks for customer distribution. Also assisted with scanning and saving paperwork for processed orders in the company computer information system, and properly filing paperwork. Additionally performed typing duties, including typing thank you letters for customers, etc., and with the editing of company documents. Submitted numerous proposals for consideration and possible implementation.

Prestigious Learning Academy 1/13/11–02/25/11

Office Assistant

Answered and directed telephone calls. Also assured that student files were updated with relevant information, including immunization records, contact information for parents, and other vital documentation. Typed correspondence as assigned by the center director and from instructors, i.e. rosters, holiday and other notices, business letters & pertinent addresses onto envelopes. Also typed newsletters, instructional assignments, including customization of hand writing worksheets on Tampareads.com http://www.readingkey.com/demo/Files/hwrite/handwrite4.html …). Also filed, faxed, and photocopied correspondence as needed. Created a Microsoft Access student database and input relevant student data from students’ files into the database. Provided coverage for instructors during lunch breaks, meetings, etc. Submitted numerous implemented and other proposals.

Flea Market 11/2010 – 01/2011

Sales Clerk/Office Assistant

Greeted and assisted customers, and monitored the facility in the absence of booth owners and the flea market owner, and assisted with sales and monitoring in their presence. Affixed price tags to and assembled certain merchandise. Performed clerical duties, including customizing inventory forms for distribution to and collection from vendors, for merchandise tracking purposes. Also typed memorandums and other correspondence of relevance to operation/management of the facility. Occasionally opened and assisted with closing the store. Submitted numerous implemented and other proposals.

Women of Style, Spirit, and Success 10/2010-11/2010

Office Assistant/Magazine Writer

Wrote magazine articles for Women of Style, Spirit, and Success Magazine, and other material, as assigned. Assisted with preparing instructional areas for F.F.E.W. (Future’s Fashion Entrepreneurial Women) program participants, including assuring that sewing machines were working properly, etc. Designed forms for program use/Submitted various proposals.

Prepared exhibition and other rooms for trade shows, meetings, and other special events. Arranged tables and chairs, dressed/skirted tables, and assured the cleanliness of tablecloths. Distributed literature. Assisted with the removal of residual exhibition elements from exhibition halls and meeting rooms, and assured the tidiness/ cleanliness of lavatories and other common areas. Assisted with room creation via the maneuvering/arrangement of walls, and with the placement and removal of floors for varied events. Also assisted with the placement and removal of barricades for certain events. Was also employed for General Personnel Consultants at the GWCC, among other companies/assignments from 7/01/2007 - 7/01/2008.

At the Atlanta Job Corps Center, documented student accountability and submitted reports. Monitored and made rounds in the student dormitory. Submitted work orders for facility maintenance as needed. Typed/generated forms and other correspondence. Utilized photocopier, facsimile, and other office machines/equipment as needed. Sorted and distributed mail. Lead experience, key decision making, checking advisor reports for completion and accuracy. Catered to student needs/special inquiries. Provided conflict resolution and other interventions in promotion of the safety & security of students, staff, and the facility. Utilized radio (walkie talkies). Drove company vehicles, transporting students and staff. Provided coverage for the Security department as needed, answering multi-line switchboard, monitoring the facility via closed circuit cameras, opening remote access entrances utilizing Aiphone security system, etc. Completed Residential Advisor Training. Trained new employees on procedures. Submitted numerous implemented proposals. Obtained Business Clerical training/diploma during my own studentship in the program. Received the Center Director's Award for Excellence.