Results-driven, skilled Subject Matter Expert (SME) focused on achieving success and increased productivity through improvements in operations, quality, safety and administration. Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives.
Experienced in production scheduling
Knowledgeable of quality control standards
Knowledge of 5S methodology
Dedication to product quality
Decisive problem solver
Planned, and coordinated personnel to efficiently meet production requirements.Contributed to an annual 20% increase in productivity through improvements in operations, quality, safety and administration. In absent of Business Management Leader, supervised first shift operations and staff. Recipient of the Hall of Fame Award for two consecutive years.. Formally commended by the Inspector General for superb supervisory actions and management.Selected from more than 24 senior Non-Commissioned Officers to serve as Platoon Sergeant. Awarded the Army Achievement Medal in 1999, 2001 and 2003. Led a cross-functional team of 12 personnel for procurement of essential equipment, supplies and transportation to deployed soldiers in Iraq. Member of the Altria Chairman Committee.
January 2008 to Current
Phillip MorrisRichmond, VASubject Matter Expert (SME)Assessed and trained personnel for promotion to cross-functional operations. Developed and implemented data-based solutions in a timely manner. Led regular stand-up meetings, events and continuous improvement projects with measurable goals. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. Coordinated and developed new product design in collaboration with engineering staff. Established and adjusted work procedures to meet production schedules.
July 2001 to January 2008
Phillip MorrisRichmond, VATech IIIDrafted action plans for Drop on Demand (DoD) project and attended meetings with department executives to review project status and proposed changes. Lead professional development programs for assembly and operator staff. Mastered the intricacies of the process flow within Bay 2, 3, 4, and 5. Coordinated closely with management regarding products awaiting dispositions. Maintained and enforced a safe and clean working environment.
October 1999 to July 2001
Adamson GlobalChester, VARegional Logistic SpecialistConducted telephone and onsite interviews for new and future projects. Reviewed federal and state laws to confirm and enforce company compliance. Explained company offerings to promote products and services to clients. Tracked data from completed tests, and developed solutions to any issues. Negotiated contractual agreements for the site projects, including researching bids for vessel replacements and fabrication.
June 1986 to March 2003
US ArmyRichmond, VAHuman Resource ManagerImplemented an innovative employee incentive program, which resulted in a 80% increase in staff productivity. Advised managers on organizational policy matters and recommend needed changes. Conducted new employee orientation to foster positive attitude toward organizational objectives. Identified staff vacancies and recruited, interviewed and selected applicants. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Amelia High School Amelia, VAGeneral High School Diploma
John Tyler Community College Chester, VABusiness Management-continuing education
Emphasis in project management.Coursework in Business, Management and Communications
US Army Fort Carson, COLeadership CertificateHuman Resources Management certificate Coursework in Business, Economics and Organizational Development