Subject Matter Expert Sme resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Results-driven, skilledĀ Subject Matter Expert (SME)Ā focused on achieving success and increased productivity through improvements in operations, quality, safety and administration. Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives.
Highlights
Experienced in production scheduling
Knowledgeable of quality control standards
Knowledge of 5S methodology
Customer service-focused
Persuasive negotiator
Dedication to product quality
Natural leader
Change management
Process improvementā
Decisive problem solver
Education
Amelia High SchoolAmelia, VAExpected in 1983 ā āHigh School Diploma:General - GPA:
John Tyler Community CollegeChester, VAExpected in 0000 ā ā:Business Management-continuing education - GPA:
Emphasis inĀ project management.Ā Coursework in Business, Management and Communications
US ArmyFort Carson, COExpected in 1999 ā āCertificate:Leadership - GPA:Human Resources Management certificate Coursework in Business, Economics and Organizational Development
Accomplishments
Planned,Ā andĀ coordinatedĀ personnel to efficiently meet production requirements.Contributed to an annual 20% increase in productivity through improvements in operations, quality, safety and administration. In absent of Business Management Leader, supervised first shift operations and staff. Recipient of theĀ Hall of FameĀ AwardĀ forĀ two consecutive years.. Formally commended by the Inspector General for superb supervisory actions and management.Selected from more thanĀ 24 senior Non-Commissioned Officers to serve as Platoon Sergeant. Awarded the Army Achievement Medal in 1999, 2001 and 2003. Led a cross-functional team ofĀ 12 personnel for procurement of essential equipment, supplies and transportation to deployed soldiers in Iraq.Ā Member of the Altria Chairman Committee.
Experience
Honeywell - Subject Matter Expert (SME) Duluth, GA, 2008 - CurrentAssessed and trained personnel for promotion to cross-functional operations. Developed and implemented data-based solutions in a timely manner. Led regular stand-up meetings, events and continuous improvement projects with measurable goals. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. Coordinated and developed new product design in collaboration with engineering staff. Established and adjusted work procedures to meet production schedules.
Fxi Foamex Innovations - Tech III Corry, PA, 06/2001 - 2008Drafted action plans for Drop on Demand (DoD) projectĀ andĀ attended meetings with department executives to review project status and proposed changes. Lead professional development programs for assembly and operator staff. Mastered the intricacies of the process flow within Bay 2, 3, 4, and 5.Ā Coordinated closely with management regarding products awaiting dispositions. Maintained and enforced a safe and clean working environment.
Adamson Global - Regional Logistic Specialist City, STATE, 09/1999 - 06/2001Conducted telephone and onsite interviews for new and future projects. Reviewed federal and state laws to confirm and enforce company compliance. Explained company offerings to promote products and services to clients. Tracked data from completed tests, and developed solutions to any issues. Negotiated contractual agreements for the site projects, including researching bids for vessel replacements and fabrication.
US Army - Human Resource Manager City, STATE, 05/1986 - 02/2003Implemented an innovative employee incentive program, which resulted in a 80% increase in staff productivity. Advised managers on organizational policy matters and recommend needed changes. Conducted new employee orientation to foster positive attitude toward organizational objectives. Identified staff vacancies and recruited, interviewed and selected applicants. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
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