Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) XXX-1000, resumesample@example.com
Summary

High-energy Stylist Sales Associate bringing proven expertise in helping customers build brand-centric styles. Knowledgeable about current fashion trends and customer buying habits. Handles transactions, merchandising and sales floor recovery with good time management and multitasking abilities.

Skills
  • Flexible Hours
  • Strong Communication and Interpersonal Skills
  • Security Practices
  • Product Knowledge
  • Payment Processing
  • Energy and Physical Stamina
  • Store Policies and Procedures
  • POS Software
  • Locating Merchandise
  • Engaging with Diverse Customers
  • Building Customer Relationships and Loyalty
  • Brand Promotion
  • Returns and Exchanges
  • Inventory Management
  • Ability to Lift 40 pounds
  • Merchandise Receiving and Handling
  • Computer Proficiency and Microsoft Office
  • Exceeding Customer Expectations
  • Loss Prevention
  • Product Demonstrations
  • Available Nights, Weekends and Holidays
  • Sales and Promotions
  • Retail Metrics and Goals
  • Excellent Written and Verbal Communication
  • Meeting Sales Goals
  • Merchandise Recommendations
  • Adaptable and Flexible
  • Merchandising and Display
  • Item Ticketing and Pricing
  • Safety and Cleanliness Standards
  • Attention to Detail
  • Building Customer Loyalty
  • Customer Service
  • Team Leadership
  • Store Organization
  • Special Orders
  • Team Cooperation
  • Positive Customer Engagement
  • Service Contracts
  • Creative Thinking
  • Sales Records Management
  • Dispute Mediation
  • Customer Needs Assessment
  • Cleaning and Sanitizing
  • Register Opening and Closing
  • Honest and Dependable
  • Basic Mathematics
  • Goal-Driven
  • Honest and Ethical
  • Gift Wrapping
  • Delivery Arrangements
  • Reliable and Responsible
  • Repair Cost Estimation
  • Inquiry Response
  • Decision Making
  • Customer Assistance
  • Time Management
  • Money Transfer Systems
  • Documentation and Reporting
  • Relationship Building
  • Team Supervision
  • Sales Contracts
  • Verbal and Written Communication
  • Merchandise Alteration Estimates
  • Retail Merchandising
  • Store Opening and Closing
  • Merchandise Financing
  • Dressing Room Assistance
  • Friendly and Helpful
  • Information Analysis
  • Speech Clarity
  • Detail-Oriented
  • Staff Support
  • Purchase Packaging
  • Guest Services
  • Cash Handling
Experience
01/2022 to 03/2022 Stylist Sales Associate Ascena Retail Group | Crafton, PA,
  • Boosted sales by educating clients on merchandise, events and upcoming promotions.
  • Maintained store to exacting visual standards by building attractive displays and merchandising products.
  • Embodied strong sense of fashion, enthusiastic attitude and brand aesthetics to generate interest in offerings.
  • Delivered best-in-class stylist services to customers to build brand and drive business.
  • Processed accurate transactions, charge sends and returns at POS stations.
  • Provided instructions for product use, pricing and promotions.
  • Remembered frequent customer names, sizes and clothing preferences.
  • Maintained proper product presentation, located items for customers and replenished store inventories.
  • Recommended shoes and accessories to complement client outfits.
  • Cross-sold products and accessories using consultative approaches.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Mixed and matched paints according to customer specifications.
08/2021 to 09/2021 Cashier Hunterdon Healthcare | Milford, NJ,
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected store products for damage and obtained item replacements for customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Disseminated information to customers regarding account updates, new service additions, and promotional offers.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
  • Recommended complementary and discounted items to customers to increase sales.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.
01/2021 to 08/2021 Barista Coxhealth | Cape Girardeau, MO,
  • Operated cash register, collected payments, and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Supported highest standards of conduct and service to support company reputation.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Weighed, grounded, and packed coffee to prepare customer orders.
  • Established and adjusted ordering parameters to manage inventory.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Followed health, safety, and sanitation guidelines to pass state inspections.
  • Implemented recycling and compost programs to reduce trash waste and improve green footprint.
  • Greeted guests with pleasant smile and superior customer service.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Listened to customer desires and needs to recommend optimal products.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Resolved customer disputes with tact and professionalism.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Ordered, received and stocked supplies and retail products.
  • Greeted over [Number] customers daily, answered questions and recommended drinks and pastries.
  • Merchandised display cases and promoted prepared foods.
  • Monitored cafe for seating availability, safety, and wellbeing of guests.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Brewed [Number] batches of coffee per shift, keeping watchful eye on levels to avoid empty machines during peak shop hours.
  • Redesigned coffee menu for improved readability.
  • Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
  • Created daily menus with changing specials to increase special item sales.
  • Cross-sold retail and bakery items to customers, boosting daily store sales to $[Amount].
  • Decreased food and utensil waste by waste separation and recycling.
Education and Training
Expected in 05/2021 High School Diploma | Big Spring High School, Big Spring, TX GPA:
Expected in Associate of Applied Science | Howard College, Big Spring, TX GPA:

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Resume Overview

School Attended

  • Big Spring High School
  • Howard College

Job Titles Held:

  • Stylist Sales Associate
  • Cashier
  • Barista

Degrees

  • High School Diploma
  • Associate of Applied Science

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